Sorry I meant to give 5 stars but couldn’t go back to start I was very happy about customer service, helpful polite and efficient. The parts arrived in time and in perfect condition Thank you
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Consulta las opiniones de los clientes
Second time of purchasing from SMCC. Purchased a Hansgrohe mixer tap on both occasions. I phoned through to an advisor who was very helpful (wish I could remember her name!). Delighted with the produ... Ver más
As my original was faulty, I ordered a Type One 7.5 metre "granny charger" cable for my Mitsubishi Outlander, costing over 30% LESS than any other supplier was charging for a 5 metre one. I didn't pay... Ver más
La empresa ha respondido
Ordered a Grohe kitchen tap as they had a good price and was worried supplies wouldn’t be limited during the lockdown. It arrived and we carried on getting extension build and then got round to fittin... Ver más
Información sobre la empresa
- Servicio de business-to-business
- también en la categoría
- Asesor medioambiental
- Equipos y soluciones de energía
- Estación de carga de vehículos eléctricos
- Proveedor para baños
- Tienda de iluminación
Escrito por la empresa
SaveMoneyCutCarbon specialises in working with businesses and organisations to reduce their energy, water and carbon helping them to save on their bills. We are uniquely positioned in the market as we offer the full range of award winning (edie award winner 2025) consultancy services from survey to installation but we also supply and maintain a full range of products to target the main areas of consumption: lighting, water, heating and building controls.
Información de contacto
Abbeystone House, 36 Eastern Way, IP32 7AB, Bury St Edmunds, Reino Unido
- 0333 123 5464
- info@savemoneycutcarbon.com
- www.savemoneycutcarbon.com
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Delivered exactly as promised and you…
Delivered exactly as promised and you are sure that all the products on their website will have a positive ecological impact.
Stay away.
Good products, easy website, market prices. All good until you need customer service. Then it all falls apart. Just simply unhelpful at every juncture. Perhaps the owners of this business will someday realise their storefront is a commodity, it is their customer service which sets them apart.
Great customer service
Great customer service. Ordered a Grohe kitchen tap and had a problem with the spout. SaveMoneyCutCarbon contacted Grohe and arranged for a replacement spout at no extra cost.
Excellent customer service
Super customer service after a problem arose with a tap. Pursued with manufacturer and sorted various issues that ensued. Would buy from them again.
Quickly replaced a faulty tap
Ordered a Grohe kitchen tap as they had a good price and was worried supplies wouldn’t be limited during the lockdown. It arrived and we carried on getting extension build and then got round to fitting the tap to only found the hot and cold indicator was wonky and handles weren’t aligned. An email later they set up a courier to pick up the old tap and delivered the new tap the next day. Really pleased with how Steph from customer service handled this. Well done.
Tried some new eco-friendly products
Ordered some of the new eco-friendly home products. Surprisingly fast delivery, all packaged well. I bought the ecoegg dryer egg, beeswax wraps and some bamboo towels - all are really nice products to use. I think my favorite is the bamboo kitchen towels, they've transformed how I clean my kitchen. Very glad I chose these guys for my eco swaps!
Good price and fast delivery
Best price I could find on a Grohe kitchen tap. Fast and free delivery. Had an issue where I made a duplicate payment via PayPal. I called their customer service, got straight through and was refunded immediately.
Really pleased with the service
Really pleased with the service. Friendly on the phone when I called up to check stock of the items I wanted, ordered online and the goods arrived promptly.
I know what you're thinking... this is no more than you'd expect, right?
However, I don't find this to be a given these days, having had 3 months of problems with another similar company recently which put £££s on the job.
Anyway, great prices and great service. Couldn't be happier!
Quick dispatch and delivery.
I ordered a Hansgrohe kitchen tap from this website and they dispatched the same day and I received the item the next day via DPD (I didn't pay for next day delivery). Item arrived in perfect condition.
Very good customer service
I found this website coincidently as I was looking for a Hansgrohe tap. They were very quick to address any issues. As the manufacturer were out of stock, they contacted me straight away to make necessary arrangments. It's shame they didn't have all the other taps I was looking for otherwise I would have bought them from them as well.
Great service and great prices
Great website and one of the few online companies that sold a good quality soap dish for a shower at a very good price.
Impressed with the customer service and fast delivery of their products. If you require additional spares they will order these as well. The prices are very competitive especially for Hansgrohe products. I don't normally write online reviews for companies but was so impressed by the service I wanted to let others know.
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