Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

These sauces etc, are brilliant. Tasty, natural, no nasties. As someone who has issues with additives these take the trophy. Bought a box for my son and wife, they were amazed. So, I am always orderin... Ver más

Valorada con 5 estrellas sobre 5

Every order I've placed has been fantastic. all of the sauces are delicious and full of flavour. can look pricey but you're paying for top quality. I had one issue on delivery with one of the sau... Ver más

Valorada con 3 estrellas sobre 5

Ordered gift box for a birthday gift, it arrived damaged. Contacted customer services,they asked for photos and items damaged. Which I did and requested new cardboard gift box, so far so good...then e... Ver más

Valorada con 5 estrellas sobre 5

Loved these products for years, often buy one for a treat but decided to subscribe to a box. Easy to order, very quick to arrive - unfortunately, the wrong box was sent. I contacted customer support a... Ver más

Información sobre la empresa

  1. Proveedor de condimentos
  2. Proveedor de catering
  3. Fabricante de alimentos
  4. Productos de alimentos
  5. Fabricante de condimentos para alimentos

Escrito por la empresa

Sauce Shop© began in the home kitchen of Pam and James Digva in 2014. From hot sauce to ketchup and mayonnaise, we still produce everything here in the UK using nothing artificial with a focus on amazing flavour. Our range has won over 25 Great Taste Awards and featured on TV shows, including Food Unwrapped, Ainsley's Good Mood Food and Sunday Brunch. We hope you love Sauce Shop products as much as we do and if you ever have a question, please don't hesitate to reach out at info@sauceshop.co 🖤


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

306 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 57% de las opiniones negativas

Suele responder en menos de 24 horas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,5

Todas las opiniones

(306)

81 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Asking questions before buying…

Before ordering a Christmas present to be delivered to my son I had some questions about the packaging etc. I wanted to be sure the game wouldn't be given away before the Big Day! I received a response very quickly and when I queried something further, again a quick friendly reply. I love their sauces and want my son to be introduced as I'm sure he will love them just as much
Thank you Sauce Shop for a great product and great customer service, something sadly lacking in many busenesses today
UPDATE
I decided to get it delivered to me so I could take it with me on a visit. The website states 48 hour delivery but because it's Christmas I was advised it would take a bit longer. I emailed to say I would be leaving at the end of the week and could they progress my order. I got an immediate reply saying they would do their best and indeed they did. I received it yesterday (leaving today). What can I say? This is a company I'd buy from any day of the week - their customer service is just brilliant.
Thank You Sauce Shop

21 de noviembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

I didn't received what I ordered and I…

I didn't received what I ordered and I have emailed and tried to call but can't get anyone to sort my issue out .It was for a birthday gift and ordered the festive box and that's not what I received

The bundles are £43 The festive box I ordered was £39 so I did order the festive box because this is £39 and that's what I paid .Non of your bundles cost£39.Still no phone call it's now 26th of November .I think it's rude not to get on touch with an unhappy customer.No other products on your site are £39 only the festive box
The full flavour bundle you said I ordered was £57.00 just been reduced to £35 again not what I paid .You have now advertised bundles at £39 but when you shop them they are £30 false advertising.

21 de noviembre de 2025
Opinión espontánea
Logotipo de Sauce Shop®

Respuesta de Sauce Shop®

Hello Aileen, we're sorry to hear you’re not happy with your recent order. I have checked our system and can confirm you have purchased the Full Flavour Bundle, which is one of our all-year-round bundles that doesn’t come in gift packaging. I can see our Customer Experience team have been in touch (we’re very busy, hence the slight delay in replies), and they will be in touch once again today.

Valorada con 5 estrellas sobre 5

Sauce shop

I had a delivery which was faulty a sauce bottle had smashed ruining everything I sent a complaint in and it has been delt with perfectly they are sending a replacement box. I could not send first package back due to state of it sent them photos really good service and they were prompt in response very pleased .

21 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great customer service

Placed an order and then had a question around the shipping address. Oliver responded super promptly, assuring me all was in hand. Can’t wait to receive my order and the tasty sauces!

20 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Love this Company

Love this Company. Been ordering ever since I bought my first box last December as a Christmas present for my Husband. We've made several orders throughout the year to top up our cupboards. They have so many incredible sauces, particularly the ranch sauce and their curry sauce. The latest interaction I had was with someone called Oliver. One of our jars arrived smashed and one bottle had leaked. I reached out, Oliver arranged for replacements to be sent straight away and I have to say, whilst it was appreciated, I'm not surprised, they have always been a pleasure to deal with and order from. Highly recommend!

17 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

I love Sauce Shop sauces

I love Sauce Shop sauces, both condiments and the simmer sauces. I’ve tried all simmer sauces, they’re free from nasty ingredients and so convenient! Any breakages in transit have been resolved quickly and hassle free. Top tier all around in my opinion.

18 de noviembre de 2025
Opinión espontánea
Logotipo de Sauce Shop®

Respuesta de Sauce Shop®

Love it, thanks for this review, Deborah!

Valorada con 5 estrellas sobre 5

Excellent quality

Excellent quality, great variety of sauces, lovely packaging and super customer service! Would highly recommend.

14 de noviembre de 2025
Opinión espontánea
Logotipo de Sauce Shop®

Respuesta de Sauce Shop®

Ah thanks for the review, enjoy your order.

Valorada con 5 estrellas sobre 5

Very responsive and helpful

Needed to get some nutritional information re ingredients after putting in my order.
Very quick response with helpful information.
Looking forward to receiving my order.

11 de noviembre de 2025
Opinión espontánea
Logotipo de Sauce Shop®

Respuesta de Sauce Shop®

Thanks for this review, enjoy your sauces!

Valorada con 5 estrellas sobre 5

Great Company - Great Service

The Company's website was easy to navigate and my order was delivered very promptly. Unfortunately, on delivery, I found that the sauces had leaked and the box was soaked through. I emailed the Company and they dealt with my email immediately. They are replacing my order at no cost to myself. I was very impressed with how my problem was dealt with and I wouldn't hesitate to order from them again.

11 de noviembre de 2025
Opinión espontánea
Logotipo de Sauce Shop®

Respuesta de Sauce Shop®

Thanks for leaving a review Maureen - really pleased the team managed to sort your issue out quickly.

Valorada con 5 estrellas sobre 5

Really good quality sources amazing…

Really good quality sources amazing flavour a new nasties in them
Definitely recommend them the flavours are amazing and the customer key is also amazing⭐️⭐️⭐️⭐️⭐️

4 de noviembre de 2025
Opinión espontánea
Logotipo de Sauce Shop®

Respuesta de Sauce Shop®

Thanks for the review Margaret!

Valorada con 5 estrellas sobre 5

Great sauces

Great sauces, good service, quick dispatch and delivery, dealt with breakages very quickly, all round very good company.

5 de noviembre de 2025
Opinión espontánea
Logotipo de Sauce Shop®

Respuesta de Sauce Shop®

Thanks for the review!

Valorada con 5 estrellas sobre 5

This is the first time I’ve shopped…

This is the first time I’ve shopped here. I got fed up sending the usual wine at Christmas and wanted something a little different. My Brother loves cooking and experimenting with flavours, so when I found this website I was so pleased. Thoroughly recommend this place for something different

1 de noviembre de 2025
Opinión espontánea
Logotipo de Sauce Shop®

Respuesta de Sauce Shop®

Hi Ali, thanks for this review! Happy you stumbled across our website and managed to grab a gift for your brother - he will love it.

Valorada con 5 estrellas sobre 5

Great service

Ordering sauces for a present couldn't have been easier. The website is easy to navigate and the order was delivered within a couple of days of ordering which was amazing. Sadly one of the bottles was broken, however the team resolved the issue within the hour of me contacting them and they sent out a replacement. Such a fantastic experience. I will definitely order again in the future

27 de octubre de 2025
Opinión espontánea
Logotipo de Sauce Shop®

Respuesta de Sauce Shop®

Hey Harkiran, thanks for the review! Really glad to hear the team managed to sort out your damaged item quickly and without fuss.

Valorada con 5 estrellas sobre 5

Perfection!

I ordered this morning and made a mistake with my address so emailed in, within minutes I got a response and they’d sorted my issue, absolutely amazing customer support. I can’t wait for my order to arrive! Woukd definitely recommend and use again

10 de octubre de 2025
Opinión espontánea
Logotipo de Sauce Shop®

Respuesta de Sauce Shop®

Glad the team got this sorted quickly for you! Thanks very much for the positive review.

Valorada con 5 estrellas sobre 5

Outstanding quality sauces with…

Outstanding quality sauces with excellent support (same day turn around and detailed replies and follow up).. in my case pricing delivery to Dublin.. a company on the move.. respect.

1 de octubre de 2025
Opinión espontánea
Logotipo de Sauce Shop®

Respuesta de Sauce Shop®

Thanks for the review, James. Enjoy the sauces!

Valorada con 5 estrellas sobre 5

Absolutely brilliant customer service…

Absolutely brilliant customer service and the sauces are amazing. Real honest ingredients and great tastes.
We've used the sauces a lot but never tried the seasonings and sauces so I've ordered these to try this time

15 de septiembre de 2025
Opinión espontánea
Logotipo de Sauce Shop®

Respuesta de Sauce Shop®

Thanks for the review, hoping you enjoy your latest order!

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más