Roofblinds.co.uk Opiniones 

Well Packed all item present ,full instructions included easy to follow and easy to fit.

The blinds were as ordered, arrived as stated and were really easy to fit.

I ordered a blind and it didn’t arrive. I had no communication with roofblinds. I had to chase them. I did receive a quick refund

Excellent website, service, price

A three because parts don’t fit together flush on the joints, as much as I tried there is still a slight gap. When you roll the blind, a couple of the grips are already coming loose

My blinds order arrived promptly, although without notice and to a neighbour that we don't tend to redirect parcels to.

The blinds are reasonably simple to install, although VELUXs provided instructions arent descriptive.

Unfortunately, the second of my blinds came faulty - with the cords reaching full tension early and preventing the blind cassette from completing covering my window panel. While following the manufacturers reset inspections, the cassettes plastic mount then popped open making the product not just faulty, but unusable.

I promptly packed the blind back up as I have a young daughter who has just started roaming about and didn't want her getting injured, etc. In doing so I had failed to take photos of the fault, although I'm not sure how I'd actually have been able to do this anyway - and for it to be distinguished from a blind only purposely partially closed.

Roofblinds/Itzala are refusing to process the return/replacement if I don't provide photos - which would mean attempting to reinstall the broken roof blind again.

Ultimately, Roofblinds/Itzala postion flies in the face of Consumer Contracts Regulations which provides consumers with a 14 days "no questions asked" right to return and of the Consumer Rights Act 2015 which offers consumers a 30 days right to reject" goods that are faulty or unfit for purpose. They must legally accept the return and then decide to inspect themselves if they wish to attempt to reclaim costs from VELUX or deduct any amount from a refund or replacement - but they are trying to pass this off and on to the consumer.

Based on this interaction, I would not recommend Roofblinds/Itzala.

I was advised that there would be a delay in receiving the blinds due to the summer heatwaves, which was perfectly understandable. However they did arrive near enough on the day promised, which was great. I was pleased that there was no excess packaging. Ordering was simple and the prices competitive.

Good service and prompt delivery

They sent the wrong item, but they were very quick to resolve the issue. I would happily recommend them.

Competitive prices and good customer service. There was a delay in delivery but it appeared not to be the fault of Roofblinds. Not really tried yet as it has been cooler since fitting but look practical and useful

Excellent product, reasonably straight forward to fit.

Screws were very small so fiddly to hold in place to tighten up.

Product is perfect and as described. Only concern I had at the time was that the order remained as 'being processed' up until it was delivered. I did reach out to customer service who got back to me very quickly and confirmed the order and delivery date

Easy to order, very competitive pricing.
Kept up to date on delivery.
Would definitely deal with this company again.

Easy to order, put up etc. velux good quality too. Very helpful when telephoning

The blind is a great well made product, it fitted well and easily. Excellent quality and works a treat.

Item just delivered ahead of time, thanks.
Wasn't aware the Velux product was coming from Velux France! cleared customs etc...

Customer service ( Ben) was very helpful resolved issue without fuss

Excellent communication and the authentic Velux blinds are exceptional

Good company, delivery was good and on time.