The staff in the Bristol store, Claire and her very pleasant male colleague who I didn't catch the name of were brilliant, friendly and very helpful, there was no rush or pressure and gave great advice.

Excellent service and very accommodating. Answer my questions professionally and politely and put me ease. Happy with my order, would shop there again and recommend to others.

I order a sofa that was unable to fit through my front door. I went back to the store to get something else. I was told to wait until the manager returns and he will call me. He never called, I called and requested a refund, then was told I need to wait 10 working days before I received the funds. This is unacceptable. The manager also canceled the call whilst I was asking for Head Office number.

very nice showroom, electric recliners were connected so we could experience the movement properly.
Adam our assistant at Imperial Park Bristol, was very attentive and helpful, showing us fabrics and explaining additional things we wouldn't have realised, like carpet gliders for easy moving of the sofas on our new carpet. Delivery options were easy to understand. Would highly recommend .

They were very good from start to finish from choosing in shop to delivery …. Didn’t have any problems and the delivery men were excellent friendly and caring .

Kept me informed of delivery time. Very quick and efficient in assembling the furniture, Took all the protective covering away.

The showroom staff were informative and made my four visits really relaxed. I loved the selection of different colours and textures. This doesn’t seem to be promoted well on the advert?The little sofa was absolutely perfect and now my daughter can visit and have a lovely bed to pull out too! Thankyou so much
PS The delivery staff were very quick and competent

Excellent service. Really nice salesman that left us alone to try all the sofas until we made our mind up.
Easy to buy and no problems, very happy with our new sofa

Really helpful and friendly staff in-store.

Very friendly & helpful sales man in store. Delivery went brilliant & quick again friendly delivery drivers

Very friendly service...store smells divine ✨️

The delivery guys went above and beyond to get my sofa in the house , I’m now sitting on it thank you very much x

We had text to say what time they arrived in that time they said, and they brought it in and Assembled it very helpful. Thank you

Very welcoming -helpful- service was brilliant

Still awaiting delivery but was great

No pressure and good advice

Adam was very good and ad all the time when we asked about the furniture we like he was all ready to help.

Attentive polite staff. Who offered advice when asked to do so. We were remembered on a return visit.