Tydzień temu kupiłem u nich głośnik jbl partybox ultimate, na trzeci dzień dostarczył mi go kurier z dpd ale po otwarciu pudełka okazało się ze głośnik jest uszkodzony,napisałem do nich i bardzo szybk... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Very competitive pricing, great warranty offering. The only negative was delivery, it took longer than expected, however the company kept on top of it and kept following up on my behalf. A pleasure to... Ver más
Excellent experience with Richer Sounds from start to finish. Kenny was extremely helpful throughout the purchase and worked hard to put together a great deal on the TCL TV and soundbar. He was... Ver más
La empresa ha respondido
I ordered a 55 inch TCL from Richer Sound on a Sunday bank holiday weekend & yet I got my tv by next Friday. Came from NI to Wexford so that’s some impressive shipping speed considering the long weeke... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de TV
- también en la categoría
- Servicio de reparación de equipos audiovisuales
- Servicio de reparación de televisores
- Tienda de audio para el hogar
- Tienda de electrónica
- Tienda Hi-Fi
Información proporcionada por diversas fuentes externas
Richer Sounds Ireland - We are Ireland's largest TV, Hi-fi and Flat TV specialists. We sell TV, Home Cinema and Hi-fi equipment at the best prices anywhere. Guaranteed. We are based in Belfast
Información de contacto
7 Smithfield Square North, Belfast, BT1 1FN, BT1 1FN, Belfast, Reino Unido
- (0044) 0333 900 0070
- trustpilot@richersounds.ie
- www.richersounds.ie
4,9
Excelente
606 opiniones
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 1 semana
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Excellent customer service
Excellent customer service as always do.6 year warranty for the tv .Very affordable price. Approachable and user friendly customer service team.
2 de octubre de 2025
Opinión espontánea
Respuesta de Richer Sounds Belfast
Hi Mohamed
Sorry for the delay in responding.
Thank you for taking the time to give us a 5 STAR review. We always make sure to let our team know when customers give them great reviews.
I am super pleased you received such great customer service from our team.
Hopefully, we can continue to live up to your expectations in the future.
Please do let me know if you have any suggestions in how we can improve our customer experience or if you ever have any issues I can help with.
Best regards,
Michael Gibson
Operations & Projects Manager
Richer Sounds Ireland
michaelg@richersounds.ie
The WOW factor!!!!
WOW!!!!
Richersounds definitely sets the standards on how buying anything should look like.
Communication 10 out of 10
Customer Service 10 out of 10
Shipping & delivery 10 out of 10
Resourcefulness 10 out of 10
Kenny not only found the product that was out of stock, but also made sure that it got delivered the next day, very well packaged and safely delivered 👏.
Big bravo to Richersounds and the team for being extremely polite.
You guys are outstanding, and definitely set the bar too high for the competition!
You just gained a lifetime customer!
Thank you once more.
18 de septiembre de 2025
Opinión espontánea
Respuesta de Richer Sounds Belfast
Hi Demis,
Apologies for the delay in getting back to you only now.
Thank you for giving us a 5 STAR review, we really appreciate you taking the time out.
I will make sure to pass on your comments to Kenny and the team here at Richer Sounds, - they will be delighted!
We look forward to your continued support in the future.
Please do let me know if you have any ideas how we can improve or if we can ever assist in any way, drop us a line and we will do our absolute best for you.
Thanks again,
Best regards,
Michael Gibson
Operations & Projects Manager
Richer Sounds Ireland
michaelg@richersounds.ie
Couldn't do enough to help me!
I had a problem with my system - either the new turntable I had just purchased from Richer Sounds (RS), or my existing amp. Staff in RS were full of advice and guidance as I tried to diagnose the problem. They offered to pick up the turntable and amp to test them both, even though the amp was not purchased there initially. They couldn't do enough to help. The manager also contacted me one day when the person I was dealing with was on a days leave. Excellent customer care from all! I'm impressed!!
1 de julio de 2025
Opinión espontánea
Respuesta de Richer Sounds Belfast
Hi Paddy
Thanks a million for your 5 STAR review, we really appreciate you taking the time out to leave the review.
It is great to hear you got excellent customer service and value. We work extremely hard in these areas for our customers.
I will be sure to let the rest of the Richer Sounds team know. They will be very pleased!
Do let me know if you have any suggestions on how we can improve or if you have any issues, drop me a note and we will do our absolute best for you.
Apologies for the delay in getting back to you.
Best regards,
Michael Gibson
Operations & Projects Manager
Richer Sounds Ireland
michaelg@richersounds.ie
TV Purchase
Recently purchased a TCL QLED through their website to be delivered to Dublin. Highly recommended.
The support team was excellent with the response time and the delivery was super quick too with no additional costs. I spoke to Emma with regards arranging a faster delivery and she ensured to provide frequent updates from the postal service.
Happy with the product and would definitely look out for future purchases from them.
2 de septiembre de 2025
Opinión espontánea
Respuesta de Richer Sounds Belfast
Hi Suneet
Thanks a million for your 5 STAR review, we really appreciate you taking the time out to leave the review.
It is great to hear you got excellent customer service and value. We work extremely hard in these areas for our customers.
I will be sure to let Emma and the rest of the Richer Sounds team know. They will be very pleased!
Also, thank you for the recommendation !
Do let me know if you have any suggestions on how we can improve or if you have any issues, drop me a note and we will do our absolute best for you.
Apologies for the delay in getting back to you.
Thanks again,
Best regards,
Michael Gibson
Operations & Projects Manager
Richer Sounds Ireland
michaelg@richersounds.ie
Buying CHORD QUTEST the packaging opens…
Buying CHORD QUTEST the packaging opens easily and the buyer will not see it and when I tried to activate 60 days ROON THE CODE WAS NOT VALID.
4 de septiembre de 2025
Opinión espontánea
Respuesta de Richer Sounds Belfast
Hi Vitalii
I am deeply sorry for only getting round to thanking you for your review.
It is greatly appreciated you giving us a 4 STAR review – Thank You!
I will be sure to let the Team here at Richer Sounds know, they will be really pleased.
I am sorry to hear that you had issues with a third party package subscription. My understanding is they are working on a solutions currently.
In the meantime, if you ever have any other issues, please let me know and I will do my best for you.
Also, if you have any suggestions on how we can improve, I would love to hear them.
Thanks again,
Best regards,
Michael Gibson
Operations & Projects Manager
Richer Sounds Ireland
michaelg@richersounds.ie
Top class service, never let you down. Thanks for another great item in amazing price. All the best to all team 👍
Top class service, never let you down. Thanks for another great item in amazing price.
All the best to all team 👍
5 de septiembre de 2025
Opinión espontánea
Respuesta de Richer Sounds Belfast
Hi Customer 2
Apologies for the delay in getting back you.
Thank you so much for taking the time to write a review and even more so for the 5 STARS!
We appreciate it very much and I will be sure to let everyone here at Richer Sounds know.
The team will be super pleased!
I would like to hear if you have any ideas on how we can improve things or if you ever have any issues, please let me know and I will do my best for you.
Thanks again,
Best regards,
Michael Gibson
Operations & Projects Manager
Richer Sounds Ireland
michaelg@richersounds.ie
Excellent company
Excellent company. Amazing customer service and just a great shopping experience all round!
4 de septiembre de 2025
Opinión espontánea
Respuesta de Richer Sounds Belfast
Hi Consumer 1
I am deeply sorry for only getting round to thanking you for your review.
It is greatly appreciated you giving us a 5 STAR review – Thank You!
I will be sure to let the Team here at Richer Sounds know, they will be really pleased.
In the meantime, if you ever have any issues, please let me know and I will do my best for you.
Also, if you have any suggestions on how we can improve, I would love to hear them.
Thanks again,
Best regards,
Michael Gibson
Operations & Projects Manager
Richer Sounds Ireland
michaelg@richersounds.ie
Great buying experience
Product in first class order, prompt responses to queries, quick delivery, courteous friendly staff. I'll be back.
2 de septiembre de 2025
Opinión espontánea
Respuesta de Richer Sounds Belfast
Hi Orz
Sorry for the delay in responding.
Thank you for taking the time to give us a 5 STAR review. We always make sure to let our team know when customers give them great reviews.
I am super pleased you received such great customer service from our team.
Hopefully, we can continue to live up to your expectations in the future.
Please do let me know if you have any suggestions in how we can improve our customer experience or if you ever have any issues I can help with.
Thanks again,
Best regards,
Michael Gibson
Operations & Projects Manager
Richer Sounds Ireland
michaelg@richersounds.ie
Respuesta de Richer Sounds Belfast
Hi Janis
Apologies for the delay in getting back you.
Thank you so much for taking the time to write a review and even more so for the 5 STARS!
We appreciate it very much and I will be sure to let everyone here at Richer Sounds know. The team will be super pleased!
I would like to hear if you have any ideas on how we can improve things or if you ever have any issues, please let me know and I will do my best for you.
Thanks again,
Best regards,
Michael Gibson
Operations & Projects Manager
Richer Sounds Ireland
michaelg@richersounds.ie
Respuesta de Richer Sounds Belfast
Hi Kohctahtnh
I am deeply sorry for only getting round to thanking you for your review.
It is greatly appreciated you giving us a 5 STAR review – Thank You!
I will be sure to let the Team here at Richer Sounds know, they will be really pleased.
In the meantime, if you ever have any issues, please let me know and I will do my best for you. Also, if you have any suggestions on how we can improve, I would love to hear them.
Thanks again,
Best regards,
Michael Gibson
Operations & Projects Manager
Richer Sounds Ireland
michaelg@richersounds.ie
Richer Sounds Belfast, simply the best in Ireland.
Richer Sounds are so easy to deal with, more than helpful, excellent service, not to mention good prices and fast free delivery for my speakers to Wexford.
I have dealt with a few shops, and still Richer Sounds Belfast are easily the best Hifi/ Home Cinema shop in any part Ireland. Can't recommend them enough.
26 de agosto de 2025
Opinión espontánea
Respuesta de Richer Sounds Belfast
Hi Michael
Thank you for taking the time to give us a 5 STAR review.
We always make sure to let our team know when customers give them great reviews.
I am super pleased you received such great customer service from our team.
Hopefully, we can continue to live up to your expectations in the future.
Please do let me know if you have any suggestions in how we can improve our customer experience or if you ever have any issues I can help with.
Thanks again,
Best regards,
Michael Gibson
Operations & Projects Manager
Richer Sounds Ireland
michaelg@richersounds.ie
Brilliant overall experience
This was my first time purchasing from Richer Sounds Belfast, and it certainly won’t be my last. I ordered a 65" TV through their website on August 4th and received it promptly on August 8th. The communication throughout was excellent, and I’d like to give a special mention to Emma from Logistics for her outstanding customer service.
When the courier failed to provide me with a delivery date, Emma personally tracked my order and kept me updated with accurate delivery times. Thanks to her support, the process was completely stress-free. My TV arrived on schedule and in perfect condition.
Overall, a brilliant experience – highly recommended!
8 de agosto de 2025
Opinión espontánea
Respuesta de Richer Sounds Belfast
Hi Pratheep
I am deeply sorry for only getting round to thanking you for your review.
It is greatly appreciated you giving us a 5 STAR review – Thank You!
I will be sure to let Emma the Team here at Richer Sounds know, they will be really pleased.
In the meantime, if you ever have any issues, please let me know and I will do my best for you.
Also, if you have any suggestions on how we can improve, I would love to hear them.
Thanks again,
Best regards,
Michael Gibson
Operations & Projects Manager
Richer Sounds Ireland
michaelg@richersounds.ie
Great experience
Great experience. Ordered a 85" TV through the website at a excellent price as a VIP without any difficulties. Arrived within a few days in excellent condition. Great customer service!
15 de agosto de 2025
Opinión espontánea
Respuesta de Richer Sounds Belfast
Hi Sam
Apologies for the delay in getting back you.
Thank you so much for taking the time to write a review and even more so for the 5 STARS!
We appreciate it very much and I will be sure to let everyone here at Richer Sounds know. The team will be super pleased!
I would like to hear if you have any ideas on how we can improve things or if you ever have any issues, please let me know and I will do my best for you.
Thanks again,
Best regards,
Michael Gibson
Operations & Projects Manager
Richer Sounds Ireland
michaelg@richersounds.ie
Always a superb experience
Always a superb experience purchasing from Richer Sounds Belfast. Their knowledge, friendless and overall purchase experience is second to none. They are my go-to shop every time. If I had a question regarding anything tech related they have never tried to sell me the most expensive version of what I'm looking for, and have always recommended based on my needs.
Their products are all the latest and greatest and their prices are incredible too. I couldn't recommend them highly enough.
15 de agosto de 2025
Opinión espontánea
Respuesta de Richer Sounds Belfast
Hi Believeinmyself
Thank you for taking the time to give us a 5 STAR review.
We always make sure to let our team know when customers give them great reviews.
I am super pleased you received such great customer service from our team.
Hopefully, we can continue to live up to your expectations in the future.
Please do let me know if you have any suggestions in how we can improve our customer experience or if you ever have any issues I can help with.
Best regards,
Michael Gibson
Operations & Projects Manager
Richer Sounds Ireland
michaelg@richersounds.ie
Highly recommended
Highly recommended. Ordered a Q900D sound system through the website at a good price without any difficulties. Arrived within a few days in excellent condition. The team was engaging and made sure to reach out to ensure the delivery was as expected. Will be sure to shop here again when needed.
1 de agosto de 2025
Opinión espontánea
Respuesta de Richer Sounds Belfast
Hi George,
Apologies for only being able to get back to you now and of course thanks a million for taking the time to leave a review - especially a 5 Star Review - we really appreciate it.
I will pass your kind words on to our team here at Richer Sounds - they will be delighted!
Any issues drop us a line to service@richersounds.ie or of course you can always drop me a line personally.
If you ever have any ideas how we can improve or if we can ever assist in any way, please drop us a line and we will do our absolute best for you.
Apologies again for the delay in my response and always give me a shout if I can help in any way.
Thanks again,
Best regards,
Michael Gibson
Operations & Projects Manager
Richer Sounds Ireland
michaelg@richersounds.ie
Brilliant service
Brilliant service.
Excellent communications following my purchase. I imagine they would also be fantastic to deal with for advice on purchases .
Fast delivery.
31 de julio de 2025
Opinión espontánea
Respuesta de Richer Sounds Belfast
Hi Sean G,
Thanks a million for taking the time to leave a review - especially a 5 Star Review - we really appreciate it.
I will pass your kind words on to our team here at Richer Sounds - they will be delighted!
Any issues drop us a line to service@richersounds.ie or of course you can always drop me a line personally.
If you ever have any ideas how we can improve or if we can ever assist in any way, please drop us a line and we will do our absolute best for you.
Thanks again,
Best regards,
Michael Gibson
Operations & Projects Manager
Richer Sounds Ireland
michaelg@richersounds.ie
Samsung Sound Bar 990D
Amazing service!
Very professional team, smooth process from start to finish, and the best prices in the market. Highly recommended!
30 de julio de 2025
Opinión espontánea
Respuesta de Richer Sounds Belfast
Hi Sachin Bhatt,
Apologies for the delay in getting back to you only now.
Thank you for giving us a 5 STAR review, we really appreciate you taking the time out.
I will make sure to pass on your comments to the team here at Richer Sounds, - they will be delighted!
Also, many thanks for your recommendation!
We look forward to your continued support in the future.
Please do let me know if you have any ideas how we can improve or if we can ever assist in any way, drop us a line and we will do our absolute best for you.
Thanks again,
Best regards,
Michael Gibson
Operations & Projects Manager
Richer Sounds Ireland
michaelg@richersounds.ie
Smooth, no hassle service from richer sounds
I ordered an LG G3 55″ TV and accidentally paid in euros instead of pounds. I reached out and was quickly helped by David Shaw and John McDonald. They offered a refund to avoid double charging my card and I had the money back within hours. No stress, no chasing, just straightforward help from start to finish.
Great communication, fast resolution, zero stress, I very highly recommend Richer Sounds!
21 de noviembre de 2024
Opinión espontánea
Respuesta de Richer Sounds Belfast
Hi Dom
Thanks a million for your 5 STAR review, we really appreciate you taking the time out to leave the review.
It is great to hear you got excellent customer service and value.
We work extremely hard in these areas for our customers.
I will be sure to let the David & John, and the rest of the Richer Sounds team know. They will be very pleased!
Also, many thanks for your recommendation!
Do let me know if you have any suggestions on how we can improve or if you have any issues, drop me a note and we will do our absolute best for you.
Best regards,
Michael Gibson
Operations & Projects Manager
Richer Sounds Ireland
michaelg@richersounds.ie
5 stars for such a great…
5 stars for such a great company,staff,service
29 de julio de 2025
Opinión espontánea
Respuesta de Richer Sounds Belfast
Hi Joseph
Apologies for the delay in getting back you.
Thank you so much for taking the time to write a review and even more so for the 5 STARS!
We appreciate it very much and I will be sure to let everyone here at Richer Sounds know. The team will be super pleased!
I would like to hear if you have any ideas on how we can improve things or if you ever have any issues, please let me know and I will do my best for you.
Thanks again,
Best regards,
Michael Gibson
Operations & Projects Manager
Richer Sounds Ireland
michaelg@richersounds.ie
Top notch warranty service
When I purchased my LG CX OLED TV in 2020, I automatically (and free of charge) got the 6 year superpanel warranty. Little did I know that, 5 years later, due to LG's poor design/choice of components, I would very much need that warranty when my TV's power board failed completely. Not only did Richer Sounds honour the warranty and their service team made sure to actively follow up on it, but the engineers they delegate repairs to are also top notch. I can pretty confidently say that, had I gone to any other retailer, I would only have been left with either a dead TV or a huge repair bill. So, if you are planning to purchase A/V equipment, and want to alleviate bad surprises in the future, I can only advise to go with Richer Sounds. You will not regret it!
25 de julio de 2025
Opinión espontánea
Respuesta de Richer Sounds Belfast
Hi Pete Batard 1
I am deeply sorry for only getting round to thanking you for your review.
It is greatly appreciated you giving us a 5 STAR review – Thank You!
I will be sure to let the Team here at Richer Sounds know, they will be really pleased.
Also, many thanks for the recommendation as well !
In the meantime, if you ever have any issues, please let me know and I will do my best for you.
Also, if you have any suggestions on how we can improve, I would love to hear them.
Thanks again,
Best regards,
Michael Gibson
Operations & Projects Manager
Richer Sounds Ireland
michaelg@richersounds.ie
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.