Stephen and Karl were fantastic Stephen especially as he fitted the furniture together so I spent more time talking to him as he worked.
Wonderful experience thank you

They kept me informed about delivery and when it changed they apologised and kept me updated until they did deliver my sofabed, they were brilliant from start to finsh

Dalton and Lewis were very professional and did a great job.

The delivery was due on the day at 3:30pm I received a call earlier in the day to say they were an hour and a half away and that meant the delivery was coming 3 hours earlier than planned great for me as off work but if you had planned around the original time you may have had to make some urgent plans

Staff were great from the second i walked through the door, more than helpfull & knowledgeable.
Happy customer, fantastic no hassle service.

Great product really impressed with the quality

Super friendly and helpful staff, and a really nice selection of furniture!

Good service in shop to delivery and upholster

I am writing this on behalf of an older family member who used my e-mail address when ordering, as she doesn't use technology or emails etc.. In terms of the staff in store she was very happy with the service. They were very helpful and patient as she literally looked at everything they had in store. She knew there would be an issue with being able to get a large sofa into her room so it had to be a specific size. She tells me that she was happy with her delivery experience. The 2 lads were very helpful and even attached the batteries for the chairs. There was a slight snag in that on first attempt they could not get the Sofa in the room and said that they would have to return it to store. Her brother was with her when ordering and he had measured the one in store to within a mm so knew that if attempted in a certain way and angle that it would just fit. She mentioned this to them so they took it back out turned it around and at this point they were able to get it into the lounge. Phew... all's well that ends well. The lads installed the feet and the sofa and 2 arm chairs look great. She is delighted with them. On the whole she was happy with her experience. The order date was quite long and it would have been good to get updates as the date got nearer but there was no issue when she phoned to enquire.

Helpful professional staff.

Quality products to choose from.

Very good service and kept updated as to when our sofa was going to be delivered, excellent service from the delivery team, and the team at my local store

Two very nice polite and friendly delivery men, on time specified, love my new chair and would recommend the company

Delivery guys came on time they were extremely polite and had my sofa in my house fast and efficiently, great guys
The sofa is beautiful
Thankyou all very much

Your consultant Jen was very knowledgeable in your products and provided us with lots of information. Extremely patient with us and on our return visit answered all our questions.

We were given a day of del in plenty of time.
We were advised the day before with an approximate time of delivery.
On the morning of delivery we were given a half hour window for delivery.
This was correct and the 2 lads were very careful and inconsiderate.

great service even got delivered earlier than expected
guy who delivered & built up my chair very friendly,professional & polite
I will definitely buy from you’s again
thank you

Everything went smoothly from purchase to delivery.

We walked in having never been in store before. Staff were professional, well presented and knowledgeable. They gave help and guidance without any over powering sales pitch Chloe and her female colleague in the Durham Retail branch were great. We returned when we had a confirmed house move date and Chloe met us to assist with our order. Ordering in store was cheaper than online and the personal touch really helped. Would revisit for future purchases and recommend to friends and family.

Friendly and efficient staff ensured a safe delivery and setup of new sofa, many thanks!