I’m very very happy with the short time I had to wait to attend my now second appointment. Was met with a smile and was seen more or less at my exact appointment time. The lady optician was very frien... Ver más
La empresa ha respondido

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
I’m very very happy with the short time I had to wait to attend my now second appointment. Was met with a smile and was seen more or less at my exact appointment time. The lady optician was very frien... Ver más
La empresa ha respondido
very helpfull staff known a long time . different optician trying different help for my eyes to save lazor treatment , very happy with todays visit at bourne end bucks ,
La empresa ha respondido
I met Andy (a Scriven's roving manager - he might even be Roman, despite being younger than I!) many years ago when he was working at another opticians (before it was taken over by Scrivens). His jo... Ver más
La empresa ha respondido
Yesterday we visited Scrivens in St Ives, Cambridgeshire, for a check up post cataract surgery and to purchase appropriate spectacles. The technician Charlotte was patient, friendly and knowledgeable... Ver más
La empresa ha respondido
Escrito por la empresa
At Scrivens Opticians & Hearing Care, we believe that looking after your sight and hearing should be simple, reassuring, and personal. Founded in 1938, we are proud to be a family-run British business that has grown to become one of the UK’s most trusted names in optical and hearing care. With over 160 branches nationwide, our mission has always been the same - to help every customer see and hear life at its very best.
We offer a complete range of professional services, including comprehensive eye examinations, advanced retinal imaging, contact lens fittings, and free hearing checks carried out by qualified experts. Our friendly teams take the time to understand your individual needs, ensuring every visit is comfortable, informative, and tailored to you.
Explore our stylish range of designer glasses and sunglasses, along with high-quality contact lenses and digital hearing aids featuring the latest technology for clear, natural sound. Whether you’re updating your eyewear, booking your next eye test, or exploring hearing solutions, you’ll always find expert advice and a warm welcome at Scrivens.
As a long-established provider of NHS eye and hearing services, we are proud to make exceptional care accessible to everyone. Every product and service we offer is designed to enhance your comfort, confidence, and quality of life.
At Scrivens, your sight and hearing are in safe hands - because caring for you is at the heart of everything we do.
|
Book an eye test |
|
Book a hearing test |
|
Find your nearest branch |
Escrito por la empresa
60 Islington Row Middleway, Edgbaston, B15 1PH, Birmingham, Reino Unido

Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 88% de las opiniones negativas
Suele responder en menos de 2 semanas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Both ears and eyes done . Absolutely 💯 recommended . Brilliant service and friendly welcoming .

Respuesta de Scrivens Opticians & Hearing Care
Our local NHS Trust have farmed out hearing assessments and I chose my local Scrivens Branch. Didn’t expect much but the whole experience was professional and supremely competent. No pressure to upgrade to a more expensive option than the latest free offering from the NHS and am delighted at the improvement in my hearing. Highly recommend - just need a volume switch for the people in the office now …

Respuesta de Scrivens Opticians & Hearing Care
Had my hearing test today and was very pleased with Mohammed Al-Abdul @ Hamstead. He explained things really well. Excellent service

Respuesta de Scrivens Opticians & Hearing Care
Wonderful staff at Broad stone couldn't be without them.
Always a really pleasant experience.

Respuesta de Scrivens Opticians & Hearing Care

Respuesta de Scrivens Opticians & Hearing Care
Had an excellent thorough hearing test at Scrivens in Witney. Everything was explained as to what was happening. New hearing aids more upto date. Would highly recommend the gentleman.

Respuesta de Scrivens Opticians & Hearing Care
I attended scrivens optictans at Oxley wolverhampton for my yearly eye check.
The staff were very proffestionlal in what they did and treated me with respect.

Respuesta de Scrivens Opticians & Hearing Care
Staff at Ripley Derbyshire shop always helpful and friendly,had some new hearing aids and I am delighted with them.
Thank you M Braddock..

Respuesta de Scrivens Opticians & Hearing Care
Went as both part of routine and because I suspected by eyes had gotten worse. All the staff were lovely (especially since I don’t know a lot about the process since I am still newish to having glasses). Was able to address both the problems I had been worrying about, while not feeling pressured to by more expensive stuff than needed.

Respuesta de Scrivens Opticians & Hearing Care
Excellent team and optician is wonderful I would thoroughly recommend to be seen by them. Couldn’t praise them enough

Respuesta de Scrivens Opticians & Hearing Care
I had my child's first appointment here at hunslet LS10 the staff was fantastic on time and very polite

Respuesta de Scrivens Opticians & Hearing Care
It was our first time visiting this store on Saturday 13th June and we couldn’t be happier with the service provided. The staff members Lucy and Liz at the Swadlincote branch are wonderful. They were both friendly and very helpful. We will be staying at this branch as a family. Thank you again ladies from Clare and Harvey. 5 ⭐ service

Respuesta de Scrivens Opticians & Hearing Care
My glasses lost a screw and the lens fell out in Chapel en le frith high street. The lady in Scrivens couldn't have been kinder, absolutely super, and fixed them for me. (unfortunately I sat on them two hours later....so I've booked an appointment for a new pair with Scrivens!)

Respuesta de Scrivens Opticians & Hearing Care
From the time I entered the store in tonbridge to the time I left I was totally taken of. Harry the audiologist was very informative. I actually walked out with 2 hearing aids, no hospital referral and a happy wife as I can now hear her. The lady who sorted all of the extras out was great too. I would recommend seeing Harry and the team for all hearing problems they were wonderful

Respuesta de Scrivens Opticians & Hearing Care
Lovely friendly service and very helpful. Thank you to the Ripley, Derbyshire Branch

Respuesta de Scrivens Opticians & Hearing Care
Had a fantastic experience all very knowledgeable helpful and friendly and the optician Mehvish is brilliant 🤩

Respuesta de Scrivens Opticians & Hearing Care
Very professional team, been coming for years service is always 10/10 and my option is really cool - Aldridge branch

Respuesta de Scrivens Opticians & Hearing Care
Linda from your Westbourne, Bournemouth store is a credit to Scrivens. I've never had the exceptional customer care like I receive from Linda anywhere else. Time and time again she goes above and beyond.

Respuesta de Scrivens Opticians & Hearing Care
I visited the Dorchester branch, having broken the arm of my glasses.
The lady I dealt with, asked me to leave them with her, and she would she what she could do.
I got a phone call for me to collect my glasses, Helen had found a suitable replacement, and had also put on new nose pads as well.
Nothing was promised, but Helen delivered great service for me.

Respuesta de Scrivens Opticians & Hearing Care
What amazing service.
I visited the Mill Hill branch NW7 for a contact lense consultation.
They would not allow me to leave until I managed to put the contact lenses in and out - was there for over 1/2 hour trying - staff was so patient.
Really impressed - highly recommend a visit.

Respuesta de Scrivens Opticians & Hearing Care
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.