Bit of a let down
We contacted Royale Boiler services when our boiler needed servicing, and in lockout and showing fault codes.
Good communication from the start and a swift response getting an engineer to us.
We were told we needed a few parts, PRV, expansion vessel etc,but perhaps more cost effective to have new boiler.
We settled our diagnostic and servicing bill and was told to wait for there office to contact us regarding a quote for parts/ or new boiler, but nobody ever called us back.
We decided to use another company as we couldn’t wait any longer without hot water , they accurately diagnosed a new PCB, but told us that NO service had been carried out as no new seals, cleaning or service date sticker were evident.
Whilst initial impressions were very good, unfortunately we won’t be using them again and won’t recommend to our family or friends.








