Always have great service from Richer Sounds and honest advice which is very much appreciated. Small issue with a missing accessory which was sorted quickly between York and my local store. Do wish we... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Always have great service from Richer Sounds and honest advice which is very much appreciated. Small issue with a missing accessory which was sorted quickly between York and my local store. Do wish we... Ver más
La empresa ha respondido
We dealt with Kevin who spent a lot of time with us listening to our requirements and demonstrating the soundbar performance. There was no pressure and we went away to check what would fit. We returne... Ver más
La empresa ha respondido
The staff were friendly and knowledgeable. They spent time discussing our choices and suggested options. We are very pleased with our purchases which we made in store and were then delivered by luncht... Ver más
La empresa ha respondido
Excellent customer service. We needed a replacement for our radio/cd player. Richer Sounds had a product we liked the look of, at a reasonable price. On speaking to the York branch, the sales assistan... Ver más
La empresa ha respondido
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
12 St Sampsons Square, YO1 8RN, York, Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Staff at York are so helpful with advice and taking my order.
Excellent professional and helpful service. Very knowledgeable.

Respuesta de Richer Sounds - York
Always have great service from Richer Sounds and honest advice which is very much appreciated. Small issue with a missing accessory which was sorted quickly between York and my local store. Do wish website pricing and availability was more accurate, especially on clearance deals.

Respuesta de Richer Sounds - York
Excellent service from our initial phone call to next day delivery. Thank you

Respuesta de Richer Sounds - York
LG TV brilliant quality and the price reduction made it much better value. Brilliant advice and service from the staff in the York store

Respuesta de Richer Sounds - York
Good shop staff know about the products bought a few items from here

Respuesta de Richer Sounds - York
I popped in to the York store while away with my Wife for a few days Joe an Kevin were busy but I was made welcome despite the shop being full.
Kevin became free and disussed in just enough detail not be baffled about what I was looking for.
He knew I wast buying there and then but still spent time totally unlike your usual hi fi store which just want money and done with whatever they want you to have. He surprisingly stayed in contact methodicly went through my mind changes. My Wife bought me the recommended speakers which are perfect. I have the recommended cable in post as we speak and I am saving like crazy to purchase the recommended pre amp and power amp. Basicaly what Kevin has done is show exactly what excellent customer service should look like and then go that little bit further. I have the unenviable task of managing managers who have teams of people who should be nowhere near a customer. You as Richer Sound have more than the right peson doing the job. He has totally restored my faith and from now on will get all of my tv and hi fi from Richer Sound York.Even though I manchester. Credit where credit is due.

Respuesta de Richer Sounds - York
We dealt with Kevin who spent a lot of time with us listening to our requirements and demonstrating the soundbar performance. There was no pressure and we went away to check what would fit. We returned and bought the soundbar whilst it was on offer and are very happy with it.

Respuesta de Richer Sounds - York
A good price for the Hisense tv and stand and excellent service from James who installed it

Respuesta de Richer Sounds - York
The staff were friendly and knowledgeable. They spent time discussing our choices and suggested options. We are very pleased with our purchases which we made in store and were then delivered by lunchtime the next day.

Respuesta de Richer Sounds - York

Respuesta de Richer Sounds - York
Hi
Helped a great deal in deciding which purchase was suitable
Also answered any queries what I needed to know

Respuesta de Richer Sounds - York
Joe from the Richer Sounds in York was very polite and very helpful.
Sonos had offers on, plus a 2 year warranty. I rang Richer Sounds up and not only did Joe match the Sonos offer he discounted it a bit more too, plus I got a 6 year warranty on the sonos speakers I got from Richer Sounds in York🙂
Thank you, Joe, Aaron, and the rest of the team at the York Richer Sounds branch

Respuesta de Richer Sounds - York
Fantastic customer service. Was guides to the best product and kept in touch about delivery - which was quicker than anticipated!

Respuesta de Richer Sounds - York
Richer Sounds always delivers on service and choice. They also really know their stuff when it comes to AV tech. If a product is available elsewhere for a few quid less, I'll still go with RS.

Respuesta de Richer Sounds - York
Ordered over phone at York store, was provided relevant info regarding specs before purchase by Sean. Ready for colletion as promised. Very happy.

Respuesta de Richer Sounds - York
Staff were great as usual but the tv was delivered 24 hours later than booked. Waited in all day wasted a day and then had to cancel and they re arrange the installer who could only fit in the installation in eight days time.

Respuesta de Richer Sounds - York
Great price very smooth transaction great friendly communication arranging store collection. Have used several times always been very good.

Respuesta de Richer Sounds - York
Excellent company to do business with and would definitely recommend them. Staff are superb.

Respuesta de Richer Sounds - York
Very helpful staff eager to talk about various pieces of equipment. Knowledgeable too.

Respuesta de Richer Sounds - York
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.