poltronesofà - Dearne Valley Opiniones 

1616
TrustScore: 4.5 sobre 5

4,6

Unit 3 Cortonwood Retail Park, Brampton, S73 0TB Barnsley, South Yorkshire,, GB


Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The staff was lovely and exreamly attentive and helpful while me and my husband browsed around. We went in for one type of couch and ended up finding a completely different type that we both fell in l... Ver más

Valorada con 4 estrellas sobre 5

Staff helpful during the ordering of the sofa. Delivery well organised. Ordered leather sofa in arabis 005. Could you confirm this is the colour/material used to make the item so I can ensure I mak... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Both staff members were great, honest, and efficient, and they were brilliant with their customer service. The lady dealing with us went above and beyond by setting out our room true to size in their... Ver más

Valorada con 5 estrellas sobre 5

A very nice friendly man dealt with my purchase and answered any queries I had. Even very helpfull the following day when I wrnt back and bought the matching footstool. Would recommend them to anybod... Ver más


Información sobre la empresa

  1. Tienda de muebles

Sobre poltronesofà - Dearne Valley

Escrito por la empresa

poltronesofà

Visit poltronesofà

poltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages

You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us

With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.

Escrito por la empresa


Información de contacto

  • Unit 3 Cortonwood Retail Park, Brampton, S73 0TB, Barnsley, South Yorkshire,, Reino Unido

  • 01226 272770

4,6

Excelente

TrustScore: 4.5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,6

Todas las opiniones

(1616)

15.170 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 3 estrellas sobre 5

Like the furniture

Like the furniture, staff a bit overbearing

14 de julio de 2026
Logotipo de poltronesofà - Dearne Valley

Respuesta de poltronesofà - Dearne Valley

Good Morning Paul,

I hope you are well and thank you for taking the time to leave us your review.

We are pleased to see that you were happy with the furniture in store however I am sorry that you were disappointed with the service from the team.
They would always aim to provide a positive environment and apologise if this did come across in a negative manner.

Kind regards,
Lynsey - Poltronesofa at ScS
Social Media Team

Valorada con 2 estrellas sobre 5

We were so disappointed with the sales…

We were so disappointed with the sales team at the Dearne valley branch , doing things so quickly making so many mistakes, my wife felt bullied into the sale , the mistakes were still being made right up to delivery of the sofa No slides were put on to the delivery advice luckily the delivery guys David and Liam who were so professional had some on the van , Liam and David were amazing so friendly and professional delivering our sofa ,they very nearly made up for the unprofessional staff at dearne valley store .

8 de julio de 2026
Logotipo de poltronesofà - Dearne Valley

Respuesta de poltronesofà - Dearne Valley

Good Morning,

I hope you are well and thank you for taking the time to leave us a review.

We're very sorry to hear about your experience at our Dearne Valley store.

It's disappointing to learn that you felt the service fell below the standard we aim to provide, particularly regarding the mistakes made throughout your order and the way your wife felt during the sales process.

We're pleased to hear that David and Liam provided such a positive delivery experience and will make sure your positive comments are passed onto them.

Thank you for bringing your experience to our attention and providing your honest feedback, this is always appreciated as it helps us to improve both our service and our customers' experience.

Many Thanks,

Lauren - Poltronesofà at ScS
Social Media Team

Valorada con 4 estrellas sobre 5

Staff helpful during the ordering of…

Staff helpful during the ordering of the sofa.
Delivery well organised.
Ordered leather sofa in arabis 005. Could you confirm this is the colour/material used to make the item so I can ensure I make the correct selection if I decide to purchase further items from the same range.

2 de julio de 2026
Logotipo de poltronesofà - Dearne Valley

Respuesta de poltronesofà - Dearne Valley

Good Morning Karen,

I hope you are well and thank you for taking the time to leave us your review.

I am pleased to see that you found the team to be helpful when placing your recent order with us.

I can confirm that your sofa has been ordered in The Arabis leather and the colour option is 005 which is the dark beige.

If there’s anything we could have done to make it a 5-star experience, we’d really appreciate your feedback.
If you feel happy to update your review, you can do so in your TP account by going to ‘My Reviews’, locating this review, and selecting ‘Edit’, where you can amend both the rating and review content.

Many thanks,
Poltronesofa at ScS
Social Media Team

Valorada con 2 estrellas sobre 5

Wrong colour delivered

Wrong colour delivered, been reported still waiting on a phone call to resolve

28 de junio de 2026
Logotipo de poltronesofà - Dearne Valley

Respuesta de poltronesofà - Dearne Valley

Ciao Mr Hollis,

I hope you are well and thank you for your review.

I have tried to call you today to discuss this further. There was no answer however I have left a voicemail and sent you over an email as mentioned.
If you can take a look and submit the information back and we will ensure that this is looked into as quickly as possible.

Many thanks,
Lynsey - Poltronesofa at ScS
Social Media Team

Valorada con 5 estrellas sobre 5

Both staff members were great

Both staff members were great, honest, and efficient, and they were brilliant with their customer service. The lady dealing with us went above and beyond by setting out our room true to size in their store, explaining every material in depth, and helping us choose the best color option to suit us.

1 de julio de 2026
Valorada con 5 estrellas sobre 5

The staff was lovely and exreamly…

The staff was lovely and exreamly attentive and helpful while me and my husband browsed around. We went in for one type of couch and ended up finding a completely different type that we both fell in love with the secind we sat down. Counches are amazing and while they can be a bit pricey thdy are worth it. Plus with the 0 interest payment plans they offer, suddenly the couches are much more affordable.

18 de junio de 2026
Valorada con 5 estrellas sobre 5

Highly recommend

Brilliant experience from start to finish. The staff was helpful, friendly and genuinely cared to help us find the right sofa. Great quality and amazing customer service. Highly recommend.

23 de junio de 2026

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más