Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We’ve had a really positive experience with SalonSpy so far. Adam has been incredibly helpful and knowledgeable, and has made the whole process really straightforward. One of the things we’ve... Ver más

Valorada con 5 estrellas sobre 5

Salon Spy has helped us to grow as a business The feedback from customers is essential for development and improvement. Unlike google who let unsolicited review from unverified sources you know t... Ver más

Valorada con 5 estrellas sobre 5

Lovely salon to visit where I always get a great haircut from Filip master of the scissors.My hair always stays in shape until the next cut and still keeps it's shape and looks so good if I want to g... Ver más

Valorada con 5 estrellas sobre 5

Just been to Roland John in Warminster with my husband. This was a fantastic experience. We were isolated in a small, spotless room so we felt safe to enjoy complementary coffee. Amy, our hairdresser... Ver más

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  1. Sitio de opiniones online

Escrito por la empresa

salonspy is a verified review platform for hair & beauty salons / spa's. Seamless integrations with most leading salon software systems, provides an automated review capture system.


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4,8

Excelente

TrustScore: 5 sobre 5

64 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

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4,8

Todas las opiniones

(64)

6 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

A really positive experience…

We’ve had a really positive experience with SalonSpy so far. Adam has been incredibly helpful and knowledgeable, and has made the whole process really straightforward.

One of the things we’ve found most useful is being able to dive deeper into our reviews and get a better understanding of client feedback. We also really like that we can set our own KPI question, so the feedback is more relevant to our salon and what we want to measure.

We were initially a little worried that using SalonSpy might mean we received fewer Google reviews, but it has actually encouraged clients to refresh their older Google reviews too, which has been a real bonus.

Overall, we’ve found SalonSpy really useful and Adam has been great to work with.

1 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Brilliant experience

Brilliant experience. Simple but cleaver concept. Adam was friendly and supportive. Im really happy and excited going forward. Thank you, Emma.

23 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Today I had my colour done at the Ayr…

Today I had my colour done at the Ayr campus, and I love the colour. I especially like the fact that the teachers are there to teach the students and give them tuition all the way, which made me feel more confident and heard, as mostly all salons have hairdressers renting chairs, with no accountability to the head stylist.
Also, the prices are very low and affordable.
I highly recommend.

29 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

There is so much to salon spy

There is so much to salon spy. Boosts income through new client recruitment, it helps you understand what’s going well and not so well and engages the team. It’s excellent. 👍

22 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Had a fabulous haicut

Had a fabulous haircut by sinead at 1302 hair salon lindsayfiels east Kilbride knew exactly what I needed would definitely recommend hair salon and stylist

23 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

An Outstanding Company

An Outstanding Company - they go above and beyond to make sure everything is perfect and listen to all feedback. The reviews on our site are already converting customers. If you haven't got this prodect then you should have.

5 de diciembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

the best investment in our team + future guests

We're blown away. With salonspy we've just switched on this amazing resource for our salon group.

The positive feedback from our guests gives our team the biggest boost and spreads the word on their character and skill to future guests. These verified reviews are filled with heart felt words and insights that say more about our team than any bio ever could.

And the private feedback? It's essential to for us to iron out any glitches to ensure we continue to grow and evolve as a team delivering the very best.

Thank you salonspy.

4 de diciembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

They only publish good reviews

They only publish good reviews.

And pre-empting the response given to others: The website doesn't say you need to register and I didn't get any follow up emails in my inbox or junk folder asking me to register. In fact the email address isn't even a mandatory field, so this excuse doesn't even make sense.

14 de agosto de 2024
Opinión espontánea
Logotipo de salonspy.com

Respuesta de salonspy.com

Hi, That's incorrect, we are always happy to publish any review as long as it doesn't contain swear words or what we would class as a 'personal attack' on a team member. Mental health awareness is super important to us, so we're conscious of what we publish about team members. Rest assured though, any constructive feedback will always be published. Regarding registration, we do offer registration at the end of the review process. As our reviews are verified, it's not enforced. Best wishes, Adam

Valorada con 5 estrellas sobre 5

Great system

The Salon Spy system has been a fantastic tool to allow gaining reviews easier and professionally while enabling us to give feedback for us to pass on to our staff. Nice and simple to use for us and clients leaving reviews, saves so much time.

26 de marzo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

A great company to work with that helps…

A great company to work with that helps built trust in my salon!
They make it really easy for clients to review their experience and help to build a repuation that is important when trying to keep clients and seek new ones. They are helpful, easy to use and cost effective.

26 de febrero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Genuine Reviews for the salon and the customer

To know that each review is written by a genuine individual who has had a personal experience with the business is revolutionary. It means that we can analyse and improve our service levels based on real, verified information and in turn our customers can make well informed judgements when choosing their salons. Great work Salon Spy

26 de febrero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Salon Spy has helped us to grow as a…

Salon Spy has helped us to grow as a business

The feedback from customers is essential for development and improvement. Unlike google who let unsolicited review from unverified sources you know that the feedback is genuine and from real clients.
It also excites staff and gives them a feel good factor from a great review.
10/10

26 de febrero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great company

Great company! Great staff and the whole platform is brilliant, we find it really helpful to give clients a dedicated place to leave a review that others can see, great team engagement too with the Team and Salon awards and emails. Overall, we would highly recommend Salonspy!

26 de febrero de 2024
Opinión espontánea

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

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