Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

cost me a tenner to try it and its rubbish, you cant stage photos for estate agency selling as it doesn't let you give it an idea of room size so sticks a bed in that makes the room look much bigger t... Ver más

Valorada con 1 estrellas sobre 5

Prices Echoing the comments of an earlier poster. All previous reviews need to be declared null and void. They referred to a service that cost £299 that has now increased to £699. If the £699 i... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

I am sad to write this review but unfortunately had a very frustrating experience with RoomLab. The design experience was great but the overall customer service has been appalling. This meant that I h... Ver más

La empresa ha respondido

Valorada con 2 estrellas sobre 5

Disappointing. Probably not the solution for smaller projects or those wanting value for money. My experience started out with energy and excitement, but progress became slow and communication wit... Ver más

Información sobre la empresa

  1. Diseñador de interiores
  2. Tienda de muebles para dormitorio
  3. Tienda de muebles
  4. Tienda de mobiliario para salones

Escrito por la empresa

Imagine an interior design service that was affordable, fun, creative and fast. Where you get to work with top-of-their-game designers who have been featured in top publications such as Elle Decoration. That’s what we’ve created with RoomLab. An online tech platform that matches homeowners, developers and anyone that needs great design - with designers - for a full design service much like you’d get with a traditional interior designer but easier and much faster. You’ll get floor plans, 2D visualisations and a shopping list just as you would with traditional design service.We offer a best price guarantee on everything you buy thanks to our trade relationships and we will store and deliver everything to you in one go - on a day that suits you. Take a look, I think you’ll love us.


Información de contacto

1,3

Muy malo

TrustScore: 1.5 sobre 5

88 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

No ha contestado las opiniones negativas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

1,3

Todas las opiniones

(88)

1 opinión en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Excellent service and great value

Excellent service and great value. It was a great experience for me and I strongly recommend them.

29 de agosto de 2019
Opinión espontánea
Logotipo de RoomLab

Respuesta de RoomLab

Hi Mark,

Thanks for your fantastic five star review. Personally, we loved your final design and we are thrilled you had a great experience.

All the best,

Alex - Team RoomLab

Valorada con 5 estrellas sobre 5

Working with RoomLab to create our dream bedroom

Working with RoomLab to create our bedroom was such a good decision! We were pretty much starting from scratch and the designer and the technology made it really easy to create a super stylish look. We can't wait for all the furniture to arrive so we can see it in real life.

14 de agosto de 2019
Opinión espontánea
Logotipo de RoomLab

Respuesta de RoomLab

Hi Louise,

Thank you for your super five star review.

Your final design looks amazing and we know Kate really loved working with you to create that dream look. We hope to welcome you back in the future for other spaces in your property.

All the best,

Alex - Team RoomLab

Valorada con 5 estrellas sobre 5

Highly recommend RoomLab

RoomLab have been really amazing. The designer Melody was so friendly and interpreted our needs perfectly. The final design was beautiful and exactly what we were after. An issue with a supplier meant we had to call on RoomLab for some after care. Alex was so helpful, nothing was a problem for him and he has worked really hard to resolve the issue. I can’t recommend this company highly enough and should I need interior design services in the future I won’t hesitate to use RoomLab again.

9 de agosto de 2019
Opinión espontánea
Logotipo de RoomLab

Respuesta de RoomLab

Hi Carol,

Thank you for your wonderful review.

It means the world to us that you created a design with Melody that you love and that I was able to provide post design assistance where necessary. Your recommendation is one that we are really proud of!

All the best,

Alex - Team RoomLab

Valorada con 5 estrellas sobre 5

Fantastic company

Fantastic company, highly recommended and very reliable!

Many thanks

6 de agosto de 2019
Opinión espontánea
Logotipo de RoomLab

Respuesta de RoomLab

Hi Jay,

Thanks so much for your brilliant five star review. We are glad you had a great experience and really appreciate your recommendation.

All the best,

Alex - Team RoomLab

Valorada con 4 estrellas sobre 5

It’s been great working with our…

It’s been great working with our designers to create beautiful spaces for our new home. So far we’ve completed one package for our living room and it’s coming together as each piece arrives. The result (still work in progress) is far better than we could have imagined. We have 3 more rooms currently in the design phase and can’t wait for them to come to life. I deducted one star as I’ve found communication inconsistent. But overall I would recommend RoomLab!

2 de agosto de 2019
Opinión espontánea
Logotipo de RoomLab

Respuesta de RoomLab

Hi Hayley,

Thanks so much for recommending us. We love what Weronika did with your living room - it's beautiful. We believe our communication should be as friendly, transparent and consistent as possible - so I will be following up with you separately to understand this further. Looking forward to seeing the end result of your other spaces!

All the best,

Alex - Team RoomLab

Valorada con 5 estrellas sobre 5

We absolutely loved working with…

We absolutely loved working with RoomLab. Melody our designer was brilliant. Just one of the ideas that she gave us made the service worthwhile. Add to this the ability to order with a discount means that RoomLab deserves to be the next big thing! The customer care support from Alex has also been outstanding. We thoroughly recommend this service.

31 de mayo de 2019
Opinión espontánea
Logotipo de RoomLab

Respuesta de RoomLab

Hi Kay,

Thanks so much for your fantastic five star review. We're glad the whole experience was such a success for you both. Thank you for your kind words and we'll be sure to pass your feedback onto Melody.

All the best,

Alex - Team RoomLab

Valorada con 5 estrellas sobre 5

RoomLab works its magic on my lounge!

Nicole Wilson was assigned as the interior designer to help me revamp my dated and tired open-plan lounge. Nicole was amazing to work with; she carefully listened and listed my requirements and took these away to work her magic. Through weekly calls, she used her creativity and experience of knowing the right furniture sellers, to slowly but surely develop a design for my lounge that would give it a perfect traditional/contemporary finish.

I'm so grateful for Nicole's expertise and guidance; she has an eye for detail, she's creative, and she really does deliver a great interior design service. Well done to Nicole and the team at Room lab!

25 de mayo de 2019
Opinión espontánea
Logotipo de RoomLab

Respuesta de RoomLab

Hi Davinder,

Thanks for your amazing review. Your final design that you and Nicole have created is something to be proud of - congratulations. We hope to welcome you back in the future for other spaces. We'll be sure to pass your messages on to Nicole.

All the best,

Alex - Team RoomLab

Valorada con 5 estrellas sobre 5

Great service at fab price, highly recommended

RoomLab was easy and quick to communicate with. They did a great job with the interior design of my bedroom and open plan kitchen/living room. Great price / value and they helped with the ordering and return of items as well. Overall highly recommended.

23 de mayo de 2019
Opinión espontánea
Logotipo de RoomLab

Respuesta de RoomLab

Hi Eunice,

Your review of RoomLab is amazing so thank you for that. We'll be sure to share your feedback with your designer Gita. We hope to welcome you back soon.

All the best,

Alex - Team RoomLab

Valorada con 5 estrellas sobre 5

I had an amazing experience with…

I had an amazing experience with RoomLab and I would highly recommend this company. Nicole was an absolute rockstar. She listened to every single thing I said and made the process so easy for me. She understood my style and vision completely and asked searching questions to really get to know me. I am so happy with the final result. I also found that the shopping service was really easy and saved me loads of time. 10/10 and thank you Nicole!

23 de mayo de 2019
Opinión espontánea
Logotipo de RoomLab

Respuesta de RoomLab

Hi Natalie,

Thanks for your incredible review of RoomLab and especially our designer Nicole. We are thrilled that you saved time by using our shopping service and we can't wait to design future spaces for you.

All the best,

Alex - Team RoomLab

Valorada con 5 estrellas sobre 5

Beautiful interior's made easy!

Great service for those short of time, make getting your interior super easy and finished to a high standard. Brilliant designs brought to life, won't hesitate to use them again for my next room project!

23 de mayo de 2019
Opinión espontánea
Logotipo de RoomLab

Respuesta de RoomLab

Hi Mona,

Thanks for your amazing five star review. We loved your final design and can't wait to design spaces for you again in the future.

All the best,

Alex - Team RoomLab

Valorada con 4 estrellas sobre 5

Professional attitude and approach

We worked together on a project for a new interior with RoomLab specifying our lights for the project. The communication with Alex and his team has been very clear, professional and fast.

Unfortunately the presentation did not result in our lights being used for the project so cannot give any more feedback and is why I cannot give 5 stars but first impressions are very good.

3 de mayo de 2019
Opinión espontánea
Logotipo de RoomLab

Respuesta de RoomLab

Hi Daniel,

Thanks for reviewing RoomLab. Your communication was brilliant throughout the ordering process and I'm confident going forward our customers will continue to love your products.

All the best,

Alex - Team RoomLab

Valorada con 5 estrellas sobre 5

Final piece of the puzzle

RoomLab helped to finish our lounge and gives us a " classy" feel. I was very happy with the mini project and the professional advice I received from the designer I worked with. She was very responsive to my concerns and ideas.

3 de mayo de 2019
Opinión espontánea
Logotipo de RoomLab

Respuesta de RoomLab

Hi Natasha,

Thanks for your fantastic five star review. The mini package can be great for those finishing touches and we are thrilled that it has delivered the style you were looking for.

All the best,

Alex - Team RoomLab

Valorada con 5 estrellas sobre 5

Superb!

I’ve just had a couple of rooms done with RoomLab. They were a treat to work with - very supportive and available throughout the process. We even made a nice saving by buying the furniture through them. Hope to be back later in the year!

28 de abril de 2019
Opinión espontánea
Logotipo de RoomLab

Respuesta de RoomLab

Hi Jonathan,

Thanks for your fantastic five star review. Glad to hear you made some big savings and we look forward to welcoming you back for your next project.

All the best,

Alex - Team RoomLab

Valorada con 4 estrellas sobre 5

Very pleased with the RoomLab service

We wanted to refresh our hall and staircase giving it more of a wow factor. Although only a redecoration, we weren’t confident to choose paint and wallpaper that would give the space a more dramatic look yet blend in well with our current furnishings and suit the room. RoomLab’s model of providing support was exactly what we needed. Alex matched us with Melody who was an excellent resource to provide ideas and be a sounding board as we worked through different looks and any concerns. It was very easy to communicate through the website and Melody was very responsive.
We would definitely use and recommend RoomLab again for similar projects. It’s an excellent resource for people like us who need that added support and advice of a professional without requiring a full interior design service.

19 de abril de 2019
Opinión espontánea
Logotipo de RoomLab

Respuesta de RoomLab

Hi Pamela,

Thank you for reviewing your experience with RoomLab. We're so glad to hear that Melody could assist you with your hallway, we often know how tricky the finishing touches can be with this type of space.

All the best,

Alex - Team RoomLab

Valorada con 5 estrellas sobre 5

Upgrading our living room

We used RoomLab to upgrade our living room and received very good service. Right from our first chat with Alex, all the staff were very responsive and extremely professional. Our designer (Peggi) was engaging, visualised easily what we wanted (a family room but that also looked "grown up"), and extremely quick with turnarounds. Using RoomLab also encouraged my husband and me to really look at what we wanted, spend some time browsing Pinterest, and made us have conversations about our living room - something we routinely ignored in the larger everyday-ness of life. We had a lot of family upheaval in the time RoomLab were working with us, but they were extremely patient with our constant delays in getting back to them, and accommodated our personal challenges very professionally. We would highly recommend them!

16 de abril de 2019
Opinión espontánea
Logotipo de RoomLab

Respuesta de RoomLab

Hi Kritika,

Thanks so much for your amazing 5 star review - we have since shared your feedback with Peggi. We think your design looks fantastic and we're glad that we could create a design that you love.

All the best,

Alex - Team RoomLab

Valorada con 5 estrellas sobre 5

We used the Room Lab team for one of…

We used the Room Lab team for one of our businesses. Fantastic service and design from beginning to end.
For me, I think one of the hardest things to do is to let go of control and trust someone else to put something together. It is also essential to give the designer the most precise picture you have including colours, inspirations and be brave. Also, remember people, designers are not mind readers (erm apart from my wife!),
Found this out the hard way when we built our web site. You get out what you put in. Inspirational design, fast and unique.. Thank you

25 de febrero de 2019
Opinión espontánea
Logotipo de RoomLab

Respuesta de RoomLab

Hi Ian,

Thanks for your brilliant 5 star review. We're glad you had a great experience all round and are looking forward to designing another space for you again in the future.

All the best,

Alex - Team RoomLab

Valorada con 5 estrellas sobre 5

Understood my style better than I did!

This is a fabulous service for helping you plan the redesign of a room. My designer (Melody) was able to translate my requirements into a style board better than I could have imagined. She came up with multiple options to help me visualise the style and layout I wanted. She was very responsive. I would also highly rate Alex as customer service lead - very responsive to my previous concerns and a highly personalised service

24 de febrero de 2019
Opinión espontánea
Logotipo de RoomLab

Respuesta de RoomLab

Hi Becky,

I’m delighted you had a great all round experience.

We're so happy that Melody and I both exceeded your expectations. We aim to make our service as personal as you can get. Your dining room looks amazing!

All the best,

Alex - Team RoomLab

Valorada con 5 estrellas sobre 5

Great service and great team

Great service and great team. Highly recommend.

22 de febrero de 2019
Opinión espontánea
Logotipo de RoomLab

Respuesta de RoomLab

Hi John,

Thanks for your amazing 5 star review. We think Melody did an amazing job with your living area and master bedroom and I will be sure to pass this back to her. We really appreciate the recommendation.

All the best,

Alex - Team RoomLab

Valorada con 5 estrellas sobre 5

I had exactly the help I wanted from the Roomlab team…

I had exactly the help I wanted from the designer, Melody, in pulling together a bedroom design using existing furniture and decor. She understood my brief and worked well with my preferences and budget. I will use them again.
You have to be prepared to execute the ideas back at home but Roomlab were very helpful in placing orders and arranging deliveries .
I used the mini- package so it was certainly a very economical way of using interior designers so I would recommend the process to anyone who is happy to work preparing an initial brief and using websites and the phone as with these prices a site visit is not feasible .

15 de febrero de 2019
Opinión espontánea
Logotipo de RoomLab

Respuesta de RoomLab

Hi Rebecca,

We're delighted that your overall experience with RoomLab is such a great one. We love your design you created with Melody and believe it really compliments your current furniture already in your bedroom. I will be sure to pass your comments on. We're glad to hear that you'll be back, we are looking forward to it already!

All the best,

Alex - Team RoomLab

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más