poltronesofà - Abbotsinch Opiniones 

3193
TrustScore: 4.5 sobre 5

4,6

Unit 13 Abbotsinch Retail Park, Renfrew Road, PA3 4EP Paisley, Renfrewshire,, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Shirley was fantastic! Asked us what we were looking for and helped us to find the perfect sofa. Spent time with us helping us to choose a colour for our living room. She made the experience very enjo... Ver más

Valorada con 5 estrellas sobre 5

We spoke to two members of staff, Sonny and Allison. Both were lovely and extremely knowledgable about your products. Visiting your store was such an enjoyable experience. We had been looking at... Ver más

Valorada con 4 estrellas sobre 5

Kept up to date with arrival time.Sofas set up by delivery man. Packaging taken away. Did not have enough gliders to put on the 2 seater sofa which would have been very much appreciated. Delivery man... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

I was disappointed at the length of time I was having to wait for my sofa but it is here now and it's lovely. Also, was not told that Poltronesofa employees don't deliver, that it was an 'outside'... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de muebles

Sobre poltronesofà - Abbotsinch

Escrito por la empresa

poltronesofà

Visit poltronesofà

poltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages

You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us

With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.

Escrito por la empresa


Información de contacto

  • Unit 13 Abbotsinch Retail Park, Renfrew Road, PA3 4EP, Paisley, Renfrewshire,, Reino Unido

  • 0191 731 3300

4,6

Excelente

TrustScore: 4.5 sobre 5

3 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(3193)

17.472 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Pete in Paisley store was very helpful

Pete in Paisley store was very helpful. My current suite is from same store and still look’s like new. Great choice and so many materials to choose from.Ordered new suite on 12th July. Once again big thanks to Pete.

16 de julio de 2026
Valorada con 5 estrellas sobre 5

We were served by a lovely lady called…

We were served by a lovely lady called Alison who was very helpful chatty and cheerful she showed us the materials and colours then showed us our order on her ipad to make sure we were getting what we asked for very helpful. She then brought a gentleman named Steve over to double check order who was also helpful

12 de julio de 2026
Valorada con 5 estrellas sobre 5

Peter's assistance.

Peter, who met me on arrival at the store, greeted me and helped with patience as I tried many seats and sofas. On returning with my Daughter a few days later, Peter again was helpful in ordering and paying for the items I wanted. A good and friendly service all round.

7 de julio de 2026
Valorada con 5 estrellas sobre 5

Would recommend

Had a great experience from start to finish. Everything explained very clearly by Alison and no hard sales pitch. Communication regarding the delivery was excellent. The friendly delivery drivers arrived on time and assembled my sofa and placed it where I wanted it. Over all a great product and a reasonable price.

14 de julio de 2026
Valorada con 4 estrellas sobre 5

My honest opinion

I was disappointed at the length of time I was having to wait for my sofa but it is here now and it's lovely.
Also, was not told that Poltronesofa employees don't deliver, that it was an 'outside' delivery firm and that it was an ' all day's delivery. I was told 2 hour window However, luckily the guys were polite and efficient and Poltronesofa should credit them for making the company look good.
Quality of my sofa is good but not sure I'd want to wait nearly 3.5 months in future for another one.

14 de julio de 2026
Logotipo de poltronesofà - Abbotsinch

Respuesta de poltronesofà - Abbotsinch

Good Afternoon Kate,

I hope you are well and thank you for your review.

We really appreciate your honest feedback as this is what helps us to improve our customer experience moving forward.

I am pleased to see that you are happy with your sofa now that this has arrived.
The furniture is made to order which is reflected in the estimated lead times that we provide however I am sorry that delivery was a little longer than you may have hoped for.

Thank you for your order with us and we hope that you are enjoying your new sofa.

Many thanks,
Lynsey - Poltronesofa at ScS
Social Media Team

Valorada con 5 estrellas sobre 5

Exceptional service and range of styles

I went in a few weeks ago to help my sister choose a new sofa and end ended up going back today to get myself one. My husband and I are extremely pleased with the quality and price of our new reclining sofa. The prices as well as range of fabrics and colours available where unmatched by any other furniture / sofa store we visited. The store itself is clean, tidy and well laid out. The staff were friendly and greeted on arrival and didn't make us feel pressured at all. Alison made herself available for any questions we had and when buying, she took us through the delivery and finance options which we found easy and straight forward. I will be highly recommending the store to everyone.

11 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I was in the shop on Tuesday afternoon…

I was in the shop on Tuesday afternoon to measure a chair saleswoman came to me and explained all about the chair and pavement and also offered to hold the booking next day but i went home i went back to the shop about six that night but the saleswoman was finished for day David said he could take my order he took time to explain paying cash or paying two years

11 de julio de 2026
Valorada con 5 estrellas sobre 5

A beautful shop the lady spent…

A beautful shop the lady Shirley spent a lot of time with me she was extremely patient and knew her stock in store all my questions were answered.So I’m looking forward to the delivery of my new couch and two chairs arriving brilliant

7 de julio de 2026
Valorada con 5 estrellas sobre 5

Recliner

The service was first class I can’t complain the gentleman that dealt with the sale was good and knowledgeable
Don’t know about product yet as not received it

7 de julio de 2026
Valorada con 4 estrellas sobre 5

Kept up to date with arrival time.Sofas…

Kept up to date with arrival time.Sofas set up by delivery man. Packaging taken away. Did not have enough gliders to put on the 2 seater sofa which would have been very much appreciated. Delivery man apologetic and put note on system not heard anything as yet from yourselves. Can't fault delivery team

4 de julio de 2026
Logotipo de poltronesofà - Abbotsinch

Respuesta de poltronesofà - Abbotsinch

Good Afternoon Sharon,

I hope you are well and thank you for your review.

We really appreciate your feedback and are pleased that overall you have had a positive experience.
I am sorry that there were not enough glides for your furniture but rest assured I will arrange for these to be sent out for you as quickly as possible.

Kind regards,
Lynsey - Poltronesofa at ScS
Social Media Team

Valorada con 5 estrellas sobre 5

Whole experience was great

Whole experience was great, no sales pressure, in fact pretty laid back, delivery on the day was excellent, received two texts and a phone call with timings, staff built up the furniture and removed all wrapping, no mess, no fuss, no problem, will use you guys again

7 de julio de 2026
Valorada con 4 estrellas sobre 5

We’re very helpful in all aspects of…

We’re very helpful in all aspects of our visit

7 de julio de 2026
Logotipo de poltronesofà - Abbotsinch

Respuesta de poltronesofà - Abbotsinch

Ciao Joseph,

Thank you for your feedback.

I am please to see that the Sales Advisors in Store were very helpful on your visit which has led to your 4* review.

If there is anything that we fell short on and can improve in future to have made it a 5-star experience for you then we would really appreciate your feedback.

If you feel happy to update your review, you can do so in your TP account by going to ‘My Reviews’, locating this review, and selecting ‘Edit’, where you can amend both the rating and review content.

Many Thanks,

Lauren - Poltronesofà at ScS
Social Media Team

Valorada con 5 estrellas sobre 5

Shirley at Poltronesofa

The lady we dealt with at your abbotsinch retail park store, I think her name was Shirley was very helpful and knowledgeable, it was a very enjoyable and easy experience.

4 de julio de 2026

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