Roadtrippers Opiniones 

122
TrustScore: 2.5 sobre 5

2,5

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I recently heard positive reviews about this app until I used it during our trip to West Glacier. While it successfully guided us to the town, getting to the RV park was a different story. It led us t... Ver más

Valorada con 1 estrellas sobre 5

really difficult to cancel subscription. the program is hard to use and not helpful. difficult to customize trips it just wants to tell you what to do where to go. and then DO NOT forget typical auto... Ver más

Valorada con 5 estrellas sobre 5

OH YES how enjoyable camping has been over the past six days thanks to Roadtrippers. This is a super place to search for camping experiences. Many are like the best established campgrounds back home... Ver más

Valorada con 5 estrellas sobre 5

From San Antonio TX to Fairbanks AK, and back using two different exit/entry points in the U.S., in a rented 25' CruiseAmerica RV in 25 days... We depended on Roadtrippers often to find us a place for... Ver más

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Información sobre la empresa

  1. Servicio de cartografía
  2. Organizador de actividades al aire libre

Sobre Roadtrippers

Escrito por la empresa

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Road Trip Planning Made Easy

Roadtrippers is the #1 web-based and mobile app road trip planning tool, with more than 38 million trips planned to date covering more than 42 billion miles.

We provide multiple membership options, with a Premium level that includes RV-friendly tools, live RV GPS Navigation, Campground Search/Booking, Overnight RV Parking locations, and more.

Our unique content covers the wonderful “off the beaten path” places to visit and our unique database contains millions of the most interesting locations in the United States and Canada. Roadtrippers helps people discover the world around them in an entirely new way by streamlining discovery, planning, booking, and navigation into an engaging and intuitive process.

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2,5

Malo

TrustScore: 2.5 sobre 5

122 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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2,5

Todas las opiniones

(122)

13 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

First trip

First trip. Although it doesn’t have the features of Google which they admit, I was looking forward to being routed on roads appropriate for my RV. 20 seconds out of the camp ground and Roadtrippers routed me on a narrow winding road to save a few seconds vs the State Route. I was so disappointed!

7 de marzo de 2025
Opinión espontánea
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Respuesta de Roadtrippers

Thanks for sharing your experience. We’re sorry to hear the route didn’t feel ideal for your RV trip. As long as your RV details were entered, the GPS should have provided an RV-friendly route that accounts for low overhead clearances, weight restrictions, and propane restrictions. We’d love to learn more about where this happened so we can look into it further. Please reach out to us at support@roadtrippers.com. We’re happy to help and hope your next trip goes more smoothly!

Valorada con 5 estrellas sobre 5

Impressed

The options to view different categories of stop points makes it a robust choice for travel. We're having fun building our two road trips!

5 de marzo de 2025
Opinión espontánea
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Respuesta de Roadtrippers

Thanks for the great review! We're so glad you're enjoying planning your road trips with Roadtrippers and finding lots of fun stops along the way. Wishing you an amazing adventure!

Valorada con 5 estrellas sobre 5

Extremely easy to use, valuable information before our driving trip!

I found Roadtrippers very easy to use when planning my recent February road-trip across western Texas. We were driving a rental SUV. The website provided valuable information beforehand that helped us to choose which fascinating places we’d visit. In addition, we knew in advance the distances between our stops and the places where we could stop to gas up and eat. Very important to know in advance when you’re in the middle of nowhere with a hungry, growing 10-year-old! I highly recommend this website for any road trip plans!

13 de febrero de 2025
Opinión espontánea
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Respuesta de Roadtrippers

Thank you for the wonderful review! We're so glad Roadtrippers made it easy to plan your road trip across west Texas and helped you find great stops along the way. Knowing where to gas up and grab a bite is definitely key for a smooth trip. We appreciate your recommendation and hope Roadtrippers can be part of many more adventures for your family!

Valorada con 5 estrellas sobre 5

My wife and I are new users

My wife and I are new users. We found customer support to be outstanding. We have contacted and spoke with a person named Liz on many occasions and got immediate responses!

We have a 12‘4“ tall truck camper. Our major reason for using Roadtrippers was due to height concerns. It would be helpful to know for certain when a turn is missed and it reroutes us that it is still keeping us on a safe height based route.

Also. It’s not intuitive to make changes to an AI developed trip. For example, going back and changing some of the parameters and then re-looking at that route to include a broader array of RV appropriate places. While on our trip, we found ourselves around the Everglades and it apparently only found RV sites in facilities that were all booked. There did not seem to be an easy way to change the parameters to broaden the search. Because we have a four-wheel-drive truck camper, we looked along the trip and found many sites available that were rustic sites within the Cypress national Park that were super cost-effective, but not listed as an option for us. So it would be nice to have an option to select primitive sites, not just based on expense, but specifically for sites that didn’t require any connections to water or electricity. We also have a national Park pass and it would be great to be able to turn on all the national parks to know where we have to have one as an option given we don’t have strict requirements other than our height. All in all, it seems like it’s a great app and we will continue using it.

20 de febrero de 2025
Opinión espontánea
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Respuesta de Roadtrippers

Thank you so much for your thoughtful review and for sharing your experience! We're so glad to hear that Liz was able to provide outstanding support, we'll make sure to pass along your kind words. Your feedback about RV-safe rerouting, easier AI trip adjustments, and the ability to find primitive or national park campsites is incredibly helpful. We're always looking for ways to make Roadtrippers better, especially for RV travelers like you. If there's anything else we can do to improve your experience, don't hesitate to reach out. Happy travels!

Valorada con 1 estrellas sobre 5

I’m so aggravated I bought the app

I’m so aggravated I bought the app. It was not what I expected. I found it difficult to use.

1 de febrero de 2025
Opinión espontánea
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Respuesta de Roadtrippers

Hi Xana, We're so sorry to hear this! Can you please reach out to our support team by email at support@roadtrippers.com? We are happy to provided 1:1 guidance to help you learn to use the app, or troubleshoot any issues you might be having! Just tell us a bit about where you're getting stuck or what you're looking for and we'll get back to you quickly!

Valorada con 1 estrellas sobre 5

Was sent an email for a free 7 day…

Was sent an email for a free 7 day trial. Said it would automatically send an email at 5 days to allow me to cancel. Clicked through to check it out. Classic bait and switch. Had 3 choices to choose for the trial or so I thought. I chose the pro version. Went to cancel at 5 days and they would not issue a refund and cancel. Said pro version was not included in the trial offer. Why send an inducement and then offer things that don’t include the inducement?? Will never recommend. Must not be very confident in your product if you don’t offer a hassle free refund if you’re not satisfied. I would normally not sign up for a full year subscription if I couldn’t try the product first. Only reason I completed transaction was because I was under the impression that this was a trial that could be cancelled within 7 days if I was not satisfied.

Why the bait and switch? If this product is non refundable it should clearly state that and should not be a choice in a solicitation that touts 7 day free trial!

Why it’s so thought of you to keep my money and continue my membership for a year in something I tried to cancel what I thought was a free trial.

20 de enero de 2025
Opinión espontánea
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Respuesta de Roadtrippers

We apologize for any confusion regarding the Premium membership you purchased through our BUY NOW promotion. While the offer did not include a free trial, it did provide you an extended Premium membership at a significantly reduced rate. Membership payments are typically non-refundable, but we do review refund requests within a reasonable timeframe. Your current membership remains valid until next July, so if you need guidance using it to plan your upcoming trips our dedicated support team is ready to help you out.

Valorada con 1 estrellas sobre 5

Bad company to deal with

I used Roadtrippers a few times a over a year ago and found it was lacking, certainly not worth $59.99. I even emailed them at the time last February how bad their site was. Apparently I did not see that I was signed up for renewals. I just got this $59.99 fee on my credit card and contacted them and they said I could not cancel and there are no refunds. They said they send out a notice a month in advance however I did not see it.
Update: Dear Roadtrippers and James Fisher. My experience with you has been the absolute worse. I am 75 and not that proficient with the internet and all the hidden agendas your site employs. Further I am a Veteran of Foreign Wars, retired living on Social Security. I stopped using your site months before my renewal which was noted in an email to your company as it lacked place to visit on my itinerary through Idaho. I had even offered to help you find additional "advertisers" you charge to highlight place to visit along my proposed route which was a 5000 mile trip through Texas, Oklahoma, Kansas, Iowa, South Dakota, Wyoming, Montana, Idaho, Utah, Colorado, New Mexico. They are the scum of the Earth!

19 de enero de 2025
Opinión espontánea
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Respuesta de Roadtrippers

We apologize for any inconvenience you experienced with Roadtrippers, especially surrounding your surprise about membership renewal. When we last collaborated in February, there was a pause in communication, leading us to believe that you were content with your planning and account settings. Membership renewals are processed according to your auto-renewal settings, which can be adjusted in the subscription manager on your profile. We do try to be accommodating with refund requests for recently renewed memberships and are sorry if your purchase fell outside the scope of of those accommodations.

Valorada con 1 estrellas sobre 5

Also agree with David’s comment below

Also agree with David’s comment below. I used road trippers two years ago and somehow my membership was set to renew for 50.00 at the beginning of the year without warning. I immediately emailed to cancel and refund, they refused to offer a refund. The website is really tricky to navigate and I can’t find a spot to cancel, only to change my subscription level. Poor customer service.

16 de enero de 2025
Opinión espontánea
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Respuesta de Roadtrippers

We’re sorry for any surprise your membership renewal may have caused. Our support team is ready to help with any questions or changes you'd like to make to your subscription and we do our best to honor requests that are made within a reasonable timeline. We are also very happy to help you learn how to best use Roadtrippers to plan the specific types of trips you’re interested in, providing one-on-one support by email if you get stuck or need help finding a feature. We’ll continue to work to improve the ease of using Roadtrippers, but if you’re having trouble currently, please reach out to our support team and we’ll get you back on the road.

Valorada con 1 estrellas sobre 5

Parasites...once they have your credit…

Parasites...once they have your credit card info watch out. Tried to cancel immediately after noticing a $60 charge on my bill ... refused to refund. Scammers. Don't get sucked in like I did. I subscribe to a handful of apps ... NY times, Atlantic, Prime, Dropbox and more. They always give me a heads up before renewing. Very sad business practice which explains their poor rating on Trustpilot. Total ripoff...

31 de diciembre de 2024
Opinión espontánea
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Respuesta de Roadtrippers

We’re sorry to hear about your experience. To clarify, we sent a renewal reminder email a month before your renewal date to the email address associated with your membership. It’s possible that having multiple Roadtrippers accounts may have contributed to this email being missed. We appreciate your feedback and will continue working to improve.

Valorada con 2 estrellas sobre 5

No refunds after renewal - be aware!

I want to warn people to keep track of when they start their subscription. Roadtrippers does not send out a reminder email prior to renewing the subscription. My subscription was renewed which I did not want. The policy is not to refund money once renewal happens so I am out $60 for something I don't want which feels like theft. I notified Roadtrippers within a couple of days of my subscription being renewed, but they refused to refund me due to their policy. This policy should be changed. It's a bad policy.

30 de noviembre de 2024
Opinión espontánea
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Respuesta de Roadtrippers

We’re sorry to hear about your frustration with the renewal process. Our policy and directions for managing subscriptions are outlined at sign-up to help set expectations. While we couldn’t issue a refund in this case, we’ve disabled your auto-renewal to prevent future charges. We appreciate your feedback and will keep it in mind as we work to improve the experience for our members. If you have further concerns or need assistance using the Roadtrippers trip planner, please don’t hesitate to reach out to our support team.

Valorada con 4 estrellas sobre 5

You billed my account twice

You billed my account twice. I sent a e-mail last week. When you got in touch with me you promptly refunded my account for the one. Thank you

6 de octubre de 2024
Opinión espontánea
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Respuesta de Roadtrippers

Hi Etta! We worked with you today to resolve your issue of creating two separate accounts and purchasing a membership for each account by confirming which account you wished to keep and refunding the purchase for the other. If you are still having issues please follow up with our support team!

Valorada con 5 estrellas sobre 5

RoadTrippers is indispensable resource

RoadTrippers is the indispensable ’must-have’ resource to plan and enhance any road trip, helping you elevate your travel experience to the next level of both efficiency and fun!
Regardless of your interests, this robust application continues to grow in its ability to search out everything from things-to-do, places to visit, gas and rest stops, outdoor adventures and every imaginable form of camping and lodging to accommodate all manor of trailer, van or RV.
RoadTrippers is flexible enough to plan your entire itinerary for you from start to finish or Assit and support the DIY trip planner with the flexibility to change on the fly with powerful ‘along the route’ search features.
If your traveling as a couple, family with fur babies or going it solo RoadTrippers is the best companion to take along for the journey.

30 de octubre de 2024
Opinión espontánea
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Respuesta de Roadtrippers

Hi Anthony! We're so excited to hear that Roadtrippers is indispensable for planning your road trips! We love to hear that you are using both Autopilot and our manual planner for trip planning with your family and fur babies! Happy travels!

Valorada con 5 estrellas sobre 5

Roadtrippers, don't plan without them.

I always use Roadtrippers for my travels. I am able to figure out the best routes and the times it will take to make each stop. I can't plan a trip without their help.

1 de octubre de 2024
Opinión espontánea
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Respuesta de Roadtrippers

Hi! Thank you for this awesome review. We love to hear that the features of Roadtrippers makes your roadtrips possible! Wishing you many amazing trips in the future!

Valorada con 2 estrellas sobre 5

Clunky mapping

19 de agosto de 2024
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Respuesta de Roadtrippers

Thank you for this feedback. We'd love to learn how we can better support your mapping preferences! Please send us an email to support@roadtrippers.com so we can learn how we can earn a 5 star experience and review from you!

Valorada con 1 estrellas sobre 5

The product did not help me on my trip, and I can't cancel.

The product did not help me on my trip. However they make it very, very hard to find out how to cancel the product. I thought that I had cancelled the product but they are still charging me. Look for a better product.

19 de septiembre de 2024
Opinión espontánea
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Respuesta de Roadtrippers

Hi Keith, We're sorry Roadtrippers isn't working out for you! Our support team is ready to troubleshoot any issues you're having, or help you learn how to use Roadtrippers in the way you need to plan your trip. Please reach out to them for further assistance at support@roadtrippers.com

Valorada con 1 estrellas sobre 5

Fraudulently Charge My Credit Card…

Signed up once years ago and have to fight them every year to cancel as they keep charging my credit card. This year they charged my card again despite the fact that when I logged in my account wasn’t even active and my credit card had expired. There is no way to cancel or contact customer support either. I am filing a fraud complaint with my bank. Beware this is a scam app and they will charge you fraudulently. Do not let them have your credit card Info.

**note the membership charge wasn't even registered to my account so I have no idea who's account it was applied to. They should also not have been able to charge an expired credit card so I had to go through my bank. I am not going through the support process again as it was supposed to have been resolved last year and it happened again. The bank will deal with it.

18 de septiembre de 2024
Opinión espontánea
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Respuesta de Roadtrippers

Hi Sherri, We're so sorry you were charged for a membership you did not realize you had and no longer want! Our support team is at the ready to help you with any subscription related issues. They can be reached at support@roadtrippers.com.

Valorada con 5 estrellas sobre 5

Excellent Travel Planning Tool!

Excellent Travel Planning Tool!
Roadtrippers is an excellent tool to use for planning trip activities. I have used it for both short and extended road trips. My only concern is sometimes there are multiple listings for places and the actual physical location is not always accurate. Just double check the facts on a map and you'll be fine.

8 de septiembre de 2024
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Respuesta de Roadtrippers

Thank you for this 5 star review! We love to hear that Roadtrippers helps you create great trips. We hear you are seeing some duplicate data or places with outdated information, and we would love to learn more about that. If you notice any of these types of errors while planning please let our support team know and we'll get it fixed!

Valorada con 4 estrellas sobre 5

I wish the navigation would adjust the…

I wish the navigation would adjust the trip when we change roads

22 de agosto de 2024
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Respuesta de Roadtrippers

Hi Quinn! We love to see that Roadtrippers is useful for you, but we also want to make sure everything is working as it should! When you navigate down a different road than Roadtrippers navigation directed you initially, navigation should update with new directions. If this does not happen next time you use navigation, can you please reach out to our support team at support@roadtrippers.com so we can troubleshoot what you're experiencing? Many happy travels!

Valorada con 4 estrellas sobre 5

Roadtrippers is a solid platform

Roadtrippers is a solid platform for trip planning and keeping a record of your travels, however you must pay for the upgraded package. Some of the identified places and features for Australia are a little out of date. Would be great if they covered Europe, or even some of it.

11 de septiembre de 2024
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Respuesta de Roadtrippers

Hi Peter! Thanks for the great review. We are glad you enjoy Roadtrippers, and can see how being able to plan trips in other parts of the world would be awesome! We hope to expand to other countries in the future. In the meantime, if you do find a place on Roadtrippers that needs an update, please reach out to our support team - they'll make sure the place is updated and ready for the future!

Valorada con 5 estrellas sobre 5

Excellent tool to plan a trip!

My wife and I travel a lot when bad health doesn't get in the way. I always use Roadtrippers to plan our trips and have been for about 5 years, traveling the entire contiguous United States. I used the Pro version and then went to the premium version recently.

I design our trips with each attraction being a waypoint and premium gives me around 150 waypoints. It puts them into a map and provides time and distance between waypoints and divides them up per day of the week. Once a trip is built, you can use it to provide GPS directions on your mobile device.

Finally, my favorite thing about Roadtrippers is that all my trips I have built and taken are saved for me and I can review them and see where all we have been! The program is pricier than it was but with what you get, I believe it is worth it.

15 de agosto de 2024
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Respuesta de Roadtrippers

Hi Tim! Thank you for this wonderful review. We love to hear that Roadtrippers has helped you plan amazing memories for the past 5 year. We're wishing you good health and many amazing trips in the future!

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