Very good from start to finish 👍🏻Staff very helpful with a quick delivery. Very pleased with the purchase

Very helpful, very pleasant

Nicely spacious show room. Ollie was very helpful and sorted us with a new sofa.
Bagged a bargain! Very happy 😃

I love my sofas very good condition and quality

I found the assistant was very helpful and didn't push you to buy. He was very polite. The delivery men where also very polite and caring people

Great service, knowledgeable staff. Perfect delivery by pleasant and friendly staff

The communication of the delivery date and time was excellent, and I received a call from the delivery men half an hour before they arrived. The delivery was on time, efficient and speedy and they tidied up and took away all the packaging. As an older person I would have preferred a little more clarity about the battery pack and its relationship to the adaptor and the controls, but it didn’t take me long to work it out once I’d had my furniture in my house for 24 hours!

great service and knowledgable sales staff

Easy to order in store. Lots of fabric choice. Delivered on time. Beautiful chair

Great service and very efficient staff

Advance warning of arrival. Very efficient, helpful and friendly.

All round service from ordering to delivering . Professionally delivered .

Excellent experience buying from this company. Everything happened when they said it would.100% recommend

Great service and advice. Selling team an the highest possible level.

The sales people indicated that the sofa was available in all swatch colours but failed to say that there was an extra fee. The display also doesn't indicate prices or pricing. Even on completion of sale the additional price was not mentioned. Duplicitous is the only word which describes the staff. I didn't mind the extra price its that it was never referred to which I find unworthy and distrust.

Easy store to walk round good offers and choices omar was excellent

it was our first time dealing with Poltronesofa, but i must say it was a good experience, the staff were nice and friendly and when ordering our furniture everything went nice and smooth.

sofas arrived in the predicted timeframe, delivery and assembly was quick, sofas are very comfy. customisation was fairly easy and salesmen were friendly

Great customer service, met our needs & Omar at Loughborough really looked after us.

We were served by Pete at the Loughborough store. I cannot express how lovely and helpful he was. We felt extremely comfortable with his service. He is an asset to the company! Thank you.