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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Al twee keer hiervoor in oktober via Rodos cars een auto gehuurd. Over een maand voor de derde keer. Heel vriendelijk en relaxt personeel, zowel aan de balie als bij het auto ophaalpunt. De service i... Ver más

Valorada con 4 estrellas sobre 5

We had a stressful experience at the drop-off desk where we were mistakenly forced to pay €45 cash for fuel. However, after contacting the customer service department by email with our contract an... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Vuokrasimme Peugeot 208, saimme Toyota Aygon. Olimme tyytyväisiä autoon jossa oli kaikki herkut. Ottakaa ihmeessä pikkuauto Rodokselle, etenkin jos suuntaatte keskustaan. Rodos Cars teki vuokrauksesta... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Fantastic company, cars were new clean and very well maintained. We have just got back from our second time using them and honestly they were great. So easy to deal with at the airport and extremely h... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Vehículos y transporte

Información proporcionada por diversas fuentes externas

Founded in 1989, with a big fleet of cars, Rodos cars is the leading hire car company on the island, due to its excellent customer service, professionalism, and competitive rates. The biggest hire car company on Rhodes, we offer a wide choice of new quality cars, ranging from small budget cars, to our more comfortable premier range, allowing you to tour the island in luxury. All cars are fully insured, without excess, allowing you peace of mind. Car rental Rhodes airport - Cars are delivered directly to the airport /port or your accommodation by our friendly staff, who know the island well and are happy to provide you with useful tips and information to help you stay safe and explore the island's beautiful attractions. To ensure everyone can enjoy the beauty of our Island and your holiday Rodos Cars can excursively offer you electric mobility scooters and adapted mini buses for hire so everyone can travel in comfort and safety. Mobility for everyone with RODOS CARS


Información de contacto

4,1

Muy bueno

TrustScore: 4 sobre 5

136 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,1

Todas las opiniones

(136)

25 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

What has gone wrong with this car hire…

What has gone wrong with this car hire company, they claim all fleet are clean and new, I booked car hire with rodos cars for airport pickup to start our holiday in Rhodes, our flight arrived at 23.00 as planed, we were tired and it was late, got the keys to the car and drove down south to resort, the next day I was shocked at how bad the car was, it must be at least 10 years old, has been round the click in milage and was filthy dirty inside and out, in all the places a bucket of water would never reach, the steering wheel was disgusting and warn out with lumps of the leather missing, the internal door cards were warn out and disgusting, the windscreen wipers were warn out and stuck to the windscreen, fortunately it didnt rain, the headlight glass was worn and scratched and degraded by sunshine due to the age obscuring most of the light put out at night, the hole car should never have been put out for hire, it cost me €541 for twelve days and is the most I have ever paid after 13 years of hiring cars in Rhodes, please avoid this company as you may end up with a car like ours that is not fit for hire, every time we went over a bump or around a tight bend, a open door alarm would sound and warning on the dash board that a door is open, this happened on every journey and was very off-putting and distracting. I have photos of this unroadworth car showing all the details mentioned but can't find out how to upload them.

12 de septiembre de 2023
Opinión espontánea
Valorada con 2 estrellas sobre 5

Rhodes. Soft top a new 4-5 year old!

In Rhodes and decided to hire a soft top Audi to travel around island.
Whilst the idea was great, they advertise cars as new. Outside was good but inside included broken radio, broken seats and would say was 4-5 years old.
Before signing any paperwork check the car over, no matter what rep says.

25 de agosto de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Peccato, poteva essere e non è stato

Tutto bene finché non si è verificato un evento drammatico. Le famose variabili che fanno capire che azienda abbiamo di fronte quando si presentano.
In breve, ero con famiglia a Rodi e sono scoppiati gli incendi. Causa evacuazione abbiamo dovuto sospendere la vacanza. Vi risparmio i disagi perché esulano da questa recensione. Alla restituzione anticipata dell'auto le persone con cui parliamo (al desk in areoporto e nel parcheggo di consegna) ci dicono che non possono rimborsarci in quel momento e che dobbiamo contattare il manager via mail. Finite le peripezie di rientro in Italia contatto il manager. Scrive che purtroppo non possono restiuirci i soldi relativi ai giorni di non utilizzo auto perché "abbiamo già anticipato tasse, assicurazioni" ecc. Gli faccio notare che c'erano molti turisti in attesa di ritirare auto e che quindi mi sembra strano che abbiano avuto problemi a nolaggiare la "nostra" ad altro cliente. Mi dicono che possono darmi un voucher nominativo per la prossima estate (...). Me lo scrivono via mail il 29 luglio sera indicando come termine tassativo di risposta il 31 mattina. Leggo mail il 31 sera e mi stupsco di quella dead-line perché gli avevo spiegato tutti i nostri disagi e il rientro traumatico in Italia.
Risultato: nessun altra comunicazione da parte loro. Gli ho comunicato la mia insoddisfazione anticipandogli i contenuti di questa recensione.

26 de julio de 2023
Opinión espontánea
Logotipo de Rodos Cars

Respuesta de Rodos Cars

Dear Mr. Alessandrini,

We deeply regret the unfortunate disruption of your vacation caused by the wildfires in Rhodes. Understanding the challenges you encountered during this distressing situation is of paramount importance to us.

With regard to the premature return of the car due to the evacuation, we are committed to catering to our customers' needs to the best of our ability. However, it is essential to elucidate that our policies and agreements encompass a variety of components such as taxes, insurance, and other expenditures that are both prepaid and non-refundable. This complexity can occasionally present challenges in facilitating immediate refunds. Our utmost aim is to ensure equitability for all parties involved. While the decision to return the car ahead of schedule was one you made, possibly for valid reasons, it's worth noting that a number of other patrons chose to retain their rentals and continued their vacations at alternative locations on the island. Your decision to initiate an early return has its merits, and therefore, the responsibility for the car's return cannot be attributed to our company.

The offer of a voucher for a future visit is an act of goodwill, one that was not obligatory on our part. Its purpose is to extend to you the opportunity to derive the benefits of your rental at a different time. We apologize if there was any ambiguity in our communication regarding the stipulated deadline and we sincerely value your feedback.

Warm regards,

Customer Relations
Rodos Cars - Car Rental Rhodes
www.rodoscars.gr

Valorada con 5 estrellas sobre 5

Good car

Good car! The Guy from the golden oddesey hotel really helped me and my family too get too the AirPort! Give him a raise

24 de julio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service from Nigel at Rodos…

Excellent service from Nigel at Rodos Cars Holiday Villages Kolymbia. Very straightforward and very lucky to get brand new Audi Q2 with only 900km on the clock. Easy to book, pay then refuel prior to return. If back in Rhodes, will definitely use again

30 de junio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

I am always nervous about hiring…

I am always nervous about hiring vehicles abroad, however George from Rodos Cars made the experience completely easy. The car was delivered to our hotel where he went through the paperwork and showed us the car. All the cars are spotless, they look as though they have been driven off a forecourt. Absolutely great service and thank you George.

13 de junio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service,Clean cats,affordable rates

Excellent service from start to finish.
The staff are amazing, friendly and very professional. We stayed at Kresten Royal Resort in Rhodes and everything was straight forwad we rented a car then a buggie no hidden charges and very affordable rates, the cars were cleaned and sanitised.Thank you to Nikos and your Colleagues you guys are amazing keep up the excellent service ...

8 de junio de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Vals document/oplichters

We bestelden een auto bij Rodos cars online. De ochtend nadien stond een man voor ons hotel te wachten en reed ons naar een parking zo'n 200 meter verderop waar de bestelde wagen stond geparkeerd. Daar werd het contract ingevuld met rijbewijs- en identiteitsgegevens. Ook de visagegevens werden overgemaakt. Na dit alles vroeg de man om te betalen. Wij betaalden het afgesproken bedrag contant. Vervolgens vroeg ik de schade die reeds aangebracht was aan de wagen voordien, te beschrijven op het formulier in het voorziene vak. De man weigerde dit te doen. Hij vroeg me het document te ondertekenen waarop stond dat de wagen zonder schade ons werd bezorgd. Echter stond er aan zeer grote schram op de zijkant van de wagen. Wanneer ik weigerde het document met valse informatie te ondertekenen, zei hij dat hij alles zou annuleren en dat we hem 20 euro moesten betalen voor het leveren van de wagen. Dit weigerden wij. Hij riep ons nog na dat hij dit via Visa zou aanrekenen. Hierop blokkeerde wij onze kaart. Ik vrees dat het oplichters zijn.

21 de mayo de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic service from start to finish

Fantastic service from start to finish. Rodos cars are located in the airport. Payment was quick and efficient. The car was easy to find and met the description. We also had an infant child seat which was perfect. We used the car every day to go up and down the island. On returning the car, service was again excellent and very prompt. We will definitely use again and recommend if you’re looking for a hire car during your stay in Rhodes!

9 de mayo de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service

Great service! Great Price! Car was delivered on time at the hotel. After 7 days we could deposit the key at the hotel reception and rodos cars picked it up later. The car was absolutly ok. We would rent a car again with rodos cars and can recommend it. The service was uncomplicated and perfect!

27 de abril de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Avoid these LIARS

Avoid these LIARS. They tell say you have full damage waiver and you don't.. in the event of an accident they'll have your kecks off. Read the bad reviews they're con artists....

17 de abril de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

I have booked another holiday to…

I have booked another holiday to Rhodes. And hardly anyone believes me because I do because apart from the fact that it is a beautiful island, I am 100% sure that I can rent a great and very good car from you! Never had a problem in all these years! So Rodoscars and Kostas Chatzantonis You can prepare a nice and safe car again! I'm coming soon!

17 de marzo de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Simplicity and service exceptional

Simplicity and service exceptional
Easy to book, dropped car off at our hotel, quick intro to car no hidden fees, simply leave keys at hotel desk when finished.
Nice car, very polite and professional, the way other should be

19 de octubre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Holiday rentals made easy at a great price

Very pleased with our decision to use Rodos cars as the experience was excellent from pick up to drop off. We booked a basic Aygo which was perfect for exploring the Island and only used 55 euros of fuel for the week! We’d noted some reviews mentioning worn tyres but our car had 4 nearly new premium brand Goodyear tyres. Others noted the cars were older… I couldn’t tell you what vintage ours was, but it looked modern and had aircon, and a usp port which was all we needed. The desk is easy to locate in the terminal and similarly the pick up drop off area is only 100 yards from the front door. Great experience and would highly recommend.

30 de septiembre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Seamless transaction

Seamless transaction, no hidden extras, no dodgy employees, no stress, fully recommend Rodos Cars.

One way rental, delivered to my hotel in Pefkos "dropped off at Rhodes Airport within a blink of an eye"

Done deal, this is how it should be for car rental companies.

27 de agosto de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Rented a VW Polo

Rented and picked up a newer VW Polo, and had it for two days without any problems. The car was in good condition, ane working 100%.
The service at Elissa Lifestyle Resort, when signing, picking-up and bringing back was professional performed by Savvas. A very serviceminded employee.

15 de septiembre de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Avoid this company.

Avoid this company.
Old cars, clutches problem and old tyres. They took credit card details to take extra charges on these repairs. Even though mentioned no deposits during booking time.

2 de septiembre de 2022
Opinión espontánea

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