Waited over 2 months for delivery with no contact unless I contacted them for an update. 4 of the boards I needed were chipped as they opened and sent me half of a pack so were loose during transporta... Ver más
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Consulta las opiniones de los clientes
We've used them since 2017, and again in 2021 & 2024 and done all the downstairs laminate with them without a hitch. Good price and packages arrive safety, and the one hitch we had was fixed super qui... Ver más
Great company. Called me to confirm when my flooring would be delivered. It arrived 2 days later.
Finally found someone who delivers to the highlands and island for a reasonable price! Floor came quickly and unloaded with easy access. Delivery driver was really friendly! Will be recommending to... Ver más
Información sobre la empresa
- Proveedor de suelos de madera y laminados
- también en la categoría
- Tienda de pisos
- Tienda para la reforma del hogar
Escrito por la empresa
We are one of the largest discount flooring retailers in the UK. Laminate Flooring, Engineered Flooring, Solid Wood Flooring, Vinyl. We are also one of the UK's leading retailers in 3D wall panels.
Información de contacto
Reino Unido
- www.saleflooringdirect.co.uk
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
No ha contestado las opiniones negativas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Flooring has turned up badly damaged…
Flooring has turned up badly damaged charging 50% on to of cost for delivery least you could have done is make sure it was packed sufficiently

Respuesta de Sale Flooring Direct

Respuesta de Sale Flooring Direct
delivery damage rate is far too high, product quality standard not good enough
hi all, purchase carefully from these people.
products are poor to mediocre in quality.
Delivered items are more often than not damaged. out of 4 separate orders 3 arrive damaged, whilst the companies replaced 2 orders the third damaged delivery order complaints has remained ignored. I completed the job with the damaged parts and clever carpentry.
In summarise if you want cheap flooring for a rental property and you can are able to collect, then go for it, else try another supplied and pay a tad more.

Respuesta de Sale Flooring Direct
Stay away from this company
Stay away from this company! Their customer service is subpar. While most panels on their website clearly indicate that the price is per square meter, their promotional prices deliberately mislead customers by suggesting that it's the price per pack. They send a reduced amount of goods claiming that the ordered items were in square meters. Compared to other stores, their promotional prices end up being much more expensive, but that seems to be their strategy to deceive and profit off customers. Instead of receiving the ordered 13 packs, I received 13 square meters, which is equivalent to only 7.5 packs. After speaking with customer service, I was informed that I could return the goods at my own expense or pay extra to receive the remaining amount I had already paid for. They send goods in opened packaging, yet they refuse to accept returns for opened items.

Respuesta de Sale Flooring Direct
Worse company wasn't on time pay for…
Worse company wasn't on time pay for next day didn't get next day and its not per a pack its for 1m and its a rip off I regret coming here go the a company that does it per a pack of ten it feels like a big con

Respuesta de Sale Flooring Direct
Negative Review of Misleading Pricing…
Negative Review of Misleading Pricing and Unfair Shipping Practices
I am writing to express my extreme dissatisfaction with my recent experience at your store. The misleading pricing information provided on your website and the unfair shipping practices have left me thoroughly disappointed.
Initially, I was drawn to your store by the advertised prices per piece for certain products. However, upon making a purchase, I was shocked to find out that the actual pricing was based on square meters, resulting in a significant difference in cost. This misleading pricing strategy is deceptive and unfair to customers like myself who expect transparency and honesty in pricing.
Furthermore, the shipping practices employed by your store only added to my frustration. Not only was I required to pay for shipping twice due to separate orders, but I was also informed that the shipping costs were non-refundable, despite the error being on your end. This is unacceptable and reflects poorly on your commitment to customer satisfaction.
Overall, my experience with your store has been extremely disappointing, and I will not be recommending it to others. I urge you to rectify these issues immediately to avoid further customer dissatisfaction and damage to your reputation.

Respuesta de Sale Flooring Direct
Flooring
Excellent service from start to finish. Flooring arrived on the day specified. I can’t fault the service or the quality of the flooring supplied.

Respuesta de Sale Flooring Direct
The whole experience was great
The whole experience was great from start to finish, inputting measurements to payment and receiving the flooring was spot on I even had a few boards left over. I will definitely recommend and be using again myself

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Excellent service from order to…
Excellent service from order to delivery thank you

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Arrived earlier than expected which was…
Arrived earlier than expected which was goid

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I've ordered twice with this company
I've ordered twice with this company.
When I ordered too much flooring I sent an email asking to rectify the order and they swiftly changed it to the correct. I love my flooring. Thanks Sale Flooring Direct!

Respuesta de Sale Flooring Direct
Why is trust pilot asking me
Not unfair to comment yet. An estimate on delivery would be nice.
Product again I don't know.
To be honest I don't know why I got this email as I was trying to buy something.
Is there something I don't know and should cancel?

Respuesta de Sale Flooring Direct
The flooring was advertised as tongue…
The flooring was advertised as tongue and groove but infact it was click in flooring which is much more difficult for me to fir so now I have to pay someone to fit it.

Respuesta de Sale Flooring Direct
The worst if I could put 0 I would
The worst if I could put 0 I would, delivery driver left my product in the alley way on trolley without bringing them in my house,I am a pregnant women ,who out my way to get my neighbour to assist me as my husband was at work,to top it off some of the floorboards came without boxes which can be lead to them getting scratched and unusable.very disappointed.

Respuesta de Sale Flooring Direct
Excellent. Been using Sale flooring direct for the…
Been using Sale flooring direct for the last 6/7 years. Wouldn't go anywhere else . Good range of flooring, fair prices and have never been kept waiting for a delivery . Excellent.

Respuesta de Sale Flooring Direct
So so pleased with my new flooring
So so pleased with my new flooring, ordering was easy, delivery was quick and the flooring is beautiful

Respuesta de Sale Flooring Direct
Quick and lovely.
Flooring was delivered quickly and the laminate was exactly what we wanted for a really good price.
Only issue being how difficult the company are to get hold of as their number, when dialled, states that “you have dialled an incorrect number”.

Respuesta de Sale Flooring Direct
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