poltronesofà - Aintree Opiniones 

2378
TrustScore: 4.5 sobre 5

4,6

Aintree Shopping Park, Topham Drive, L9 5AT Liverpool, Lancashire,, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We wanted an extra seat to fit into our corner sofa. We were assisted by little Kate again. She was courteous, professional and as always patient. She sorted out exactly what we needed and we are just... Ver más

Valorada con 5 estrellas sobre 5

The staff were friendly, and gave us plenty of time to look around, try various chairs for comfort. We only wanted one armchair - for my use because I have a bad back and our existing lounge suite is... Ver más

Valorada con 5 estrellas sobre 5

Great amount of fabric choices for each sofa. Simon at Aintree was very helpful gave good advice on each piece of furniture. Didn't feel pressured into buying, allowed to think about purchase before... Ver más

Valorada con 4 estrellas sobre 5

We waited for suit for about 12 weeks no probs only problem when we went for it paid Deposit 3 days later dropped down about 300 pounds did not won't to now so a bit disappointed

La empresa ha respondido


Información sobre la empresa

  1. Tienda de muebles

Sobre poltronesofà - Aintree

Escrito por la empresa

poltronesofà

Visit poltronesofà

poltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages

You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us

With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.

Escrito por la empresa


Información de contacto

  • Aintree Shopping Park, Topham Drive, L9 5AT, Liverpool, Lancashire,, Reino Unido

  • 0191 731 3300

4,6

Excelente

TrustScore: 4.5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(2378)

17.257 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

The man who dealt with me was not at…

The man who dealt with us was not at all pushy.
He was really helpful and done his best to get us a good deal.
I think it's important to have a sales person who understands his customer.
We change our furniture regularly and we would use this store again if we were met with such a nice, understanding salesperson.

2 de junio de 2026
Valorada con 5 estrellas sobre 5

Poltrone aintree retail park

Went to poltrone aintree retail park , was greeted by kate ,who looked after me when ordering sofas , what an amazing person so curteous , polite , helpful , told her what my budget was , nothing was too much trouble , she is brilliant , had my sofas ordered in 30 minutes .

1 de junio de 2026
Opinión espontánea
Valorada con 4 estrellas sobre 5

Extremely helpful staff in Aintree store

Staff in Aintree shop were extremely helpful and delivery men were polite and efficient.

3 de junio de 2026
Logotipo de poltronesofà - Aintree

Respuesta de poltronesofà - Aintree

Good Afternoon,

Thank you for your review.

We’re pleased to hear you had a positive experience with us.
If there’s anything we could have done to make it a 5-star experience, we’d really appreciate your feedback.
If you feel happy to update your review, you can do so in your TP account by going to ‘My Reviews’, locating this review, and selecting ‘Edit’, where you can amend both the rating and review content.

Many thanks
Lynsey - Poltronesofa at ScS
Social Media Team

Valorada con 5 estrellas sobre 5

Fantastic service from the moment we…

Fantastic service from the moment we walked through the door, greeted by Simon, he was so helpful, really patience, didn't rush us, we looked at a number of sofas, so much to choose from. We picked the perfect sofa, which was very comfortable in the perfect colour, would definitely recommend going there and ask for Simon to help you.

28 de mayo de 2026
Valorada con 4 estrellas sobre 5

Helpful friendly staff…

Visited your Aintree showroom on 2 occasions. Staff friendly and helpful, On second visit placed an order and awaiting delivery hopefully early July. I was dealt with by a gentleman on my first vuisit and on the second visit when I placed the order it was Kate.

20 de mayo de 2026
Logotipo de poltronesofà - Aintree

Respuesta de poltronesofà - Aintree

Good Afternoon,

Thank you very much for your time today, it was lovely speaking with you.

Thank you again for your feedback following your visit to both stores and we will ensure that your comments are passed on to the relevant teams.

Many thanks
Lynsey - Poltronesofa at ScS
Social Media Team

Valorada con 4 estrellas sobre 5

Very happy with furniture delivery men…

Very happy with furniture delivery men very polite but on bringing the sofa into my living room took some paint off the door frame and said I just need to paint over it which in reality I should not have to do

22 de mayo de 2026
Logotipo de poltronesofà - Aintree

Respuesta de poltronesofà - Aintree

Ciao Sheila,

I hope you are well.

Thank you for taking the time to leave us your review following your delivery.
I am pleased to see that you are happy with your furniture however apologise that there was an issue with the paintwork on your doorframe. I will ensure that your feedback as passed on to our Distribution Centre to help us improve on our customer experience moving forward.
Again we are sorry for any inconvenience caused.

Kind regards,
Lynsey - Poltronesofa at ScS
Social Media Team

Valorada con 5 estrellas sobre 5

Excellent in every way

The delivery men were excellent. Very careful and considerate in their approach. The suite we bought is well made and comfortable, with the right degree of cushioning and firmness. We are delighted.

19 de mayo de 2026

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