Safe Opiniones 13.078

The specification of the product was what attracted me to purchase.
Was not disappointed when the product arrived, in fact it exceeded my expectation. Great quality
Would recommend.
Arrived on time.

Very happy with the quality of the safe and install.

Offered best price for KeySafe - easy to order, quick delivery, top notch quality with detailed fitting instructions - installed and working within a couple of hours (including reading the instruction carefully).
Used for carers and their feedback is very simple and easy to use - what's not to like?

My purchase was easy and the price was very competitive . Delivery was very quick and was well packaged. 5 star.

Suberb service, 😍 Very happy, prompt delivery.

Splendid service!!!
Supportive!!!
Competitive prices
Very advisable

Great price and brilliant next day delivery!

Solid construction, quality looking item, well packaged. Very good prompt delivery.

We aksed for a non standard lock to be manufactured which Safe achieved with a turnover of a week. Impressed frankly

The product is excellent and the delivery flawless.

Delivered exactly what we wanted the next day after placing our good.
Quality product and service.

Ordering was easy and straightforward. Install was done in literally 30 minutes. 100% happy.

Had to replace an outside siren to my old alarm system, did not think I would be able to source one after so long, but you had them in stock. Pleasantly surprised. Fitted and works fine. Thank you.

Installed efficiently and tidied afterwards.

Ordered a 3-star key. Input the code and paid a reasonable price and it arrived next day. What's not to like?

Made an order and stock wasn't available when it went through as frustrating as it was the team went above and beyond to ensure I received a similar product that I was happy with and kept the original delivery date requested. Good clear communication. Despite a stock hiccup I can't complain with the service received

I had a safe and shelf delivered which seemed like it had already been sent out to a customer, it’s was lacking the included 9V battery and had cosmetic damage to the rear and to hinges. I contacted the customer services who offered money if I kept the safe with the damage. I thought this was fair so I ordered a 9v battery at my own expense. However when this arrived and I could open the safe the shelf they had sent me would not go into the safe despite it being a selectable option upon purchase.
Back to customer services who now tell me that no shelf can go into that specific safe and their details on the website were wrong. I have to send the safe back and pick an alternative but to do that I have to phone the sales team, I’ll need to organise a day to get the old safe picked up and a new one delivered.
So in between busy periods as a doctor and now 10 days down the line (when for my insurance renewal on the 19th April, my insurance company has mandated a properly installed safe- so I’m currently not technically covered) I call to find alternatives. At this point I don’t feel like I’ve not had the best experience and I asked for a discount. I was offered an additional 5.9% above the discount they are offering site wide. When I requested they matched the price I paid for my original safe (£249.66 ex vat) they said no because the “margin is not that high.” Currently the safe is £280.25 ex vat using the code on their website so I was asking for a £30.59 discount ex vat for the bother, disruption and purchase of a now superfluous battery that should have been included anyway. I would also need to pay for the new safe before they would deliver and I’d only get my refund when the other safe was back with them, all the time I’m not insured on my high value items.

They get two stars over 1 because an offer was made for a reduction and the sales agent was nice but after a customer experience like this- to be told about margins is a bit galling.

A no cost swap, with collection and drop off on the same date isn’t too much to ask

Bike lock was delivered quickly and effectively.