The support and input of the sales assistants in the Gloucestershire was just right. Karen was able to reassure and provide advice regarding our concerns. We really liked the fact all the colo... Ver más
Localización
Cambiar localizaciónUnit 2 St Oswalds Retail Park, The Cattle Market, GL1 2UE Gloucester, Gloucestershire,, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
As a 75yr old OAP female, living alone - it was so nice to see two lovely guys bringing in my new two seater settee and one armchair. When they were putting it together - they made it look so easy.... Ver más
Neither happy nor particularly upset, just didn't feel like it was a quality experience. Delivery timeline was 0700 to 1200. Who the hell wants to take a delivery at 0700. That was after 3 mont... Ver más
La empresa ha respondido
Nice sofa, exactly as ordered. Modular construction so easy to install ( and move if o have to do it). Delivered when they told me. Good communication. Team that dropped it off and put it together wer... Ver más
Información sobre la empresa
Sobre poltronesofà - Gloucester
Escrito por la empresa
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Escrito por la empresa
Información de contacto
Unit 2 St Oswalds Retail Park, The Cattle Market, GL1 2UE, Gloucester, Gloucestershire,, Reino Unido
- 01452 397350
4,7
Excelente
1 mil opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Shout out to Cary at SCS.
Want To Thank Cary for all her help with the purchase of my new sofa! She’s very helpful and kind. This is the second time she has helped me, previously when she was working at AHF GLoucester. Thanks again Cary, see you again soon. :)
28 de octubre de 2024
Opinión espontánea
Respuesta de poltronesofà - Gloucester
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
The delivery guys were brilliant DAI &…
The delivery guys were brilliant DAI & SCOTT.
They arrived earlier than the time slot which we were really pleased about. Brought the furniture in and assembled. Took ALL the wrapping away. Thank you so much DAI & SCOTT, you were both BRILLIANT.
21 de octubre de 2024
Opinión espontánea
Respuesta de poltronesofà - Gloucester
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Advance notice of when the sofas were…
Advance notice of when the sofas were going to arrive and updates leading to a precise time of delivery. Setting up sofas in correct positions and removing packaging, leaving the room neat and tidy. Dai and Lee were polite and courteous throughout.
15 de octubre de 2024
Opinión espontánea
Respuesta de poltronesofà - Gloucester
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Respuesta de poltronesofà - Gloucester
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Carys and Ryan were super wonderful…
Carys and Ryan were super wonderful today when we bought our new sofa and chair. They were helpful, knowledgeable, kept us at ease and were extremely patient with our decision making. They made the whole experience so enjoyable and relaxing. Thank you both, great job 👏 xx
14 de octubre de 2024
Opinión espontánea
Respuesta de poltronesofà - Gloucester
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Very helpful picking right furniture…
Very helpful picking right furniture for me
27 de agosto de 2024
Respuesta de poltronesofà - Gloucester
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Good delivery by Dai and Scott!!
Dai and Scott delivered our new SCS sofa, they did a fab job, helped get the sofa into the living room, made sure everything was good before leaving. Great customer service.
27 de septiembre de 2024
Opinión espontánea
Respuesta de poltronesofà - Gloucester
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Excellent Service
Many thanks to Dai and Scott today for the delivery. Very helpful and efficient. Love the new sofa!
27 de septiembre de 2024
Opinión espontánea
Respuesta de poltronesofà - Gloucester
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Tracking the order was easy
Tracking the order was easy. Delivery was on time.Dai and Scott the Delivery drivers were excellent, tidy and friendly 👍👍
27 de septiembre de 2024
Opinión espontánea
Respuesta de poltronesofà - Gloucester
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Delivery drivers Rhys and Josh were so…
Delivery drivers Rhys and Josh were so helpful and nothing was too much trouble they even moved my coffee table and chest for me after they’d positioned my sofa and chair as I have rheumatoid arthritis, they were extremely polite and conscientious ⭐️⭐️⭐️⭐️⭐️⭐️
17 de septiembre de 2024
Opinión espontánea
Respuesta de poltronesofà - Gloucester
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
New Sofa
The experience of buying a new sofa in the Gloucester store was impressive.
All of the staff were friendly and happy to help, especially Nicola who completed the transaction for us. She was knowledgeable on the product details and had a lovely friendly manner.
It was a pleasure to do business with her.
Thank you Nicki
15 de septiembre de 2024
Opinión espontánea
Respuesta de poltronesofà - Gloucester
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Respuesta de poltronesofà - Gloucester
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Respuesta de poltronesofà - Gloucester
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Both Simon and Josh arrived on time was…
Both Simon and Josh arrived on time was here for around 15 minutes. Polite helpful
SCS in Gloucester were extremely helpful and chatty. Really nice experience
3 de septiembre de 2024
Opinión espontánea
Respuesta de poltronesofà - Gloucester
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Karen was friendly ,helpful
Karen was friendly ,helpful , knowledgeable and excellent asset to your company
25 de agosto de 2024
Respuesta de poltronesofà - Gloucester
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Sofa we got were good value and exactly…
Sofa we got were good value and exactly what we wanted. Was a little annoying having delivery time changed, however when the delivery guys came, Dai + Scott, they made it all worth while, friendly, funny and helpful, they took sofas to the right location, assembled them and basically did everything. Definitely need to give them some credit.
30 de agosto de 2024
Opinión espontánea
Respuesta de poltronesofà - Gloucester
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Absolutely first class experience
Absolutely first class experience. Bought two new sofas. Tim Smith in the store was so pleasant and helpful. Would certainly not hesitate in buying again from SCS.
25 de agosto de 2024
Respuesta de poltronesofà - Gloucester
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Jason and Huw, Great Delivery Team
Very positive overall, from the great saleslady in the Gloucester Store (St.Oswalds) to Jason and Huw who delivered my new recliner today. Jason and Huw were on time, let me know when they were going to arrive, off-loaded and assembled the recliner very efficiently, both were courteous and a credit to the company.
24 de agosto de 2024
Opinión espontánea
Respuesta de poltronesofà - Gloucester
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Delivery
Kept us informed about delivery Jason and Huw quickly and efficiently assembled the items and were very polite
16 de agosto de 2024
Opinión espontánea
Respuesta de poltronesofà - Gloucester
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Fast & Professional
Delivered so fast, I’ve never had a delivery that quick before. Very nice and professional guys can’t rate them any higher.
16 de agosto de 2024
Opinión espontánea
Respuesta de poltronesofà - Gloucester
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.