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Roofblinds.co.uk Opiniones 

11.387
•
TrustScore: 5 sobre 5

4,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Bought 2 blinds for my velux windows from Roofblinds. It was easy to buy and pay for on their website with plenty of colour choice and advice on what extra parts I would need to buy to fit the bl... Ver más

Valorada con 5 estrellas sobre 5

Great service, easy to order and once delivered very satisfied with the quality of the blinds. So easy to fit, look great and now have full blackout in the bedrooms! All at a much reduced price than V... Ver más

Valorada con 5 estrellas sobre 5

Easy to navigate website with lots of choices. The selected blinds arrived within the time frame offered and were well packaged and protected. The blinds were easy to fit using the instruction booklet... Ver más

Valorada con 4 estrellas sobre 5

Ordered easily on line. Kept updated about delivery progress. Arrived on time. Package looked as if it had been opened and resealed at both ends but contents absolutely fine.

Información sobre la empresa

  1. Diseñador de interiores

Sobre Roofblinds.co.uk

Escrito por la empresa

Roofblinds.co.uk is owned and operated by Altaterra Ltd, one of Europe's largest manufacturers of roof window, blinds and shutters.

Roofblinds.co.uk was launched in April of 2006 and since then we have supplied customers all over the UK with roof window blinds and shutters for a wide range of needs.

At Roofblinds.co.uk, we offer blinds, shutters, and accessories from VELUX and our own Itzala brand at competitive prices.

Our product configurator allows customers to customise products to suit their needs and specific roof window, supporting easy installation and a perfect fit.

We offer fast shipping, straightforward returns, and several payment options at checkout, including Visa, Mastercard, and Klarna for instalment payments.

You can contact our customer service team by email at customerservices@itzala.com or by phone on 01592 806 622. We’re here to help!

More information about our range of VELUX and Itzala products is available at Roofblinds.co.uk.

FANTASTIC DISCOUNTS ON GENUINE VELUX BLINDS

Escrito por la empresa

33% discount on all VELUX blinds
We offer a wide range of genuine VELUX blinds for VELUX Roof Windows. As the world's largest manufacturer of roof windows, the exceptional quality of their products has made them one of the best known and most trusted brands in the construction industry.
3 year guarantee on all VELUX blinds
We grant you 3 (three) years' guarantee on VELUX branded blinds.
Biggest VELUX online retailer in the UK
Roofblinds.co.uk is the biggest e-shop for selling VELUX blinds in the UK. We offer the largest range of VELUX blinds at low prices and have a lot of experience advising thousands of customers from all over the country.

Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

11 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(11.387)

956 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Misleading delivery timescales

When I went to order my velux blind I was informed it could be delivered within two weeks. However once I had ordered I was given a delivery date of over a month away. I emailed customer support to query this and have received no response whatsoever. Extremely disappointing

12 de agosto de 2026
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Respuesta de Roofblinds.co.uk

Thank you for taking the time to share your experience. We sincerely apologise for the disappointment and frustration caused.

When you placed your order, the estimated lead time provided reflected the information available at that moment. Unfortunately, shortly afterwards, VELUX experienced significant supply challenges with certain Anti-Heat Blackout Blinds and Shutters due to exceptionally high demand during the heatwave. Despite their best efforts to secure and distribute new stock as quickly as possible, this resulted in longer lead times than originally anticipated.

We completely understand how disappointing it is to be given a later delivery date after placing an order, and we are especially sorry that you did not receive a response to your email enquiry. This is not the level of service we aim to provide.

While the delay was outside of our direct control, we fully appreciate that this does not lessen the inconvenience caused to you. We are continually working with VELUX and our support teams to improve communication during periods of unexpected supply disruption.

Thank you for your patience and understanding. We hope to have the opportunity to provide you with a much better experience in the future.

Valorada con 5 estrellas sobre 5

Fantastic customer service

Fantastic customer service. Due to no fault of Roofblinds the blinds, I recieved the wrong type of blind. Roofblinds customer service quickly replaced them with the ones that should have been ordered. Fantastic customer service.

10 de agosto de 2026
Valorada con 4 estrellas sobre 5

Fast delivery good price

Fast delivery good price. Two minor things 1 of the 4 blinds had had slight scratch on it. Also the 4 blinds were packed together with 2 long plastic ties which cut through one of the boxs

10 de agosto de 2026
Valorada con 1 estrellas sobre 5
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Respuesta de Roofblinds.co.uk

We are very sorry for the initial delay with your order and appreciate your patience and understanding throughout. I'm pleased that the issue has since been resolved.
If you require any assistance in the future, please do not hesitate to contact us directly. We will be happy to help.

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