poltronesofà - Newport Opiniones 

1253
TrustScore: 4.5 sobre 5

4,7

Newport Retail Park, Spytty Road, NP19 4QQ Newport, Monmouthshire,, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

the delivery came sooner than expected which was a bonus! was due delivery around 1-3pm and they turned up at 9:30 !! the guys who delivered were very kind and helpful with setting up the sofa and ch... Ver más

Valorada con 3 estrellas sobre 5

Think delivery charge for a single chair is outrages. given the time it took delivery guys to assemble the various parts and leave was not more then 20 mins. While the chair is quite comfortable... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Staff were excellent, in particular Evan at Newport Store. Went out of his way to ensure we had the deal we wanted. The delivery gents were polite, courteous and respectful of our property and carefu... Ver más

Valorada con 5 estrellas sobre 5

I did my initial look ABT the range before going to the Newport store. By complete chance the recliner that I was interested in was part of the first suite in the store, so I tried it for fit and it... Ver más


Información sobre la empresa

  1. Tienda de muebles

Sobre poltronesofà - Newport

Escrito por la empresa

poltronesofà

Visit poltronesofà

poltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages

You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us

With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.

Escrito por la empresa


Información de contacto

  • Newport Retail Park, Spytty Road, NP19 4QQ, Newport, Monmouthshire,, Reino Unido

  • 01633 284960

4,7

Excelente

TrustScore: 4.5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(1253)

17.380 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Salesman was fantastic

Salesman was fantastic, knowledgeable, friendly and not pushy, a credit to your store. The other staff we spoke to was also very friendly. The store layout was great as my partner is in a wheelchair, with plenty of room to get around.

20 de abril de 2026
Valorada con 5 estrellas sobre 5

Staff were very informative

Staff were very informative and went through everything before I ordered a 2 and 4 seater sofas /and foot stool. You had lovely cushions also on that sofa and a throw to match - I was willing to buy these 4 cushions costing £196 if I could buy the matching throw 🙏🏼 but staff said the throw was not for sale decoration only 😩😩 what a shame - it all matched . Disappointing that these throws which match are not for sale .

21 de abril de 2026
Valorada con 3 estrellas sobre 5

Very expensive delivery

Staff member was very helpful and we got the chair we wanted. However, the delivery for one chair was £120 I found this unreasonable.

17 de abril de 2026
Logotipo de poltronesofà - Newport

Respuesta de poltronesofà - Newport

Good Morning,

I hope you are well and thank you for your 3* review.

Thank you for your feedback following your visit to store, I am pleased that you found the team to be helpful on your visit and you were able to purchase the chair that you wanted.

I am sorry that you felt disappointed regarding the delivery charge. This is a standard cost for all orders and ensures that the team will delivery to your room of choice, complete any required assembly and take away all of the packaging with them.

We hope that you will be happy with your chair on arrival and thank you very much for your order with us.

Have a lovely day.

Many thanks
Lynsey - Poltronesofa at ScS
Social Media Team

Valorada con 5 estrellas sobre 5

We visited Poltronesofa Spytty …Sunday 12th April just after the store opened

We visited Poltronesofa Spytty Newport, on the 12th of April, we were greeted, and left alone to browse, and we told iff we needed any help to ask, after we chosen our sofa, we were helped immensely by 1 lady and 2 gentleman who were very knowledgeable about what we wanted, they made our experience a easy task, after problems with another company, we left very happy, can’t wait to receive it now, we also took out Elite insurance,having asked about it, explained it all in detail without us getting confused, previously bought from you in the past and definitely in the future, highly recommend this store.

16 de abril de 2026
Valorada con 1 estrellas sobre 5

They me date for delivery then cancel…

They me date for delivery then cancel it cant give me new date so ring them but wrong number for shop where i ordered from said they would the shop to ring me but did not ring me so i ring the shop and all they did was give me the run round

1 de abril de 2026
Opinión espontánea
Logotipo de poltronesofà - Newport

Respuesta de poltronesofà - Newport

Ciao Debra,

I hope you are well and thank you for your review.

I am very sorry to see that your delivery date was cancelled and that you haven't yet been provided with an update on this.
Please send us a screenshot of your review, along with your order number or address and postcode to socialmedia@poltronesofa.co.uk and we can certainly take a look over this for you.

Kind regards,
Lynsey - Poltronesofa at ScS
Social Media Team

Valorada con 5 estrellas sobre 5

Professional

The gentleman have a professional attitude and behaviour to deliver the sofas in the house.
Done a great job. Thank you 😊

31 de enero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

DO NOT USE SCS

DO NOT USE SCS . STILL WAITING FOR A DEPOSIT OF £235 WHICH WAS MEANT TO BE CREDITED TO MY BANK WITH IN 14 DAYS. THAT WAS DECEMBER 28TH AND STILL WAITING. ENDLESS CALLS TO THE STORE , CUSTOMER SERVICES AND FINANCE COMAPNY AND ALL SAYING THE SAME THING WE ARE BEHIND WITH OUR PAYMENTS. !!! BE WARNED !! APPAULING SERVICE

27 de diciembre de 2025
Opinión espontánea
Logotipo de poltronesofà - Newport

Respuesta de poltronesofà - Newport

Good Morning Claire,

I hope you are well and thank you for taking the time to leave us your review.

I am very sorry to see that you are waiting on your deposit payment being returned.
As your order details are not included I am unable to take a look at this.
If you require any help then please send a screenshot of your review, along with your order number or address and postcode to socialmedia@scs.co.uk.

Kind regards,
Lynsey - ScS Social Media Team

Valorada con 5 estrellas sobre 5

A fabulous customer experience.

A fabulous customer experience. From start to finish we were well informed of all details of our purchase. A very friendly and knowledgeable member of staff, Morgan from your Newport branch, went above and beyond to help us with finding what we wanted. Thanks again Morgan, you were just fab!

10 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

5 stars - Damian

Scs furniture shop. I am absolutely well pleased with my power recliner sofa. Excellent quality and value. Staff are amazing and so helpful. Sofa arrived on date I required. 2 Delivery young men were very friendly and respected myself and my property. Will definitely recommend to family and friends. 👍.

29 de octubre de 2025
Opinión espontánea

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