poltronesofà - South Shields Opiniones 

730
TrustScore: 4.5 sobre 5

4,7

Crossgate, 0, NE33 5QX South Shields, Tyne and Wear,, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Sofa & chair where delivered 30 minutes earlier than was stated in the email. The men were professional and friendly. There were no issues putting the items together. Great experience. The sofa & c... Ver más

Valorada con 4 estrellas sobre 5

Service on purchase was ok, needed to find someone despite having spent 10 minutes looking about the shop. Deliver service was excellent. The guys were friendly and helpful making sure furniture was w... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We were kept informed every step of the way on how long our new suite would take and then what date and time it was going to be delivered. The two young men were very pleasant, respectful and profess... Ver más

Valorada con 5 estrellas sobre 5

Sean and Paul delivered our new suite yesterday and were excellent. They were very polite, checked the route to our living room prior to starting unpacking the suite and worked quickly to complete th... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de muebles

Sobre poltronesofà - South Shields

Escrito por la empresa

poltronesofà

Visit poltronesofà

poltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages

You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us

With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.

Escrito por la empresa


Información de contacto

  • Crossgate, 0, NE33 5QX, South Shields, Tyne and Wear,, Reino Unido

  • 0191 731 3300

4,7

Excelente

TrustScore: 4.5 sobre 5

730 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(730)

17.380 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great service

The whole buying experience was great - we were advised and helped at each step and didn't feel pressured at all at any point.
The lads who delivered were polite, efficient and extremely careful with all of our property. Thanks very much.

30 de abril de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

EX DISPLAY DAMAGED SOFAS PASSING OFF AS NEW ?

Our new settee has arrived in a disgusting state . howeverthis is dealt with further forward it is unacceptable to deliver such a damaged product after waiting so long for delivery . Disgusting service wouldn't recommend. The products are clearly ex display we will contacting trading standards and providing them with all of the relevant evidence to support this. Totally unacceptable

SDC-353-

4 de abril de 2025
Opinión espontánea
Logotipo de poltronesofà - South Shields

Respuesta de poltronesofà - South Shields

Good Morning,

I hope you are well.

I am very sorry to hear that your furniture has been delivered damaged.
So we can assist you further please send a screenshot of your review and your order number or address and postcode to socialmedia@scs.co.uk.

Thank you
Lucy - SCS Social Media Team

Valorada con 5 estrellas sobre 5

Great Deal + Great Delivery Process…

Apart from the fact that I got a great deal on my ex-display sofa, the delivery process was fast and painless! I could track the delivery guys via the link sent to me and the guys called when they were ten minutes away - 👌.

25 de marzo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

CUSTOMER SERVICES ARE A JOKE !!!

I have been trying to contact this joke of a company for months now about my faulty sofa. Tried phoning, emailing even the clowns that respond to my trust pilot reviews ask me to contact them direct and still no reply.
DO NOT BUY FROM SCS - CUSTOMER SERVICES ARE NON EXISTENT !!!
I have opened a case with citizens advice against these fraudsters !!!!!

9 de enero de 2025
Opinión espontánea
Logotipo de poltronesofà - South Shields

Respuesta de poltronesofà - South Shields

Good Morning Jenn,

Thank you for taking the time to leave your review.

We are very sorry to hear about your experience with your sofa and the difficulty you've had contacting us. We understand how frustrating this must be for you.

As your order details are not included I am unable to locate your email and take a look.
Please email socialmedia@scs.co.uk so that we can advise further.

Many thanks
ScS Social Media Team

Valorada con 5 estrellas sobre 5

Brilliant delivery.

Brilliant delivery guys who assessed entry, unpacked everything and placed the sofas where I wanted them. Very polite and genuinely great guys. Thanks.

14 de febrero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Top Notch Service from beginning to end.

From going in SCS , choosing a sofa and getting the delivery, the service was great. The delivery men Bobby and Kai rang 20 minutes before they were going to be at my home which was great. On delivery they were very professional, polite and helpful. They brought the sofa in , unpacked it and placed it where we wanted it. They explained about the sofa
and asked if we were happy with everything. (Top lads)

13 de febrero de 2025
Opinión espontánea

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