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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Purchased 3 pairs of trousers and a cardigan. Lisa was amazing. Wonderful service. 2 items posted as were not in stock. The most enjoyable experience. Service 11/10. If I ever visit again will happily... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I was buying in connection with a trip to NZ and needed help finding items with specific qualities around drying times and packing weight. On a busy day in the Harrogate store I was helped by a woman... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Needed to replace decades-old cheapish rain jacket that leaked during wet music festival! Already had Rohan raincoat so chose same material for Rohan rain hoodie! Feels light and comfortable. However... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Sorry Rohan one star this time. I know I said I would not buy Rohan online anymore after last times endless wait for my refund.Ok i was lured in by the sale, bought a pair of winter bags I have bought... Ver más

Información sobre la empresa

  1. Tienda de ropa y equipos para actividades al aire libre
  2. también en la categoría
  3. Tienda de ropa

Escrito por la empresa

Rohan clothing is designed for adventure travel, city travel and active outdoor wear. Taking advantage of the world’s most advanced fabric technologies, it’s protective, versatile, fast drying, durable, comfortable, light and highly packable. Rohan technology, though, is hidden rather than overt - and the designs are understated and classic. Which means it’s just as suitable for everyday wear. They offer everything from ultra-lightweight waterproofs for mountain trekking through to crease-free travel suits for the globe-trotting business traveller – including trousers, fleeces, jackets, T-shirts, tops, underwear, base layers, shirts, shorts and travel accessories.


Información de contacto

4,2

Muy bueno

TrustScore: 4 sobre 5

431 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 65% de las opiniones negativas

Suele responder en menos de 1 semana

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4,2

Todas las opiniones

(431)

157 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Part of a delivery had not arrived…

Part of a delivery had not arrived during the hot weather. Contacted Rohan and they immediately sent out the same article to us again. Arrived very promptly. Will return original top if it ever appears. Their system easily confirmed what we were missing. Very smooth process.

8 de julio de 2026
Opinión espontánea
Logotipo de Rohan

Respuesta de Rohan

Thanks so much for leaving a review. We’re really pleased to hear you had a positive experience and appreciate your support.

Valorada con 5 estrellas sobre 5

Pleased with two backpacks

Two backpacks arrived in a few days and I was pleased with them. Well made and looks like they will last.

25 de junio de 2026
Opinión espontánea
Logotipo de Rohan

Respuesta de Rohan

Thank you for your lovely feedback. It really means a lot to us. We’re glad you were happy with your experience and hope to welcome you back again soon.

Valorada con 5 estrellas sobre 5

Helpful staff in Glasgow

Visited Glasgow store. The staff member that dealt with me was super helpful. After checking, he confirmed that item I was looking for was not available in my chosen colour and size. He suggested I try on an alternative colour to check the size.
While I did this he checked availability on line. It was available so he offered to order for delivery to my home free of charge.
This we arranged.
The item arrived after 3 working days.
Very good service.
The only criticism I would make is the usual one I have. Your Glasgow store doesn’t keep sufficient stock of your range. I always prefer to go into the store, see and feel the item, try on and then purchase.
Whilst purchasing on line can be convenient, it’s a real hassle if I need to send something back and I’d rather not have to wait in for deliveries..
The Glasgow store staff are great. Please help them to do their job by ensuring they have sufficient stock for people to purchase.

4 de julio de 2026
Opinión espontánea
Logotipo de Rohan

Respuesta de Rohan

Thanks for sharing your feedback. We’re delighted to hear your experience met expectations, and I’ll be sure to pass your comments on to the team.

Valorada con 5 estrellas sobre 5

Fabulous Item.

Easy to use website, prompt and well informed delivery and and item I am thrilled with. This Skort set is made from super lightweight fabric making it so comfortable to wear. would love more in other colours/designs

1 de julio de 2026
Opinión espontánea
Logotipo de Rohan

Respuesta de Rohan

Thank you for your lovely feedback. It really means a lot to us. We’re glad you were happy with your experience and hope to welcome you back again soon.

Valorada con 5 estrellas sobre 5

As ever with Rohan

As ever with Rohan, delivery was fast and efficient and the Riviera trousers are every bit as good as those bought previously. Functional for hiking and smart for every day use and some neat features for traveling.

10 de julio de 2026
Opinión espontánea
Logotipo de Rohan

Respuesta de Rohan

Thanks so much for leaving a review. We’re really pleased to hear you had a positive experience and appreciate your support.

Valorada con 4 estrellas sobre 5

Excellent pre sales support

Excellent pre sales support - asked if they had any shirts that had a pocket that I could use for my smartphone (very few can manage a modern smartphone). received an answer by return.

Purchased a Frontier, pocket would take a Kindle.

Good quality shirt and the size was consistent with older Rohan shirt I bought a couple of years ago.

17 de junio de 2026
Opinión espontánea
Logotipo de Rohan

Respuesta de Rohan

Thank you for your lovely feedback. It really means a lot to us. We’re glad you were happy with your experience and hope to welcome you back again soon.

Valorada con 5 estrellas sobre 5

Good quality, easy to use web site.

It’s easy to shop online and delivery is excellent. Products are well sized and good quality.

I’d like if you had more sleeved T-shirts that had longer sleeves, covering the top of the elbow, or even 3/4 sleeves.

27 de junio de 2026
Opinión espontánea
Logotipo de Rohan

Respuesta de Rohan

Thanks so much for leaving a review. We’re really pleased to hear you had a positive experience and appreciate your support.

Valorada con 5 estrellas sobre 5

Easy to use website

Easy to use website. Product quality is excellent.

24 de junio de 2026
Opinión espontánea
Logotipo de Rohan

Respuesta de Rohan

Thanks for your review. We’re really pleased to hear you had a good experience with us.

Valorada con 5 estrellas sobre 5

Happy Customer

My purchases arrived promptly and were as advertised. Contact with the firm over a query was dealt with promptly and most satisfactorily

1 de julio de 2026
Opinión espontánea
Logotipo de Rohan

Respuesta de Rohan

Thanks so much for leaving a review. We’re really pleased to hear you had a positive experience and appreciate your support.

Valorada con 4 estrellas sobre 5

Delivered promptly

Delivered promptly . Nice skirt but could do with pockets.

9 de junio de 2026
Opinión espontánea
Logotipo de Rohan

Respuesta de Rohan

Thanks for taking the time to leave a review. We really appreciate your feedback and will take your comments on board as we continue to improve.

Valorada con 5 estrellas sobre 5

All went smoothly

22 de junio de 2026
Opinión espontánea
Logotipo de Rohan

Respuesta de Rohan

Thanks for your review. We’re really pleased to hear you had a good experience with us.

Valorada con 5 estrellas sobre 5

Rohan equals quality

As always Rohan produces quality products and efficient service.

22 de junio de 2026
Opinión espontánea
Logotipo de Rohan

Respuesta de Rohan

Thanks for your review. We’re really pleased to hear you had a good experience with us.

Valorada con 5 estrellas sobre 5

Good site easy to find things and the…

Good site easy to find things and the sales are brilliant. I ordered a few items and they arrived very quickly and are perfect

14 de mayo de 2026
Opinión espontánea
Logotipo de Rohan

Respuesta de Rohan

Thank you for leaving a review. We’re pleased you had a positive experience and appreciate your support.

Valorada con 5 estrellas sobre 5

I visited the Stony Stratford store…

I visited the Stony Stratford store today as needed to replace an ‘old faithful ‘ Gilet which I had had for approx 15 years . I was greeted by both Carol and Dale , after asking them I was immediately offered the perfect replacement . They offered to explain the clothing system ( although I am aware of Rohan and is my go to shop , ery high quality , items have never let me down , Carol and Dale were fantastic , offering genuine advice ( Carol especially with sizing ) Was nice speaking ‘genuinely’ with no hard sales pitch , Even better when told about various discounts ( blue light , forces etc) Thank you very much Carol , Dale and Rohan ,, I will be seeing you all again in the near future

12 de junio de 2026
Opinión espontánea
Logotipo de Rohan

Respuesta de Rohan

Thank you for your lovely feedback. It really means a lot to us. We’re really pleased to hear you had a positive experience and appreciate your support. I’ll be sure to pass your comments on to the team.

Valorada con 5 estrellas sobre 5

Easy to use the site

Easy to use the site . My order was dispatched and delivered quickly and item was as expected.

27 de mayo de 2026
Opinión espontánea
Logotipo de Rohan

Respuesta de Rohan

Thanks for your review. We’re really pleased to hear you had a good experience with us.

Valorada con 5 estrellas sobre 5

I can rarely find trousers to fit me

I can rarely find trousers to fit me, particularly ones to wear for walking. I am tall and usually the trousers don't fit in the rise. I prefer ones which fit on the waist and, for some reason, I have never been able to find any - until now!! We were taking a few days out and went into Long Preston where the sale reductions were excellent, so much so that I bought two pairs (having bought one online just the week before). Thank you Rohan for having trousers which fit on the waist. I will know where to come in future. (It would also be good if the length of the rise was listed in your size guide. No-one does it and I always have to email and ask this when buying online. It is so annoying as it is an essential part of the garment).

25 de mayo de 2026
Opinión espontánea
Logotipo de Rohan

Respuesta de Rohan

Thank you for your lovely feedback. It really means a lot to us. We’re glad you were happy with your experience and hope to welcome you back again soon.

Valorada con 4 estrellas sobre 5

Some issues but all resolved

I bought some Rohan trousers at a reduced but nevertheless expensive price. Whilst travelling in Vietnam they started to tear at the seams in multiple places. Being in Vietnam I had to get them repaired. Upon checking with Rohan as to their guarantee which covers 100% they told me that now I had them repaired in Vietnam they were not eligible, which is a joke if they wanted me to send them from there for them to repair or replace them.

Update: apparently some confusion and replacement now offered.

8 de junio de 2026
Opinión espontánea
Logotipo de Rohan

Respuesta de Rohan

Thank you for taking the time to share your experience, and we are genuinely very sorry for what’s happened.

We completely understand how disappointing and inconvenient this must have been, especially while you were travelling. This is certainly not the standard we expect from our products, which are designed to be reliable and long-lasting, and we're really sorry that they let you down in this instance.

We are also sorry that we didn’t provide clearer guidance at the time. We recognise how difficult it would have been to manage this situation while abroad, and we should have supported you better.
We’ve now reviewed this internally and have contacted you directly to make things right.

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