poltronesofà - Nottingham Opiniones 

1132
TrustScore: 4.5 sobre 5

4,7

Unit 1 Lady Bay Retail Park, Meadow Lane, NG2 3GZ Nottingham, Nottinghamshire,, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Quick and easy, lady who dealt with us had knowledge and was fast at what she does. Sofa is amazing and we paid a fantastic price! Delivery was great and the men who delivered and built it was really... Ver más

Valorada con 5 estrellas sobre 5

Great service we measured up a sofa set went home to make sure it all fitted which it did then we rushed back to make the purchase We had to telephone them as we would not make it back before closin... Ver más

Valorada con 5 estrellas sobre 5

We had the best customer service at the lady bay retail park, allowed to leisurely look around no hard selling/ pushing, just on hand when we needed them. We picked our sofa and Glenn was super helpf... Ver más

Valorada con 3 estrellas sobre 5

The salesman at lady bay retail park. Was polite helpful and knowledgeable. He did however hover a little when we needed some consideration time. I would also like to point out that having agreed... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de muebles

Sobre poltronesofà - Nottingham

Escrito por la empresa

poltronesofà

Visit poltronesofà

poltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages

You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us

With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.

Escrito por la empresa


Información de contacto

  • Unit 1 Lady Bay Retail Park, Meadow Lane, NG2 3GZ, Nottingham, Nottinghamshire,, Reino Unido

  • 0115 943 8980

4,7

Excelente

TrustScore: 4.5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(1132)

17.727 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great service

Great service provided by the staff in the SCS store. Delivery drivers were extremely helpful and friendly.

25 de octubre de 2024
Opinión espontánea
Logotipo de poltronesofà - Nottingham

Respuesta de poltronesofà - Nottingham

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Valorada con 5 estrellas sobre 5

Great customer service from Yvette

Great customer service from Yvette(lady bay retail park store) explained everything to me and solved any questions I had too.got myself an amazing sofa deal on flexible payment finance option.hihgly recommend.

24 de octubre de 2024
Opinión espontánea
Logotipo de poltronesofà - Nottingham

Respuesta de poltronesofà - Nottingham

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Valorada con 5 estrellas sobre 5

Really nice guys

Really nice guys, very helpful, nothing too much trouble, even when they initially couldn’t get the sofa through the front door!

24 de octubre de 2024
Opinión espontánea
Logotipo de poltronesofà - Nottingham

Respuesta de poltronesofà - Nottingham

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Valorada con 5 estrellas sobre 5

Excellent service and speedy delivery.

Excellent service and speedy delivery.
Delivery chaps ( Tommy & Liam ) kept in constant contact to let me know day and time of delivery.
They were very polite and put my sofa together in no time, even positioning the cushions in the right place.

17 de octubre de 2024
Opinión espontánea
Logotipo de poltronesofà - Nottingham

Respuesta de poltronesofà - Nottingham

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Valorada con 5 estrellas sobre 5

Store and delivery guys top notch

Store and delivery guys top notch. On time, actually ahead of time. Neat and tidy. Perfect service. Pleased with the sofa as well as the service. Price wasn’t bad either!

16 de octubre de 2024
Opinión espontánea
Logotipo de poltronesofà - Nottingham

Respuesta de poltronesofà - Nottingham

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Valorada con 5 estrellas sobre 5

Great experience from start to finish

Great experience from start to finish. Glenn in the shop was lovely and answered all my questions. Very glad he recommended the gliders as I realised my old sofa had torn the carpet where I have to move it to get to the cupboard underneath the stairs and the new sofa just slides along like a charm even though it's a heavy sofa bed.
Glenn gave me a delivery date estimate, which turned out to be totally accurate and I got order updates by text and email in plenty of time to arrange getting rid of my old sofa.
Andy K and Dave B delivered it and again, were great and answered my questions. Both lovely gents.
Couldn't be happier with my new furniture and the whole experience.

14 de octubre de 2024
Opinión espontánea
Logotipo de poltronesofà - Nottingham

Respuesta de poltronesofà - Nottingham

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Valorada con 5 estrellas sobre 5

We just bought new sofa and chair from…

We just bought new sofa and chair from SCS and we are very happy with whole process.
Excellent customer service and great vey professional delivery done by Tom and Deon which keeps us updated with time schedule and all process was very smooth.
Thank you

8 de octubre de 2024
Opinión espontánea
Logotipo de poltronesofà - Nottingham

Respuesta de poltronesofà - Nottingham

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Valorada con 5 estrellas sobre 5

Tim was very helpful and made me feel…

Tim was very helpful and made me feel at ease in choosing my setee even had a nice cup of coffee the whole experience was a good one from start to finish thank you Tim.

Sue oconnor

4 de octubre de 2024
Opinión espontánea
Logotipo de poltronesofà - Nottingham

Respuesta de poltronesofà - Nottingham

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Valorada con 5 estrellas sobre 5

Brilliant service from the delivery crew!

The crew were brilliant, our house is not the easiest to access and we were having a corner sofa and recliner chair delivered which made it 100 times more difficult but they managed to do it with no damage to paintwork which amazed me! Great lads as well, very friendly and courteous, highly recommended, thank you ☺️

4 de octubre de 2024
Opinión espontánea
Logotipo de poltronesofà - Nottingham

Respuesta de poltronesofà - Nottingham

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Valorada con 5 estrellas sobre 5

Tim was fantastic

Tim was fantastic! Made buying our first sofa a very fun and easy experience! He gave us lots of good advice and we are super happy with the purchase we made ! Thanks very much, can’t wait for the sofa to arrive !

30 de septiembre de 2024
Opinión espontánea
Logotipo de poltronesofà - Nottingham

Respuesta de poltronesofà - Nottingham

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Valorada con 5 estrellas sobre 5

Tim was very helpful,kind and patient…

Tim was very helpful,kind and patient happy customer its not the first time that iv had a sofa from SCS
I love this shop

26 de septiembre de 2024
Opinión espontánea
Logotipo de poltronesofà - Nottingham

Respuesta de poltronesofà - Nottingham

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Valorada con 5 estrellas sobre 5

Very helpful and friendly

Very helpful and friendly

18 de septiembre de 2024
Logotipo de poltronesofà - Nottingham

Respuesta de poltronesofà - Nottingham

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Valorada con 5 estrellas sobre 5

Great customer service very helpful…

Great customer service very helpful staff narrow everything down

18 de septiembre de 2024
Logotipo de poltronesofà - Nottingham

Respuesta de poltronesofà - Nottingham

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Valorada con 5 estrellas sobre 5

Furniture delivery

Great communication.Excellent delivery by Terry and Chris. Absolutely stress free Thank you

24 de septiembre de 2024
Opinión espontánea
Logotipo de poltronesofà - Nottingham

Respuesta de poltronesofà - Nottingham

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Valorada con 5 estrellas sobre 5

Joe and mark delivered my settee and…

Joe and mark delivered my settee and chair this morning. Very friendly and professional.
My experience with scs has been very good, from the store to delivery.

16 de septiembre de 2024
Opinión espontánea
Logotipo de poltronesofà - Nottingham

Respuesta de poltronesofà - Nottingham

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Valorada con 5 estrellas sobre 5

Great staff

The staff was so helpful and understanding of what we needed
You could tell that they had of knowledge of the sofas

13 de septiembre de 2024
Logotipo de poltronesofà - Nottingham

Respuesta de poltronesofà - Nottingham

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Valorada con 5 estrellas sobre 5

Nate and Todd were super efficient

Nate and Todd were super efficient, called well ahead of my delivery time, attended earlier than the previously (texted) time which was excellent, and placed my new sofa in situ with ease. They explained everything, used cover blankets so as not to cause damage and generally did a fab job!

12 de septiembre de 2024
Opinión espontánea
Logotipo de poltronesofà - Nottingham

Respuesta de poltronesofà - Nottingham

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Valorada con 5 estrellas sobre 5

Great experience at SCS today

Great experience at SCS today. Was met by Glenn at their Lady Bay Nottingham Store. I went there specifically to view a sofa I had seen on line. Needed to know it was the right one for me. Glenn knew exactly where the sofa and chairs I had come to see were in the store, and gave some great information. Time was short for me so I booked an appointment through their website for the evening. At the appointment Glen went through everything regarding the purchase and as I knew what I wanted for definite it took no more than 25 minutes to complete everything. Nice surroundings, Knowledgeable employees and a great selection of furniture. Just have to wait now for my sofa and chair to be delivered, but the purchase experience was great.

13 de septiembre de 2024
Opinión espontánea
Logotipo de poltronesofà - Nottingham

Respuesta de poltronesofà - Nottingham

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Valorada con 5 estrellas sobre 5

Amazing service

Joe and Mark delivered our sofa for us. They rang us when they was about 40 minutes away to keep us informed and updated.
When they got here they was both friendly and polite and had everything in and unpacked within 10 minutes.
Thank you so much 😊

5 de septiembre de 2024
Opinión espontánea
Logotipo de poltronesofà - Nottingham

Respuesta de poltronesofà - Nottingham

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Valorada con 5 estrellas sobre 5

Dedicated

The member of staff was helpful she answered all of our questions and then helped to fulfill our order and arrange finance although that meant her staying well after the shop was supposed to close.

11 de septiembre de 2024
Logotipo de poltronesofà - Nottingham

Respuesta de poltronesofà - Nottingham

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

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