Scott's Visas Opiniones 

374
•
TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Excellent service Robert helped me through my visa process and my visa even though it was delayed by a week it was eventually issued. Thank you Scott’s and Robert

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I found Robert Lourens from Scott’s travel visa service very professional and I have complete confidence in his work in obtaining my visa. I have used Scott’s travel for a number of years and would re... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Robert was really excellent in helping me to get my visa. He kept on top of the application all the time and also kept me informed. Really good service all around

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I’ve been using Scott’s Visas for years and I wouldn’t dream of using anyone else. The speed of service is remarkable and in my experience all the necessary applications has been done within hours. An... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Agencia de viajes
  2. también en la categoría
  3. Oficina de visas y pasaportes

Escrito por la empresa

Scott's Visas provides an effective visa procurement service. China, India, The USA, Japan, Saudi, Nigeria, Schengen, worldwide.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

374 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(374)

28 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Quick to respond, great service!

Out of 6 agencies that I messaged to book for a visa, only Waseem from Scott’s Visa responded. He was quite quick and prompt to respond and he was very helpful. He was also patient with the questions and concerns that I throw at him and he was able to manage to adjust things for us at a very time-constrained situation. I am very grateful for Waseem’s assistance. Great service!

29 de junio de 2022
Opinión espontánea
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Respuesta de Scott's Visas

Thank you very much Gael! We are glad to know that you have had such a great experience with Waseem and the rest of our team! We sincerely look forward to hearing from you again soon.

Valorada con 5 estrellas sobre 5

Waseem was able to get us Shengen visa…

Waseem was able to get us Shengen visa appointments when all other agencies told us it was impossible, and he was very helpful in supporting us to get all the correct documentation together. Would definitely recommend!

25 de mayo de 2022
Opinión espontánea
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Respuesta de Scott's Visas

Dear Elizabeth! Thank you very much for your 5-star review! We are really glad that your experience with Waseem has been at the level of your expectations! We sincerely look forward to hearing from you again.

Valorada con 5 estrellas sobre 5

Excellent and reliable visa agent!

Waseem was extremely helpful, professional and knowledge. He managed to arrange a Schengen visa appointment for me when i didnt think it was possible. Highly recommend this service and thanks Waseem.

24 de mayo de 2022
Opinión espontánea
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Respuesta de Scott's Visas

Dear Jason! Thank you for taking the time to leave us such a fantastic rating! We are truly happy to hear about your positive experience with Waseem; we will make sure pass on your valuable feedback to him.

Valorada con 5 estrellas sobre 5

I had reached out to them for an urgent…

I had reached out to them for an urgent india tourist visa since the evisa services were dismissed due to covid I suppose. And we were due to fly in a week. I was contacted by Robert and he is brilliant. Smooth effortless fast communication. The cherry on top, got the visa in 2 working days. Don't think even the embassy claims to do it that fast.
Would highly without a doubt recommend them.
Thank you again for saving me from rebooting my flight.
Excellent service provided

24 de mayo de 2022
Opinión espontánea
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Respuesta de Scott's Visas

What a fantastic review! Thank you Priyam! We will make sure to pass on your feedback to Robert. If there is anything else we can do for you or any other visa you may need help with - please let us know. Thank you for taking the time to rate us. We really appreciate it!

Valorada con 5 estrellas sobre 5

Would i recomend to a friend 100%

Would i recomend to a friend 100% . . . Ask for Ross if you want some one to take ownership of your aplication , he calls you (not only email) good , no great service with a personal touch even after recieving your visa wishing you a enjoyable holliday . FIVE STAR +🌟

12 de mayo de 2022
Opinión espontánea
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Respuesta de Scott's Visas

Thank you for the review David! We are glad to know that you have had such a great experience with our team! We will make sure to pass on your feedback to Ross. We sincerely look forward to hearing from you again soon.

Valorada con 5 estrellas sobre 5

Fantastic service

Fantastic service

Ross worked with me during an extreme time crunch (my BRP had only just arrived and I had to change a holiday from Spain to Italy as the Spanish consulate was closed) and helped me get a two year multi entry tourist visa - exactly what I wanted. He insisted on all the right documents, and unsurprisingly the man knew his stuff!

12 de mayo de 2022
Opinión espontánea
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Respuesta de Scott's Visas

Thank you very much Craig! We are glad to know that you have had such a great experience with our team! We sincerely look forward to hearing from you again soon.

Valorada con 5 estrellas sobre 5

Service excellence!

Grace at Scott's visa was an absolute star in guiding me through the whole process in getting a Schengen visa for Spain! She was swift in her responses to my emails and guided me in getting the correct paperwork. Her colleague Jaret met me at the visa centre and he too was efficient and enabled the whole process to conclude successfully ! They are an awesome team, and I most definitely will be using this organization again for my future travels.🙂👍

3 de mayo de 2022
Opinión espontánea
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Respuesta de Scott's Visas

Thank you Vivienne! We are so happy to hear that we exceeded your expectations. Your review makes a difference to us and it helps motivate us even more to always do our absolute best. We truly appreciate your kind words and look forward to seeing you next time.

Valorada con 5 estrellas sobre 5

I had a really good experience with…

I had a really good experience with Scotts Visas. Ross was super at keeping me updated throughout the whole process. Nice team to work with.

29 de abril de 2022
Opinión espontánea
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Respuesta de Scott's Visas

Thank you so much for the high star rating EC! If there is anything that you may need help with, please let us know - we will be very happy to assist you again. We really appreciate your kind words and look forward to hearing from you again.

Valorada con 5 estrellas sobre 5

Successful application despite complications

I had limited time to apply for a visa, made more complicated due to my dual nationality. Scott's Visas totally delivered in a way I could never had done myself. Courteous, patient and efficient ,a great service worth every penny.

28 de abril de 2022
Opinión espontánea
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Respuesta de Scott's Visas

Thank you for taking the time to leave this 5-star rating Anthony! We strive to provide our customers with excellent care and customer service - so we are very glad to hear that you have enjoyed your recent experience with us.

Valorada con 5 estrellas sobre 5

Great service

Highly recommend them. Worked fast and responsive.

22 de abril de 2022
Opinión espontánea
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Respuesta de Scott's Visas

Thank you very much for the 5 star rating Mara! We value your meaningful feedback and are happy to hear you've enjoyed your experience with our team. We appreciate your kind words and look forward to seeing you next time.

Valorada con 5 estrellas sobre 5

Hogwarts is missing a student

Cos for real they sorted my visa so quick it was magic.

22 de abril de 2022
Opinión espontánea
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Respuesta de Scott's Visas

Thank you for your kind words Sam! We love what we do and we want every customer to have the best possible time while applying for their visas!

Valorada con 1 estrellas sobre 5

No response at all

I have been trying to get help since Thursday, when I called I was told I will get response Tuesday due to bank holiday and than nothing on Tuesday so I called nobody answered than on Wednesday morning I called and I was told I will receive an information via email same day which didn't happen so I called again in the evening and than again I was told that the email will be sent immediately which never happened. My primary date of travel was 3 May however I just wanted to know how long should I Postpone it for and 2 different calls gave 2 different information. And nobody answers the email, the website advertises every day working.

20 de abril de 2022
Opinión espontánea
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Respuesta de Scott's Visas

We have been trying to help you Tumpa, but all emails we send you bounce straight back when we send in reply to you. The bounce-back message says:

Further Information
4.2.2 The email account that you tried to reach is over quota. Please direct
the recipient to
https://support.google.com/mail/?p=OverQuotaTemp

You had asked us about the possibility of obtaining a visa by 03 May, and listed various potential destinations. On Tuesday, the first message we sent you, which bounced back, said this:

“From the countries you listed below, the quickest we could submit an application for you is Spain. We can arrange your submission on next Tuesday, but that would mean that your trip cannot start earlier than 17/05/2022 as visa applications for Spanish Schengen visas submitted less than 15 days in advance to the intended trip date are not accepted."

And then you called on Wednesday and spoke to a different member of staff, who was not aware of the situation. After that call, she then emailed you with some information, but that bounced back as well.

If you would like to contact us again and give a different email address, then we will gladly try to help.

Valorada con 5 estrellas sobre 5

Amazing service, 10/10 recommend

Minder was absolutely AMAZING! I cannot fault the service at all! My passport arrived on the Monday and on the Thursday they were sending it back with a visa. They were on it the whole time and kept me updated with the process. Will definitely be using them in the future, I cannot recommend enough!

19 de abril de 2022
Opinión espontánea
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Respuesta de Scott's Visas

Thank you very much for your kind words Kat! We are absolutely delighted to read how our team delivered above and beyond your expectations. We will make sure to pass on your feedback to everyone at Scott's!

Valorada con 1 estrellas sobre 5

Rang yesterday morning and was told…

Rang yesterday morning and was told probably would be today before we get a call back!!. I run a business and would never tell our clients we will ring back today. Like so many companies they didn't ring back. What will their excuse be ... covid or illness, short staffed. 🤔 There is so much competition they obviously have so many customers they dont need other customers. Oh and another excuse they didn't get the message. I suggest you need to get rid of some of your staff.

13 de abril de 2022
Opinión espontánea
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Respuesta de Scott's Visas

In general, and speaking as the owner of this particular business, I certainly agree with you that all client enquiries should be answered immediately if possible. But sometimes circumstances conspire against that…I’m not sure what the nature of your enquiry was, or therefore why we couldn’t answer you immediately, but please contact me, David Scott, through feedback@scottstm.co.uk and I will gladly follow it up

Valorada con 5 estrellas sobre 5

Robert Lourens @Scott's Visas gave us…

Robert Lourens @Scott's Visas gave us excellent service.
Efficient and quick to reply, even when the embassy printed the visas with the wrong photos on them.
Robert sorted that out and we had our visas back in time.
Worth the stress free hassle.
Recommended.
Thanks allot!

7 de abril de 2022
Opinión espontánea
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Respuesta de Scott's Visas

Thank you so much for the high star rating Craig! We really appreciate it! Don't hesitate to contact us if you ever need help with your visa again!

Valorada con 5 estrellas sobre 5

Monika is great!

Monika was fantastic in helping me get my Spanish Non Lucrative visa. She is very professional whilst being super friendly. She gave me all of the information I needed at the beginning of the process to insure I understood how it all works, and then broke it down into manageable chunks - making what could be an overwhelming process, straightforward. I couldn’t recommend her or Scott’s visas more highly!

6 de abril de 2022
Opinión espontánea
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Respuesta de Scott's Visas

Thank you for taking the time to share your feedback with us Rachel. We are very happy to know you enjoyed your recent experience with Monika! We will make sure to pass on your feedback to her.

Valorada con 5 estrellas sobre 5

Excellent Service - Again

I have used Scott's over the last many years for business and employment visas for India. Excellent service again - many thanks to Ross Alexander for his efforts and getting things sorted this time. I will always use Scott's and I highly recommend them.

1 de abril de 2022
Opinión espontánea
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Respuesta de Scott's Visas

Dear Michael! Thank you for taking the time to leave us such a fantastic rating! We are truly happy to hear about your positive experience with Ross; we will make sure pass on your valuable feedback to him.

Valorada con 5 estrellas sobre 5

Fast turnaround Mozambican visa

I needed help getting a Mozambican visa for my parents. Ross did a brilliant job navigating the inefficient Mozambican bureaucracy. We were working on a very tight deadline and Ross managed to get everything on time so my parents were able to catch their flight with visas in their passports. Thanks so much for the help.

31 de marzo de 2022
Opinión espontánea
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Respuesta de Scott's Visas

Thank you for your kind words, we are delighted to read how Ross and the rest of our team delivered above and beyond your expectations. We look forward to hearing from you again!

Valorada con 5 estrellas sobre 5

Absolutely unbelievably good service…

Absolutely unbelievably good service from Robert Lourens. I submitted all my documents to him this Tuesday, and by Thursday had my STV and Thailand pass! This took us 5 weeks to achieve when we arranged our last trip to Thailand - could not recommend him highly enough.

25 de febrero de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service from start to finish

Great service from start to finish, not the cheapest, but all not the most expensive. Robert was supper helpful and most efficient.

24 de febrero de 2022
Opinión espontánea
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Respuesta de Scott's Visas

Dear R M Thomas, thank you for sharing! We are happy to hear you've enjoyed your experience with Robert. We appreciate your kind words and look forward to seeing you next time.

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