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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I bought a triple diamond ring for my wife as a 11th anniversary gift during lockdown the service was excellent and she loves the ring, certainly no disappointments. Everyone comments on how much it... Ver más

Valorada con 5 estrellas sobre 5

Purchased an engagement ring for my partner Alison from Sacet Birmingham back in November. Jessica talked me through all of the options and was really helpful and patient with my many questions. Happy... Ver más

Valorada con 5 estrellas sobre 5

I recently bought a stunning engagement ring for my now fiancee and couldn't of had a better experience with Sacet. Thomas in the Liverpool branch was so helpful and patient in helping me design the p... Ver más

Valorada con 5 estrellas sobre 5

Would recommend with the highest regard. Customer service was second to none. James was fantastic throughout the entire process and we really felt he went above and beyond. Not only is their jewellery... Ver más

Información sobre la empresa

  1. Joyería

Escrito por la empresa

Partenaire joaillier, Sacet a vu le jour pour accompagner chacun d’entre vous à exprimer vos sentiments et vos histoires dans la création de bijoux uniques et personnalisés. Une conviction humaine où le souci de l’excellence joaillière rencontre une approche résolument éthique. Suivant celle-ci, nous avons impulsé notre propre modèle : un sourcing durable et une chaîne d’approvisionnement totalement affranchie d’intermédiaires. Cette approche transparente et directe nous permet de vous proposer les prix les plus justes, tout en garantissant la valeur de chaque pièce que nous façonnons. Héritiers d'un savoir-faire centenaire, nos artisans transforment vos envies en créations d'exception. Chaque geste est précis, chaque détail compte. Dans nos ateliers, leur expertise transforme vos rêves en créations uniques.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

93 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

Great experience.

Great experience.
Very good face to face communication and after sale services.
Counselling very helpful, especially from Julie who was very kind and took time to
find what I was looking for.
Beautiful and quality jewelry.
I recommend

20 de febrero de 2026
Opinión espontánea
Valorada con 4 estrellas sobre 5

Overall the experience was good

Overall the experience was good. My wife is very happy with the product - which is the main thing. I was a little disappointed that the product turned up a week later than expected as it was for my wife’s birthday. I should add that I wasn’t aware of the lead time for the product until after I had ordered it. The expected delivery came through with the confirmation. Had I have known this prior to ordering I would have known it was going to be tight. I had also tried to expedite the order to get delivery in time, despite a positive email suggesting a course of action that might help, I was told someone would come back to me with an answer, they never did. Ultimately the experience was good but I would suggest you order in plenty of time!

1 de junio de 2024
Logotipo de Sacet

Respuesta de Sacet

Dear Customer,

Thank you for taking the time to review your experience. We appreciate your comments.

We are pleased to hear you are satisfied with your order and service.

Please do get in contact if there is anything else we can help you with in the future regarding your previous order or if there is anything else we can assist you with. We value our returning customers.

Kind Regards,
Sacet Customer Service

Valorada con 1 estrellas sobre 5

Inaccurate delivery expectations

Delivery date has been and gone, with no updated delivery date. Communication average. Would be hesitant to use Sacet again.

25 de febrero de 2024
Logotipo de Sacet

Respuesta de Sacet

Dear Customer,

Thank you for taking the time to review your experience.

I have looked into your order and can see this was dispatched from our operational department today with a designated due date of tomorrow. When your item is dispatched you will receive an email with your tracking information. We do apologise that this was a few working days over your originally quoted timeframe. However we are pleased your order has now been dispatched.

Please do get in contact if there is anything else we can help you with in the future regarding your previous order or if there is anything else we can assist you with. We value our returning customers.

Kind Regards,
Sacet Customer Service

Valorada con 5 estrellas sobre 5

Very Happy

Really happy with service and product.

20 de febrero de 2024
Logotipo de Sacet

Respuesta de Sacet

Dear Customer,

Thank you for taking the time to review your experience. We appreciate your comments.

We are pleased to hear you are satisfied with your order and service.

Please do get in contact if there is anything else we can help you with in the future regarding your previous order or if there is anything else we can assist you with. We value our returning customers.

Kind Regards,
Sacet Customer Service

Valorada con 5 estrellas sobre 5

I have purchased several items

I have purchased several items, from Sacet, and also recommended others to as well, our shared experience is excellent! service and quality are great, definitely stands out these days.

22 de noviembre de 2023
Logotipo de Sacet

Respuesta de Sacet

Dear Customer,

Thank you for taking the time to review your experience. We appreciate your comments.

We are pleased to hear you are satisfied with your order and service.

Please do get in contact if there is anything else we can help you with in the future regarding your previous order or if there is anything else we can assist you with. We value our returning customers.

Kind Regards,
Sacet Customer Service

Valorada con 5 estrellas sobre 5

Very happy with our purchase .

Very happy with our purchase .. many thanks.

18 de octubre de 2023
Logotipo de Sacet

Respuesta de Sacet

Dear Customer,

Thank you for taking the time to review your experience. We appreciate your comments.

We are pleased to hear you are satisfied with your order and service.

Please do get in contact if there is anything else we can help you with in the future regarding your previous order or if there is anything else we can assist you with. We value our returning customers.

Kind Regards,
Sacet Customer Service

Valorada con 5 estrellas sobre 5

The perfect ring for the perfect woman

The choice of settings and stones the easy clear transaction and the quality all made it a simple easy transaction , and she said Yes ! And truly loves the ring and just a wedding to plan for now

3 de septiembre de 2023
Logotipo de Sacet

Respuesta de Sacet

Dear Customer,

Thank you for taking the time to review your experience. We appreciate your comments.

We are pleased to hear you are satisfied with your order and service.

Please do get in contact if there is anything else we can help you with in the future regarding your previous order or if there is anything else we can assist you with such as your wedding bands. We value our returning customers.

Kind Regards,
Sacet Customer Service

Valorada con 5 estrellas sobre 5

I have bought 4 rings from you

I have bought 4 rings from you, had them sent to Australia and 2 sent to Hampshire when I’ve been over on holiday, always amazing craftsmanship and always made and delivered before estimated time, Best of all my wife just dazzles in your craftsmanship

19 de diciembre de 2022
Valorada con 5 estrellas sobre 5

Wonderful service, would 100% recommend.

We booked an online appointment to visit the Birmingham store, we received prompt confirmation and really helpful information. On arrival we were welcomed by Madelene who instantly made us feel relaxed as it had been a bit of a stressful journey. We spent so much time going over styles, diamond types, lab grown diamond information and throughout Madelene was so helpful, kind and patient. I didn’t think I would be able to choose but with her help we found the perfect engagement ring. We ordered and once it was ready we were sent lovely photos and videos. On collection we saw another lady who was really helpful and the ring is everything I could have asked for! Thank you so much to everyone at the store with a special mention for Madelene! Will definitely be back for our wedding bands :)

23 de abril de 2022
Valorada con 5 estrellas sobre 5

Beautiful engagement ring and so pleased

Beautiful engagement ring and I am so pleased with the design and amazing look of it. I surprised my girlfriend with it to propose and she is so totally pleased. The ring is exactly as she would have chosen herself and she can’t stop looking at it and admiring it. It’s design and dazzling sparkle is so eye catching, it has drawn a lot of attention when we are out and so many wonderful comments about the ring and congratulations on our engagement. Thank you Sacet for wonderful service and such a wonderful product.

8 de agosto de 2022
Valorada con 5 estrellas sobre 5

Had a video appointment with the Hatton…

Had a video appointment with the Hatton Garden store as I was on the hunt for a new pair of diamond earrings for my 30th birthday. I ended up buying the Etsu shape and I’ve had nothing but compliments! Amazing delivery and service! Well done Sacet and thank you for making my 30th birthday sparkle!

16 de junio de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

excellent service and good…

excellent service and good communications on a very tight schedule just before xmas: the ring had to go back to be hallmarked and this was done very quickly without any problems. I was buying a new engagement ring for my wife of 50 years and she was thrilled and if we last another 5 I will certainly get another

7 de febrero de 2022
Valorada con 5 estrellas sobre 5

Pretty good service

Pretty good service. They took back a ring for resizing and everything was perfect. My go to jewellery store

7 de febrero de 2022

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