Visted Aberdeen store and was met by Lara who was very helpful, explained in full, all the different variations and fabric choices we could get our sofa in (villa range). Also explained all payment... Ver más
Localización
Cambiar localizaciónUnit 4B Kittybrewster Retail Park, Bedford Road, AB24 3LJ Aberdeen, Aberdeenshire,, GB
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Consulta las opiniones de los clientes
I had a great experience with Michael today, who was extremely helpful and patient when helping me choose the right sofa. He listened to what I was looking for, gave me great advice, and made the whol... Ver más
Do not buy from this company. The after care if you have a problem is non existent, I am now having to go to trading standards as they seem to thing a 4/5 inch gap is acceptable between seating cushio... Ver más
La empresa ha respondido
Lisa made our sofa shopping experience amazing from start to finish. Super friendly and super attentive. In 20 mins we bought a 3 seater and chair in beautiful fabric. Will go back if we need anot... Ver más
Información sobre la empresa
Sobre poltronesofà - Aberdeen
Escrito por la empresa
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Escrito por la empresa

Información de contacto
Unit 4B Kittybrewster Retail Park, Bedford Road, AB24 3LJ, Aberdeen, Aberdeenshire,, Reino Unido
- 01224 322652
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Guy very pleasant very helpful
Guy very pleasant very helpful. Happy with purchase. Looking forward to recieving later on the year

Respuesta de poltronesofà - Aberdeen
Great experience from start to finish.
We when entered the showroom we where left to become aware of our environment before being approached. Gave us a chance to view surroundings and take in the lovely scent on entering as well. Blake approached us in a polite manner and then gave us space to view your products staying over in the background and if required gave us information ℹ️ n the product. Blake was very knowledgeable and a lovely person to deal with. He is a credit to your company. We took 24 hrs to make our decision and returned next day. Blake was not on duty but a lovely female member took our order. She was lovely and polite. It has been a pleasure to purchase our suite from you. First time I ve gone into a furniture shop and not pounced on the minute I'm in the door. Also no pushiness from staff. Finally a furniture store that has got it right and beautiful quality furniture. DFS could learn a lot from you. Thank you
Friendly welcoming atmosphere
Friendly welcoming atmosphere, spotlessly clean beautifully laid out store.
Michael was helpful, patient and took time to explain all questions I had.
Friendly and professional staff
Sales person was very informative re…
Sales person was very informative re our options without being pushy, leaving us to make up our minds about what we were looking for. We then narrowed down our requirements by sitting on the various seat ranges. once we had decided, the salesperson Michael then explained which ranges would best suit these. we were then able to make our final selection and place order.
Staff greeted us but allowed us to…
Staff greeted us but allowed us to browse at our leisure until we needed them. Assistant was extremely helpful and the purchase process was quick and easy. Gave full information on the product and insurance package. Will definitely shop there again.
They have beautiful sofas of good…
They have beautiful sofas of good quality and great deals as well.Staff was very helpful Lisa she explained everything very well which helped us to make an informed decision
Blake made us feel very comfortable and…
Blake made us feel very comfortable and was very knowledgeable. Really pleased with the customer service.
The lovely welcome when we came in by…
The lovely welcome when we came in by Sam and knew exactly when sofa we were looking for even though we did not know the name - we got amazing price on the sofa basically half price
Lovely sofa but wrongly configured on delivery
Got delivery of my new corner sofa yesterday and in the whole very happy with the quality and look of it apart from the way the delivery men set it up. The entertainment unit was set up next to the corner seat which cuts off the space needed to sit comfortably on. The entertainment unit should be positioned next to the recliner chair. Went into the store I ordered it from and their colleague agreed with me and asked to send a photo and email, which I have done. Excellent customer service from all staff who I encountered in the store from ordering to follow up.

Respuesta de poltronesofà - Aberdeen
I had a great experience buying a sofa…
I had a great experience buying a sofa today. Sam was so helpful and knowledgeable on the product. He had a great personality and he didn't pressure us into buying. Which I feel a lot of places do! Can't wait for my sofa to arrive in time for my birthday!
Quality, stylish sofa bed
Friendly, knowledgeable staff.
Quality, stylish sofa bed.
Comfortable, attractive sofa easily converts to a good-size double bed with supportive mattress.
Helpful and efficient delivery.
Lisa the sales assistant was great…
Lisa the sales assistant was great friendly and very helpful, very knowledgeable with guidance on style and design and not pushy. She listened to exactly what we were looking for and we take our time two days and still lisa was friendly and patient. Finally we got it spot on and would like thank lisa and the staff for their friendly, relaxed atmosphere they create thanks guys
Michael
Salesperson Michael was an absolute sweetheart to deal with. So much so that Ive come back on Sunday morning to buy a sofa. X
Sofa
My husband and myself visited the Aberdeen sgowroom to purchase some sofas.
Met Derek who was fabulous. He was very helpful and friendly.
We finalised an order with Lara who was lovely and very informative.
However when we went home, we realised we liked another sofa and went back to request if we can swap the sofas. Lara was the best.
She amended our order with patience and we can't thank her enough for all she did. I would give her 10 stars.
Thanks Lara & Derek.
Sam was excellent
Sam was excellent, very helpful. Would highly recommend
Very helpful
Visited the store on Sunday to have a look and returned on Monday to purchase. Both members of staff were very helpful and informative when it came to offers available. Made my 86yr old granny’s life so much easier which is always a bonus
Michael was very welcoming Professional…
Michael was very welcoming Professional & very knowledgeable He could not have been more patient helpful and respectful So we had no choice😂 but to buy two new beautiful matching sofas So thank you for all your help from two very happy customers 👍👍👍
Sam was absolutely brilliant!
Sam was absolutely brilliant! We told him what we wanted and he took us straight to a sofa which was perfect for us. He made the process so simple and was very informative. A truly lovely man.
The store was beautiful with a lot of selection (and smells amazing too)! Brilliant service all round and will definitely be returning.
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