Very good communication to advise delivery slot. Tracking of the vehicle on line so you knew where they were. Excellent service from the two friendly guys, carefully unpacked the chairs from their b... Ver más
Localización
Cambiar localizaciónUnit 6 Castle Vale Retail Park, Chester Road, B35 6HB Birmingham, West Midlands,, GB
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Consulta las opiniones de los clientes
We had a friendly welcome, didn't feel pressured into buying a sofa. Giovanni was so helpful helping us choose the right colour and sofa, he even took the swatch we were interested in, to a different... Ver más
I visited the store at Castle Vale, once to view and order my suite 04 May, friendly and helpful staff, a good experience. I returned to pay the balance on my 2 seater settee and recliner chair pri... Ver más
The service was excellent and we were kept up to date on exactly when our sofa was going to be delivered. The delivery guys were polite and unpacked the sofa, checked it over and removed all rubbish.... Ver más
Información sobre la empresa
Sobre poltronesofà - Castle Vale
Escrito por la empresa
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Escrito por la empresa

Información de contacto
Unit 6 Castle Vale Retail Park, Chester Road, B35 6HB, Birmingham, West Midlands,, Reino Unido
- 0121 776 5410
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Kept updated about arrival time
Kept updated about arrival time
Paul & carl were very pleasant and professional took all packaging away with them
The salesperson was very helpful and…
The salesperson was very helpful and patient while we chose our fabrics. He was also good at explaining our options.
Friendly staff
Friendly staff, also very knowledgeable about the furniture. Left alone to have a good look around. Would recommend.
Very smooth process and delivery…
Very smooth process and delivery drivers were fantastic, love my new sofa and chair
Bobby really made our day
Bobby really made our day! He made us feel at ease, and we loved that we was able to just look around at our own pace without being followed like in other sofa shops.
We really are excited to receive our sofa and thank you to Bobby for going above and beyond. Not just for us. But for the kids and my mom too!
The staff were amazing and so…
The staff were amazing and so welcoming, very polite.
Because he was polite kind and very…
Because he was polite kind and very good at his job
Kerri was great in shop lads were very…
Kerri was great in shop lads were very professional love it
Excellent
Well, what can I say, such a lovely atmosphere, friendly approachable Sales Team. I was left to peruse with a coffee, and fell in love with a beautiful sofa. After serious thought, I returned with my mom, and we all engaged in great conversation, and I paid my deposit. Bob was amazing as were all members of staff, very easy transactions. We got a lovely tote bag too. Service like this is priceless, Grazie, Arrivaderci....
Great welcome
Great welcome. Frendly staff. Nice experience. Keep up the good work.
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Delivery was good staff good the…
Delivery was good staff good the product a single leather is not good have not sat on it yet the seat leather is puckerd waiting to see if improves if not will be in touch with S.C.S.

Respuesta de poltronesofà - Castle Vale
Pleasant Visit
Nice welcoming atmosphere in the Castle Vale store and very helpful gentleman (Tan) who assisted me in making my choice.
They was really helpfull
They was really helpfull. Answered all my questions,made me and my husband very wecome.
Great service instore
Great service instore.
Great post-sale, pre-delivery communication. Clear instructions as to when to expect our delivery.
Great delivery-setup service, very quick & tidy.
Very disappointed
The recliner three-seater settee is power opereated which we were not told when it was ordered; I assumed it was manual.
There is nowhere close enough to plug it in without causing a trip hazard to a 90-year-old.
So, we have paid extra for something that can't be used.

Respuesta de poltronesofà - Castle Vale
Venessa was very professionally helpful…
Venessa was very professionally helpful with a good attitude and understanding of customers need. She showed us so many different options and understood our needs and she is very patient, lovely approachable lady.
Would just like to say a special thanks…
Would just like to say a special thanks to Kerry louise very helpful without being too pushy
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