poltronesofà - Leeds Opiniones 

3891
TrustScore: 4.5 sobre 5

4,3

Unit L Junction 27 Retail Park, Holden Ing Way, WF17 9AD Leeds, Yorkshire,, GB


Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Our first visit to several furniture outlets resulted in a successful purchase from Poltronesofa We found exactly what we wanted at a price within our budget with the help of a friendly sales person... Ver más

Valorada con 3 estrellas sobre 5

Different story when you’re buying a sofa it is a good journey however when something goes wrong with the sofa, you are dealing with another separate company for the repairs & maintenance. We are tol... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Very great customer service from entering the store all the way through to the end of purchase. Every detail explained of the delivery process . Very nice staff & very helpful with no pressure interac... Ver más

Valorada con 5 estrellas sobre 5

Helpful staff in store, kept well informed about the delivery. Thought I needed to remove the glass in the lounge window to get the sofa in but the amazing delivery guy sorted it which saved me money.... Ver más


Información sobre la empresa

  1. Tienda de muebles

Sobre poltronesofà - Leeds

Escrito por la empresa

poltronesofà

Visit poltronesofà

poltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages

You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us

With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.

Escrito por la empresa


Información de contacto

  • Unit L Junction 27 Retail Park, Holden Ing Way, WF17 9AD, Leeds, Yorkshire,, Reino Unido

  • 0191 731 3300

4,3

Excelente

TrustScore: 4.5 sobre 5

4 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,3

Todas las opiniones

(3891)

17.797 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 4 estrellas sobre 5

Staff were really friendly and helpful

Staff were really friendly and helpful. Only reason it wasn't a 5 star is because the manager promised to call me that afternoon as he was trying to secure an earlier delivery date for me but he never did so I'm still unsure when exactly my delivery will be!

30 de junio de 2026
Logotipo de poltronesofà - Leeds

Respuesta de poltronesofà - Leeds

Ciao Natalie,

I hope you are well and thank you for your review.

I am pleased to see that you had a positive experience and found the team in store to be friendly and helpful on your visit.

I am sorry that you haven't yet heard back regarding your delivery and have popped a message over to the store to ask if they can reach out to you as soon as possible.

Many thanks,
Lynsey - Poltronesofa at ScS
Social Media Team

Valorada con 5 estrellas sobre 5

Visited the store early in the year

Visited the store early in the year, staff were very helpful and friendly, gave us plenty of time to make a decision on what we wanted.
Sofa delivered this week, arrived on time and the gentlemen delivering it were very helpful a had the sofa put together in no time - excellent job.
The sofa itself is lovely- good quality and well made - very happy with our purchase.

26 de junio de 2026
Valorada con 5 estrellas sobre 5

Cannot recommend enough

Lovely greeting from Cameron, who explained the various products and helped us narrow down what we were looking for, before letting us browse the store on our own. We really appreciated this as other stores have very pushy staff who never leave you alone. Once we’d found our sofa, Cameron was a star in making sure we were happy with all aspects & we were very impressed with his style and depth of knowledge. Overall a great experience & product to match!

6 de junio de 2026
Valorada con 5 estrellas sobre 5

Staff very helpful

Staff very helpful in store. Sofa and chairs delivered ahead of scheduled delivery. Delivery staff were professional and helpful.

24 de junio de 2026
Valorada con 1 estrellas sobre 5

Utterly and frustratingly useless…

I can’t believe you have sent a form asking for comments. Your incompetence, lies and lack of communication in our case means we will never deal with SCS again (even in its pseudo-Italian disguise). A simple request to send a swatch has escalated into a battle to get our deposit back!!! Communication is hopeless!!

23 de junio de 2026
Logotipo de poltronesofà - Leeds

Respuesta de poltronesofà - Leeds

Good Morning,

I hope you are well and thank you for taking the time to leave us your review.

I am very sorry to see that you are disappointed in your experience so far.
I can see from the notes that the store are dealing with your request and have advised that they can come to your home with the fabric swatches for you to look over.

I apologise if the outcome regarding a cancellation request is not what you may have hoped for however it is advised in our terms and conditions that all orders are non-cancellable.

Kind regards,
Poltronesofa at ScS
Social Media Team

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más