These sauces etc, are brilliant. Tasty, natural, no nasties. As someone who has issues with additives these take the trophy. Bought a box for my son and wife, they were amazed. So, I am always orderin... Ver más
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Consulta las opiniones de los clientes
Every order I've placed has been fantastic. all of the sauces are delicious and full of flavour. can look pricey but you're paying for top quality. I had one issue on delivery with one of the sau... Ver más
Ordered gift box for a birthday gift, it arrived damaged. Contacted customer services,they asked for photos and items damaged. Which I did and requested new cardboard gift box, so far so good...then e... Ver más
Loved these products for years, often buy one for a treat but decided to subscribe to a box. Easy to order, very quick to arrive - unfortunately, the wrong box was sent. I contacted customer support a... Ver más
Información sobre la empresa
- Proveedor de condimentos
- Proveedor de catering
- Fabricante de alimentos
- Productos de alimentos
- Fabricante de condimentos para alimentos
Escrito por la empresa
Sauce Shop© began in the home kitchen of Pam and James Digva in 2014. From hot sauce to ketchup and mayonnaise, we still produce everything here in the UK using nothing artificial with a focus on amazing flavour. Our range has won over 25 Great Taste Awards and featured on TV shows, including Food Unwrapped, Ainsley's Good Mood Food and Sunday Brunch. We hope you love Sauce Shop products as much as we do and if you ever have a question, please don't hesitate to reach out at info@sauceshop.co 🖤
Información de contacto
Unit 3 Centurion Way, NG2 1RW, Nottingham, Reino Unido
- 01159413263
- info@sauceshop.co
- www.sauceshop.co
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 57% de las opiniones negativas
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I need to speak to you about Chipotle &…
I need to speak to you about Chipotle & Lime Aioli...
This thing is on all my meals, no jokes.
Subscription incoming...
Too good. Props to the people at Sauce Shop who came up with the recipe.

Respuesta de Sauce Shop®
Best sauces I ever had!
Best sauces I ever had!
I started ordering a few months ago and the sauces are absolutely amazing. So much so I started a subscription. My favourite is the Honey Sriracha, delicious with anything! The cooking sauces are very convenient too. I'd definitely recommend some of the bundles as they allow you to taste a variety of their range. And I've spotted them on my local Tesco too. Will never go back to other brands!

Respuesta de Sauce Shop®
Worst service
I placed my order and also paid on 31/05/2025
and I am still awaiting delivery, so much for the advertised 48 hours.
Customer service is practically non existent and give father's day as an excuse. God help the father's who didn't get a present.
The furthest my order has got is a label that was printed on 12th June. I guess I have to wait a few more weeks before someone sticks it on my parcel.
Never will I order from sauce shop again.
If you need any sauce I recommend going to a supermarket

Respuesta de Sauce Shop®
We don't know if orders have been sent....sorry
Ordered in plenty of time for Father's Day, received email Wed 10th apologising for delay, stating WILL be dispatched Wed/Thurs. Thurs 15:30 still no dispatch so call up, no answer so leave a polite msg, summary 'Please let me know if it will not be dispatched today as I need to purchase alternative Gift today (Thurs). Then just after got another email promising dispatch Thur/Fri & will arrive in time. 01:40 'dispatched'- no, it was never picked up! Then received an email from James Sat 14th June 8:30ish - 'We're sorry, we changed our fulfilment 3 weeks ago & we don't actually know what has been dispatched and what hasn't'! Erm...a little bit too late for your customers! So I have no idea if or when the order will ever turn up. No offer of compensation etc. If they had just been honest & told me it wasn't coming I would have been more forgiving but the CS on this absolutely stinks! And the email was just shifting the blame and not taking responsibility. If they knew they had problems for 3 weeks, then they should NOT have been actively pushing on Social Media up until 6 days ago!
The best line was the last line in the email "I hope that any negative experience you've had with us this time doesn't completely destroy your view of us as a business" - my Q to them would be "how many fathers days have you ruined?"

Respuesta de Sauce Shop®
Really disappointed but issue was rectified
Really disappointed. I used this company just under a year ago. Although the products are great, the delivery was poor. Decided I would try the company again as I needed to purchase a Father’s Day gift. I ordered on the 6th June to ensure ample time to be delivered. A week later and no sign of my order. Contacted the sauce shop and they advised the order was lost then another email to state the changed premises and using a 3rd party company. Assured me they would send me delivery on 24hrs. Well never arrived and dpd advised this will not arrive for another week. So left with no Father’s Day gift which I now have to wait 2 weeks for which is ridiculous. Not even a discount offered off my order or even of my next order. Would definitely not recommend or use again. Plenty of more reliable companies out there.
Edit: order was fully refunded and the staff at the sauce shop were very apologetic. Was very frustrating at the time but mistakes can happen.

Respuesta de Sauce Shop®
I’ve had their sauces before and…
I’ve had their sauces before and they’re really nice but will never order again.
I ordered on the 3rd June and have been chasing all week instead of sorting it they just said it’s delayed because of Father’s Day but I will get it in time. They eventually said they’ll send it on a 1 day delivery yesterday but checked the tracking and it still hasn’t been sent. We can all accept that companies have problems but it’s the constant lying I’ve got the issue with. If they were honest I could have worked something else out and now because I stupidly believed them it’s too late.

Respuesta de Sauce Shop®
Amazing products
Amazing products - simply are the best around and really good value

Respuesta de Sauce Shop®
Order was never received
Order was never received, terrible customer service, sent 3 messages and never received any reply, still waiting.

Respuesta de Sauce Shop®
Customer service was awful!
I’m not doubting that the sauces are tasty but the customer service is an absolute joke! They advertise that it will be shipped 48-72 hours. Quite frankly that’s dishonest! It took until the fourth day so 96 hours before I contacted them as no despatch email had been revived within a few hours of sending that email my items were dispatched! However it was too late for the purposes of buying the sauce pic n mix box so once order was rcvd a day too late I requested a return and full refund. The box remains unopened and initially there was daily communication but radio silence for around a week now! I’m not satisfied at all and will be letting people know not to order due to their lack of customer service!

Respuesta de Sauce Shop®
Delivery issues...
I've ordered from Sauce Shop twice previously, and quite frankly, the sauces are pretty decent, and I've not had an issue with them up until now.
However, something seems to have changed with their distribution in the last few months. Boxes are now packaged incredibly poorly, so much so that some sauces are smashed in transit.
But that's not all. On my last order, two items were missing, and two were damaged. I queried the issue and dispute, having to wait a while for a response, they arranged a replacement.
The replacement arrived today, about a week after I received a response confirming the missing and broken items would be replaced. But the replacement order has one of the sauces missing and one not correctly sealed and essentially open... Also, those items they did send weren't even protected in the box; how they arrived without the glass breaking is a miracle.

Respuesta de Sauce Shop®
Excellent sauce
Excellent sauce, great value for money. The Honey Siracha is to die for!

Respuesta de Sauce Shop®
The Sauce Shop
The Sauce Shop products are tasty and not over processed.
The flavours suit all tastes and can be spiced up or down.
British products are the way to go.
Well done Sauce Shop !
High quality, great recipes
Really good sauces - they taste high quality, really nicely balanced, very usable with lots of different foods.
great service and delivery
great service and delivery
fantastic sauces
i highly recommend them.
OH MY SAUCE
Where do I start? Not only are the flavours EXCEPTIONAL but the ingredients are simple ingredients not ultra processed like many other condiments stocked in our supermarkets. You are getting a high quality product when purchasing anything made by The Sauce Shop.
I have fell in love with the honey sriracha drizzle as well as the seasoning shakes. I purchased a bundle and was blown away at what I got for my money when I think how much I would spend on other well known brands getting ketchup, mayo etc but the flavour combinations that I can now purchase as well as well as simple staples makes making meals more fun! Thanks guys <3
Great sauces!
Great sauces without all the unnecessary ultra-processed ingredients - win win! So far I've loved the ketchup, garlic mayo and makhani sauce, but I'll be trying others!
Truffalo soldiers….a good kick of heat…
Truffalo soldiers….a good kick of heat without being too over the top and the truffle flavor is bang on, goes in everything x
Great Saucysauces great ingredients.Have…
Great sauces great ingredients.Have enjoy the ones I have sampled so far
Best sauces on the market by far
Best sauces on the market by far. Especially the hot sauce selection 👏🏻🔥
Love the Hot Sauce
Love the Hot Sauce! Can't get enough of it so my only complaint is that the bottles aren't bigger :-)
Ordered 12 bottles of it online to stock up and there wasn't a single bit of plastic in sight - very impressed.
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