Sofa & chair where delivered 30 minutes earlier than was stated in the email. The men were professional and friendly. There were no issues putting the items together. Great experience. The sofa & c... Ver más
Localización
Cambiar localizaciónCrossgate, 0, NE33 5QX South Shields, Tyne and Wear,, GB
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Consulta las opiniones de los clientes
Service on purchase was ok, needed to find someone despite having spent 10 minutes looking about the shop. Deliver service was excellent. The guys were friendly and helpful making sure furniture was w... Ver más
La empresa ha respondido
We were kept informed every step of the way on how long our new suite would take and then what date and time it was going to be delivered. The two young men were very pleasant, respectful and profess... Ver más
Sean and Paul delivered our new suite yesterday and were excellent. They were very polite, checked the route to our living room prior to starting unpacking the suite and worked quickly to complete th... Ver más
La empresa ha respondido
Información sobre la empresa
Sobre poltronesofà - South Shields
Escrito por la empresa
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Escrito por la empresa

Información de contacto
Crossgate, 0, NE33 5QX, South Shields, Tyne and Wear,, Reino Unido
- 0191 731 3300
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
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Great service
The whole buying experience was great - we were advised and helped at each step and didn't feel pressured at all at any point.
The lads who delivered were polite, efficient and extremely careful with all of our property. Thanks very much.
Very nice lady in store
Very nice lady in store. Excellent advice. Very patient and helpful
Excellent service
Julie, the person who served us was very friendly and made the visit to the store enjoyable
Your member of staff was very polite…and very helpful
Your member of staff was very polite and helpful in letting me know about the offers on different suits and choices of colours and prices etc.
Knew what he was talking about
South Shields branch staff very helpful…
South Shields branch staff very helpful .Chose a settee. Only objection is £120 delivery for one sofa. IT was free and I think so much is hard to justify.
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EX DISPLAY DAMAGED SOFAS PASSING OFF AS NEW ?
Our new settee has arrived in a disgusting state . howeverthis is dealt with further forward it is unacceptable to deliver such a damaged product after waiting so long for delivery . Disgusting service wouldn't recommend. The products are clearly ex display we will contacting trading standards and providing them with all of the relevant evidence to support this. Totally unacceptable
SDC-353-

Respuesta de poltronesofà - South Shields
Good service
Timely delivery,helpful crew and very good service.
Great Deal + Great Delivery Process…
Apart from the fact that I got a great deal on my ex-display sofa, the delivery process was fast and painless! I could track the delivery guys via the link sent to me and the guys called when they were ten minutes away - 👌.
Sofa Delivery
Crew excellent. Very polite. Carried out delivery smoothly and efficiently
CUSTOMER SERVICES ARE A JOKE !!!
I have been trying to contact this joke of a company for months now about my faulty sofa. Tried phoning, emailing even the clowns that respond to my trust pilot reviews ask me to contact them direct and still no reply.
DO NOT BUY FROM SCS - CUSTOMER SERVICES ARE NON EXISTENT !!!
I have opened a case with citizens advice against these fraudsters !!!!!

Respuesta de poltronesofà - South Shields
Great service in store
Great service in store, very helpful staff. Delivery was very easy. Nice men who kept me updated with time slot.
Brilliant service from start to finish
Delivery men were very friendly and provided a great service.
Delivery guys were very pleasant and…
My Delivery guys Bobby and Kai were very pleasant and helpful, couldn't have asked for two nicer people to receive my new sofas from.
3 piece suite
good efficient service .... rang us before delivery and 3 piece was delivered promptly and in good condition
Brilliant delivery.
Brilliant delivery guys who assessed entry, unpacked everything and placed the sofas where I wanted them. Very polite and genuinely great guys. Thanks.
Top Notch Service from beginning to end.
From going in SCS , choosing a sofa and getting the delivery, the service was great. The delivery men Bobby and Kai rang 20 minutes before they were going to be at my home which was great. On delivery they were very professional, polite and helpful. They brought the sofa in , unpacked it and placed it where we wanted it. They explained about the sofa
and asked if we were happy with everything. (Top lads)
Very helpful staff friendly and…
Very helpful staff friendly and knowledgeable and service with a smile great service
Kept well informed about when delivery…
Kept well informed about when delivery would be made on time with cheerful staff.Chair all set up and tested before leaving no complaints at all.
Great professional delivery by the lads…
Great professional delivery by the lads yesterday. Top stuff thank you.
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