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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Ordered 3 t-shirts for a group of us running to collect at the event. Visited the Runthrough stand at the half marathon but, despite me showing them the order confirmation on my phone, they were una... Ver más

Valorada con 5 estrellas sobre 5

RunThrough kit is sooooooo good. Especially their shorts. The perfect elasticity of the inner shorts, good pockets and sturdy material. Winners 💪🏼

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Ordered the reflective scrunchie and I love it! Been looking for one for ages but others are too expensive. This is cheaper and still great quality!

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Love these guys. Their kit is amazing, they are super positive helpful and every order comes with a lovely personal note which leaves you with a little warm feeling inside. Cant wait to buy more... Ver más

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Información sobre la empresa

  1. Tienda de vestimenta deportiva
  2. Tienda de artículos para correr

Escrito por la empresa

RunThrough Kit is the UK's newest running clothes brand. The UK's largest running community is now your one stop shop for running kit.


Información de contacto

3,4

Medio

TrustScore: 3.5 sobre 5

56 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 77% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

The best running shorts out there

The best running shorts out there! As an experienced athlete I have tried and tested so many but these are my favourite! So comfy, great sizing and perfect colours!

9 de octubre de 2022
Opinión espontánea
Logotipo de RunThrough Kit

Respuesta de RunThrough Kit

We are so pleased to hear you are a fan of our running shorts Holly! Thank you for taking the time to leave us a review :)

Valorada con 1 estrellas sobre 5

Terrible experience

Terrible experience. Ordered several weeks ago. No communication, no explanation for delay, no response to emails or social media messages. No refund available. There is no telephone contact number either which doesn’t install much confidence. Don’t trust them and I’ll never encourage anyone to buy from them.

24 de noviembre de 2022
Opinión espontánea
Logotipo de RunThrough Kit

Respuesta de RunThrough Kit

Hi Hannah, we are very sorry to hear of your experience and can only apologies for the delays with your order and communications. We have since changed our communications and emails and messages are being responded to as quickly as possible. I also hope that you have now received your items but please do send us another email on info@runthroughkit.com if there are any further issues and we would be more than happy to help!

Valorada con 5 estrellas sobre 5

Absolutely loving my new RunThrough…

Absolutely loving my new RunThrough hoody! Perfect to wear before & after a run! Sizing on the clothing is spot on.
Easy to use website, delivery is fairly quick.

25 de noviembre de 2022
Opinión espontánea
Logotipo de RunThrough Kit

Respuesta de RunThrough Kit

Thank you for taking the time to leave us a review - we are pleased you are a fan of your new kit and that the sizing has been spot on for you!

Valorada con 5 estrellas sobre 5

Great personalised kit

We have used RT kit for our staff kit as well as our teams running kit. RT have been very helpful will organising this for us and personalising it to our needs when possible. Big thanks to the RT team

1 de agosto de 2022
Opinión espontánea
Logotipo de RunThrough Kit

Respuesta de RunThrough Kit

It is great to hear that you are pleased with your personalised Kit and appreciate you taking the time to leave us a review! Thanks :)

Valorada con 5 estrellas sobre 5

Would highly recommend

The runthrough kit is so stylish and comfortable. I love running in the shorts and tops and have just ordered the padded jacket which is so cosy and warm. Orders arrived quickly. Would highly recommend.

10 de noviembre de 2022
Opinión espontánea
Logotipo de RunThrough Kit

Respuesta de RunThrough Kit

Thank you for the kind review! We are so pleased to hear you are a fan of your kit Gemma :)

Valorada con 5 estrellas sobre 5

Fantastic glow in the dark gilet.

My order arrived promptly and was neatly packaged. The reflective gilet is great! It has useful pockets and, although it just looks grey, it has an excellent glow in the dark making me much more visible on those twilight outings. I have even found a use for the zip up bag it arrived in!

12 de febrero de 2022
Opinión espontánea
Logotipo de RunThrough Kit

Respuesta de RunThrough Kit

Thank you for taking the time to leave us a review Karen - we are happy to hear you are pleased with your new kit and that it arrived in good time! Enjoy :)

Valorada con 5 estrellas sobre 5

Top purchase!

I recently attended an event in Cheshire, it was raining and I’d forgotten my jacket. I purchased a reflective jacket. Wow, kept me warm and dry. Brilliant for night runs too. The kit lady was so helpful and allowed me to try on! I’ll be returning to buy a long sleeve top at the next Tatton race. Thank you RunThrough

5 de noviembre de 2022
Opinión espontánea
Logotipo de RunThrough Kit

Respuesta de RunThrough Kit

It's great to hear you were able to purchase something at the event and it worked a dream! We appreciate you taking the time to leave a review and will be sure to pass your thanks onto the kit stall manager Karen too :)

Valorada con 1 estrellas sobre 5

1 month and still awaiting delivery

I placed an order for some items on 8th August for my partners birthday (which was on 27th August) The website says that items are dispatched on the same day.
items had not arrived by August 27th, so i followed this up with an email (to the email address given on the website) to find out where the order is - I never received a response.
I messaged Runthroughkit via social media and they replied to tell me that the item was dispatched on 31st August. I have checked the online tracking and as yet (6th September) the item has yet to reach the courier company.
Not too sure if i will ever receive the item i paid for and paid for delivery for.

6 de septiembre de 2022
Opinión espontánea
Logotipo de RunThrough Kit

Respuesta de RunThrough Kit

Hi Jamie, we are so sorry for the delay to your order and can only apologise for the disappointment this caused. Having followed up with our team it seems you have now received the order and we hope that your partner was pleased with her new kit.

Valorada con 1 estrellas sobre 5

I was sent a fairly average quality…

I was sent a fairly average quality t-shirt that came free after running in a 10km event. Now I receive lots of unsolicited emails with no "unsubscribe" option or link.
AVOID THIS BUSINESS

26 de febrero de 2022
Opinión espontánea
Logotipo de RunThrough Kit

Respuesta de RunThrough Kit

Hi Mike, I am very sorry to hear of your disappointment. There should be an unsubscribe button at the bottom of every email you receive. Once you confirm your email and unsubscribe you should not receive any further emails.

We are very sorry for any inconvenience and unwanted emails. I have asked our team to look into this for you and get it sorted right away, if you could please contact info@runthroughkit.com and confirm your email address so we can unsubscribe you from our end.

Take care, Lucy

Valorada con 1 estrellas sobre 5

No proper event shirts any more

I don't like the fact that they have taken over all these events, and now none of them have proper tshirts. Paying extra for a tiny logo is not great, and it replaces just getting a massive big pretty celebration tshirt. Poor.

2 de enero de 2022
Opinión espontánea
Logotipo de RunThrough Kit

Respuesta de RunThrough Kit

Hi Chris, we are sorry to hear of your disappointment. Following various feedback from runners and looking at the sustainability of their event T-shirt RunThrough events opted to go down the route of offering runners the choice of adding a high quality t-shirt to their race entry instead of claiming the far cheaper free t-shirts that were contributing to high wastage, previously given.

The t-shirts now offered have an RRP of £22 and are offered to runners for £12 with the event logo printed on the chest.

We value your thoughts on this and if you have any ideas on how we could improve this please do let us know. We are contactable on info@runthroughkit.com :)

Valorada con 1 estrellas sobre 5

Item Not as Ordered

I ordered a T-shirt from the runthroughkit site and added on an additional events badge for the event I was taking part in. The T-shirt came the day after the event without the additional event badge that I had paid £6 for. I have since emailed the contact email stated for runthroughkit twice in regards to how I get my money back. I have twice been ignore and left with no number to call or know where I stand with this. Terrible customer service.

10 de noviembre de 2021
Opinión espontánea
Logotipo de RunThrough Kit

Respuesta de RunThrough Kit

Hi Rob, we are very sorry to hear of your disappointment with the top and for any delay in this arriving. I believe our team have since responded to your email but if you have any further questions or issues we can help with please do reach out via info@runthroughkit.com and we'd be happy to help!

Valorada con 5 estrellas sobre 5

Love these guys

Love these guys. Their kit is amazing, they are super positive helpful and every order comes with a lovely personal note which leaves you with a little warm feeling inside.

Cant wait to buy more stuff!

100% recommend their gear and also their running events too.

19 de agosto de 2021
Opinión espontánea
Logotipo de RunThrough Kit

Respuesta de RunThrough Kit

Your review means a lot and goes a long way so thank you for taking the time to leave one for us James! Thank you for your recommendation and we hope you continue to wear RunThrough Kit for years to come :)

Valorada con 5 estrellas sobre 5

My New Favourite Kit!

My favourite kit to run in. Comfortable, stylish and affordable… Super quick delivery and excellent customer service. If I could give 6*’s, I would!

3 de agosto de 2021
Opinión espontánea
Logotipo de RunThrough Kit

Respuesta de RunThrough Kit

Thank you for taking the time to leave such a nice review Danny - we are very happy that you are a fan of the kit and are pleased with the service you have received. Enjoy your kit :)

Valorada con 5 estrellas sobre 5

Great ladies running shorts

I ordered the ladies running shorts and I love them
So comfortable, love the wide waist band and the fabric is so soft.
I mainly bought them because of the pocket for my phone and this was perfect.
Such good value for money 
They arrived quickly and we're well packaged.
I will be ordering more running kit when I need it
Thank you

19 de junio de 2021
Opinión espontánea
Logotipo de RunThrough Kit

Respuesta de RunThrough Kit

Thank you for the review Jane, we are very happy to hear that the shorts are a great fit and you find them comfortable - nothing worse than uncomfy or illfitting shorts! Enjoy :)

Valorada con 5 estrellas sobre 5

Top quality running clothes

Hi
Ive now purchased 6 tops and a pair of socks on over the last 3 months , everytime the items have arrived in good time and in excellent condition . They are superb quality all fitting as described so well done 👏 and i will not hesitate to re-order or recommend to others , many thanks , Russ

25 de abril de 2021
Opinión espontánea
Logotipo de RunThrough Kit

Respuesta de RunThrough Kit

What a selection! We are pleased you are a fan and fine the quality and fit to be spot on Russ. We hope you continue to enjoy your kit and thank you for leaving us a review :)

Valorada con 5 estrellas sobre 5

Comfortable and fashionable running gear

Love the RTK range that I've bought to date; this includes three long sleeve tops, two pairs of their mens running shorts (no shortages of pockets which I love!) and a few pairs of ankle-high socks. All comfortable and a great variety of colours to choose from.
Great customer service too; I had to exchange one item for another size and it was all done quickly and with understanding. Keep up the good work guys :-)

19 de febrero de 2021
Opinión espontánea
Logotipo de RunThrough Kit

Respuesta de RunThrough Kit

Thank you for taking the time to leave us a review Michael! It is good to hear that you are happy with your new kit and have quite the selection in your wardrobe now :)

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