poltronesofà - Bromborough Opiniones 

1807
TrustScore: 4.5 sobre 5

4,6

Unit RU6 Croft Retail & Leisure Park, Welton Road, CH62 3PN Bromborough, Cheshire,, GB


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Consulta las opiniones de los clientes

Valorada con 3 estrellas sobre 5

The sofa is beautiful. The massage feature is very loud and super intense, doubt we will use it. The speaker system in the sofa is great if you can connect and also listen to tv at the same time wit... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Really great experience buying our new sofas. Welcomed into the shop by the staff also it's the best smelling shop in the world 😂! Aaron was absolutely brilliant from the start very knowledgeable exp... Ver más

Valorada con 5 estrellas sobre 5

Great welcome in store from Michael who gave us some information regarding different sofas etc before we went to browse. We found a sofa on sale that suited us perfectly and it took just a few minut... Ver más

Valorada con 5 estrellas sobre 5

Received a warm welcome and although our needs were carefully listened to we were left to wander and look at the sofas in peace. Once several were investigated we were helped with our final choice wit... Ver más


Información sobre la empresa

  1. Tienda de muebles

Sobre poltronesofà - Bromborough

Escrito por la empresa

poltronesofà

Visit poltronesofà

poltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages

You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us

With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.

Escrito por la empresa


Información de contacto

  • Unit RU6 Croft Retail & Leisure Park, Welton Road, CH62 3PN, Bromborough, Cheshire,, Reino Unido

  • 0191 731 3300

4,6

Excelente

TrustScore: 4.5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(1807)

17.797 opiniones en los últimos 12 meses

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Valorada con 2 estrellas sobre 5

Sofa & chair delivered

Sofa & chair delivered. Sofa fine but chair has several problems with the upholstery finish.
Reported problem waiting for a response.

4 de julio de 2026
Logotipo de poltronesofà - Bromborough

Respuesta de poltronesofà - Bromborough

Good Morning Anna,

I hope you are well and thank you for your review.

I am very sorry to see that you have concerns with your chair following the delivery and thank you for sending over the details of this to us.

I have located your contact form and a service has been raised so that this can be looked into further.
You will be contacted by the 3rd party technicians at Emmiera, over the next 3-5 days, regarding the next steps.
Rest assured that we will look to have this resolved for you as quickly as possible.

Kind regards,
Lynsey - Poltronesofa at ScS
Social Media Team

Valorada con 5 estrellas sobre 5

All round brilliant

Michael at Bromborough was outstanding. Really helpful, knowledgeable, patient and witty . He was especially kind to my elderly mum. The store was modern and smelt fabulous!! Excellent service , fab experience! What’s not to like !

7 de julio de 2026
Valorada con 5 estrellas sobre 5

The delivery drivers Steve and Martin…

The delivery drivers Steve and Martin were excellent, they brought the sofa and chair in through our quite narrow doorway. Set up both gave a demonstration of how they worked and took away all the packaging. We are extremely pleased with how comfortable the suite is.

4 de julio de 2026
Valorada con 5 estrellas sobre 5

Very knowledgeable staff

Very knowledgeable staff. Took the time to explain all options and didn't hurry me into making a decision. Pleasant change not to get the usual sales patter. An excellent experience and thanks to your staff member Michael

20 de junio de 2026
Valorada con 4 estrellas sobre 5

Very good

Very good, typical sales person a little ott

19 de junio de 2026
Logotipo de poltronesofà - Bromborough

Respuesta de poltronesofà - Bromborough

Ciao Mr Peart,

I hope you are well and thank you for your review.

Its great to see that you had a positive experience overall on your recent visit to store.
We always strive to provide a 5* service and appreciate your comments.

Thank you for your order with us.

Many thanks,
Lynsey - Poltronesofa at ScS
Social Media Team

Valorada con 3 estrellas sobre 5

Cannot understand why we have to wait…

Cannot understand why we have to wait so long must be a back log of Customers nevermind.

11 de junio de 2026
Logotipo de poltronesofà - Bromborough

Respuesta de poltronesofà - Bromborough

Ciao Christopher,

I hope you are well and thank you for taking the time to leave us your review.

I am sorry if the lead time for you delivery is longer than you may have hoped for.

Our furniture is made to order so we provide an estimated lead time for delivery when an order is placed.
As this is estimated we do advise that the date can change and once the goods are ready for delivery we will reach out with the first available delivery date.

Thank you for your order with us and we hope that you will be very happy with your choice.

Kind regards,
Lynsey - Poltronesofa at ScS
Social Media Team

Valorada con 5 estrellas sobre 5

Micheal was brilliant

Micheal was brilliant, so kind and patient with us and the kids

Well informed about the products and helped when needed but didn’t feel pressured into a decision

Overall a lovely member of staff

14 de junio de 2026
Valorada con 5 estrellas sobre 5

Compares Weel Against Competitors

Products : Great options / High quality
Staff : 100% customer focused, great product knowledge
Pricing : Great range of offers
Communication : Regular contact, relevant information100% recommend

12 de junio de 2026
Valorada con 5 estrellas sobre 5

Well done Michael and the scented showroom

Visited whilst we were in the area, not deliberately to buy anything, just to browse.
Greeted by a perfumed showroom and friendly apron clad gent called Michael.
Not pushy or intrusive, just courteous and polite, explained the tag colours on the sofas and left us to our browsing.
We returned the next day and asked Michael to sell us a new sofa suite, was that easy.
Well done Michael and the scented showroom.

7 de junio de 2026

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