As we entered the shop we met a lovely lady who was very helpful as I didn't know what sort of furniture I wanted. Her knowledge was amazing and I decided to buy a corner sofa. I would recommend this... Ver más
Localización
Cambiar localizaciónUnit 6 Pemberton Retail Park, 0, SA14 9UZ Llanelli, Carmarthenshire,, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
The 2gentlemen did the job -not very pleasant and engaging in personality.i pointed out marks on leg of sofa-one took a photo and said he’d document it and he’d forward it to pelotron store-prior to s... Ver más
La empresa ha respondido
Not rushed or followed around and sat on lots of sofas and tried them out. Everything explained clearly when we came into the store and about the colours available, what all the information on the ta... Ver más
We were kept informed through out the delivery process. The guys who delivered call us 30 minutes before delivery.. They got the furniture in our bungalow and soon fixed it all together.... Ver más
Información sobre la empresa
Sobre poltronesofà - Llanelli
Escrito por la empresa
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Escrito por la empresa
Información de contacto
Unit 6 Pemberton Retail Park, 0, SA14 9UZ, Llanelli, Carmarthenshire,, Reino Unido
- 01554 784050
4,6
Excelente
925 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Excellent service
Excellent service. Sofa delivered to the room, I didn’t want it unwrapped as I was still painting. Talked me through how to fix the sofa together and also advised that I could get a power bank for the sofa which I didn’t know about. Very happy customer.
20 de septiembre de 2024
Opinión espontánea
Respuesta de poltronesofà - Llanelli
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
The sales person was knowable knew all…
The sales person was knowable knew all the answers I asked couldn't fault the service
11 de septiembre de 2024
Respuesta de poltronesofà - Llanelli
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
The guys who delivered our sofas were…
The guys who delivered our sofas were fantastic! Dai & Scott kept us informed of arrival time and despite awkward access they made every effort to ensure a successful delivery, can't thank them enough!
18 de septiembre de 2024
Opinión espontánea
Respuesta de poltronesofà - Llanelli
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Very good service with llanelli store
17 de septiembre de 2024
Respuesta de poltronesofà - Llanelli
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Arrived on time
Arrived on time, very courteous and respectful of property.
Friendly and informative.
I highly praise Russell & Connor for their service
14 de septiembre de 2024
Opinión espontánea
Respuesta de poltronesofà - Llanelli
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Great experience
Great experience, no pressures from the staff, very helpful, nothing was too much trouble. Wonderful products in a welcoming environment.
Highly recommend
29 de agosto de 2024
Respuesta de poltronesofà - Llanelli
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Respuesta de poltronesofà - Llanelli
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Settee
Jason and Huw delivered and setup my new settee they were very pleasant and clean and tidy everything went smoothly very pleased.
27 de agosto de 2024
Opinión espontánea
Respuesta de poltronesofà - Llanelli
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Timeout delivery
Timeout delivery. Chair delivered with care by Huw and Jason.
27 de agosto de 2024
Opinión espontánea
Respuesta de poltronesofà - Llanelli
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Great atmosphere
Great atmosphere, Nick and Andrea made us feel relaxed and at home, even encouraging us to take our shoes off, and put our feet up.
Great sales experience, open recommendations and helped us in the choice of which sofa/ chairs to buy to suit our room.
23 de agosto de 2024
Respuesta de poltronesofà - Llanelli
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
My experience with SCS
Our experience with SCS was very pleasant. We we put at ease.The sales person that saw to us was very helpful and explanatory. He made sure we has all offers that were available that day .
19 de agosto de 2024
Respuesta de poltronesofà - Llanelli
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Exceptional service
Iestyn and Dave were exceptional, they kept us informed of the delivery time, wee careful when bringing in the furniture and put everything together.We purchased a manual 2 seat recliner and an electric 3 seater, lots to unpack and put together, all done efficiently and carefully, the lovely shop assistant Andrea was also patient, knowledgeable and very helpful. All in all a very smooth, informed experience.
15 de agosto de 2024
Opinión espontánea
Respuesta de poltronesofà - Llanelli
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Delivery was really quick
Delivery was really quick. Iestyn and Dave were really friendly and helpful
Great service all round.
14 de agosto de 2024
Opinión espontánea
Respuesta de poltronesofà - Llanelli
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Iestyn and Dave did a great job of…
Iestyn and Dave did a great job of delivering the sofas and couldn’t be more helpful.
14 de agosto de 2024
Opinión espontánea
Respuesta de poltronesofà - Llanelli
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Dai and Scott were friendly
Dai and Scott were friendly, professional. Polite and knowledgeable.
They delivered my sofa with ease. Well done guys.
13 de agosto de 2024
Opinión espontánea
Respuesta de poltronesofà - Llanelli
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Iestyn and Dave
Iestyn and Dave arrived at the time that was estimated, both were very professional and. Polite and it was obvious they were experienced at their job.
All the packaging was taken awa, overall the delivery was excellent as was the salesman at the Llanelli store
7 de agosto de 2024
Opinión espontánea
Respuesta de poltronesofà - Llanelli
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
what made my experience good Looking At The
what made my experience good . was looking around store at the lovely furniture the sofas are lovely .the Lady that came to Talk to me was very Helpful .
29 de julio de 2024
Respuesta de poltronesofà - Llanelli
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Iestyn and Dave delivery
Iestyn and Dave were fab when delivering
3 de agosto de 2024
Opinión espontánea
Respuesta de poltronesofà - Llanelli
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Matt and Josh from Llanelli branch came…
Matt and Josh from Llanelli branch came to the house today to deliver our furniture.
Could not have asked for a nicer pair of guys. Very helpful, polite and chatty, took great care when coming in and out the house, also showed us how the furniture assembled in case we needed to move it. Whole experience from the store to delivery was excellent
24 de julio de 2024
Opinión espontánea
Respuesta de poltronesofà - Llanelli
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Great costumer service
Andrea was very helpful but not pushy. Left us get on with browsing their stock but was always on hand when needed.Also like the honesty when helping with choosing our sofas. She made us feel like old friends.
19 de julio de 2024
Respuesta de poltronesofà - Llanelli
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.