poltronesofà - Coventry Opiniones 

2381
TrustScore: 4.5 sobre 5

4,5

Gallagher Retail Park, Stoney Stanton Road, CV6 5QE Coventry, Warwickshire,, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Mo was very helpful from start to finish. He took note of our requirements and paid attention to the details. He had multiple options to show us to suit and explained all of our options in depth. We d... Ver más

Valorada con 5 estrellas sobre 5

Sales staff don’t pounce on you when you walk through the door,welcome you then leave you to look around.When you ask for assistance no hard sell ,relaxed informed honest straight forward with all pos... Ver más

Valorada con 3 estrellas sobre 5

SCS were very helpful when choosing our sofas. Poletron sent a notification which stated a date our sofas were being delivered on 26th June and they would contact us the night previous. This never h... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We needed to adjust delivery date ro suit our plans. Delivery date was adjusted without fuss and all delivered on time. Delivery team were polite and left no mess


Información sobre la empresa

  1. Tienda de muebles

Sobre poltronesofà - Coventry

Escrito por la empresa

poltronesofà

Visit poltronesofà

poltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages

You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us

With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.

Escrito por la empresa


Información de contacto

  • Gallagher Retail Park, Stoney Stanton Road, CV6 5QE, Coventry, Warwickshire,, Reino Unido

  • 024 7670 7020

4,5

Excelente

TrustScore: 4.5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,5

Todas las opiniones

(2381)

17.013 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Very very very bad

Very very very bad

4 de julio de 2026
Logotipo de poltronesofà - Coventry

Respuesta de poltronesofà - Coventry

Ciao Mr Carwan,

Thank you for your review.

I am very sorry to see that you have rated us as 1* on this occasion and feel disappointed in the service.

I can see from the notes on your order that you contacted us recently to request a cancellation of your order.
As per your terms and conditions we do not accept cancellations once an order has been placed.

I am sorry for any upset this may have caused as if the outcome is not what you may have hoped for.

Kind regards,
Lynsey - Poltronesofa at ScS
Social Media Team

Valorada con 5 estrellas sobre 5

Both chairs are beautiful and really…

Both chairs are beautiful and really comfortable. The delivery team was running early so called to see if we could take delivery earlier which was great for us as it meant we had a luxury seat each earlier thank you for all your hard work. Mr and Mrs Doughty xx

3 de julio de 2026
Valorada con 5 estrellas sobre 5

Excellent Customer Service

We have had some ups and downs with our recent furniture purchase from SCS Poltronesofa, however both processes and staff have been excellent in addressing issues

This week we visited Coventry store to sort material and cushions for our replacement furniture and Assistant Manager, Russell, was absolutely brilliant. Addressed without question what had been agreed with Customer Services and handled my indecisiveness so very patiently. The whole process went very smoothly and once again showed the brilliant Customer Service provided by this company
Thank you 😊

1 de julio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Delivery went from 9.25 to late…

Delivery went from 9.25 to late afternoon. I watched the tracker and the can just say still for over an hour in Coventry.

28 de junio de 2026
Logotipo de poltronesofà - Coventry

Respuesta de poltronesofà - Coventry

Ciao Patricia,

I hope you are well and thank you for your review.

I am very sorry to see that you have rated us as 1* on this occasion and the delivery was later than we had initially hoped for.

We do advise that any timeslots provided are estimated as the crew can come across unexpected delays on the day such as traffic or some prior drops may take longer.

I apologise for any inconvenience that this may have caused you and hope that you are happy with your furniture.

Kind regards,
Lynsey - Poltronesofa at ScS
Social Media Team

Valorada con 5 estrellas sobre 5

Delivered on time

Delivered on time
Delivery men were very friendly and put it together in no time. Staff were very helpful at scs.
Our last suite was from scs and lasted for fifteen years but faded a bit in the sun. Gave it to charity and they were very impressed. It will do someone a good turn.

19 de junio de 2026
Valorada con 5 estrellas sobre 5

Treated with resect

My son bought these as a birthday gift I am the one who wrote this.Welcoming. Friendly,explaining everthing when needed. Patient as im not easly pleased. Lovely man in all.credit to your company.

18 de junio de 2026

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