We were welcomed in store, not pestered to buy which makes a refreshing change so we were able to look at the stock in our own time, Russell was very helpful and professional. Overall a great experien... Ver más
Localización
Cambiar localizaciónCrossgate, 0, NE33 5QX South Shields, Tyne and Wear,, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Sofa & chair where delivered 30 minutes earlier than was stated in the email. The men were professional and friendly. There were no issues putting the items together. Great experience. The sofa & c... Ver más
Service on purchase was ok, needed to find someone despite having spent 10 minutes looking about the shop. Deliver service was excellent. The guys were friendly and helpful making sure furniture was w... Ver más
La empresa ha respondido
Sean and Paul delivered our new suite yesterday and were excellent. They were very polite, checked the route to our living room prior to starting unpacking the suite and worked quickly to complete th... Ver más
La empresa ha respondido
Información sobre la empresa
Sobre poltronesofà - South Shields
Escrito por la empresa
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Escrito por la empresa
Información de contacto
Crossgate, 0, NE33 5QX, South Shields, Tyne and Wear,, Reino Unido
- 0191 731 3300
4,7
Excelente
730 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Lovely shop and very helpful staffnice and clean store
Great staff nice and clean store and good choice of sofas to choose from and very helpful
21 de junio de 2024
Respuesta de poltronesofà - South Shields
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
G Plan
I’m glad I’ve choose the G Plan Stratford. Three seatee. I would recommend very comfortable. The delivery drivers were very helpful.
8 de junio de 2024
Respuesta de poltronesofà - South Shields
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Danielle at south shields was amazing…
Danielle at south shields was amazing helping with advice I needed to choose what best fitted to me
12 de junio de 2024
Respuesta de poltronesofà - South Shields
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
SCS SOUTH SHIELDS - amazing store and staff!
We visited the SCS store in South Shields to purchase furniture we’d found on their website. We had made an online appointment and were met by Danielle.
Danielle was amazing. She went above and beyond to show us the different fabrics, colours and fillings that we could get for our chosen furniture. She was very knowledgable and gave us prices for different options and went through all the finance options too. We honestly could not fault her in any way. She was patient with our questions, and was happy, helpful and courteous throughout our visit. We made a purchase and are now awaiting delivery information.
Thank you SCS for helping us finally get our dream furniture and, especially, thank you Danielle for making our visit perfect. You are an asset to SCS. I wouldn’t hesitate to return to this store for future purchases and will definitely recommend you to family and friends in future!
1 de junio de 2024
Respuesta de poltronesofà - South Shields
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Quick and easy and plenty of help
Bought in South Shields branch. Julie was very helpful and full of knowledge in helping with our choice, made it easier and sorted everything what we required, Thanks.
10 de junio de 2024
Respuesta de poltronesofà - South Shields
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Helpful
Staff were very helpful showing us sofas that might be better for us didn't feel like we were rushed into buying any.
2 de junio de 2024
Respuesta de poltronesofà - South Shields
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
The delivery guys were polite &…
The delivery guys, mick & jake, were polite & professional.
6 de junio de 2024
Opinión espontánea
Respuesta de poltronesofà - South Shields
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
My replacement settees were delivered…
My replacement settees were delivered on time by Sean abd Kai who were very polite abd helpful abd took great care, thanks to both of them.
30 de mayo de 2024
Opinión espontánea
Respuesta de poltronesofà - South Shields
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Respuesta de poltronesofà - South Shields
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Respuesta de poltronesofà - South Shields
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
From first going into the shop your…
From first going into the shop your salesman John came across as very friendly and knowledgeable and was not pushy at all.
When we explained what products we wanted he went out of his way to get us the best package for our needs. We would have no hesitation in recommending John and your store for service and quality.
16 de mayo de 2024
Respuesta de poltronesofà - South Shields
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Bobby and Kai delivered my sofa on the…
Bobby and Kai delivered my sofa on the 21st they were polite and professional no damage was caused
21 de mayo de 2024
Opinión espontánea
Respuesta de poltronesofà - South Shields
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
really good staff and very helpful
19 de mayo de 2024
Respuesta de poltronesofà - South Shields
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Didn't feel rushed and the staff…
Didn't feel rushed and the staff answered all our questions.
18 de mayo de 2024
Respuesta de poltronesofà - South Shields
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Respuesta de poltronesofà - South Shields
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
The lads were on time and left no…
The lads were on time and left no damage.
7 de mayo de 2024
Opinión espontánea
Respuesta de poltronesofà - South Shields
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Respuesta de poltronesofà - South Shields
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
First Class Delivery Service by the two…
First Class Delivery Service by the two gentleman who delivered our furniture.Nothing was any trouble.Customer Service skills second to none. Thank you to you both from Gibson Removals.
4 de mayo de 2024
Opinión espontánea
Respuesta de poltronesofà - South Shields
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Seamless Instalation
The delivery guys, Bobby & Kai were very professional, installation looks perfect, no hassle and very polite and friendly.
30 de abril de 2024
Opinión espontánea
Respuesta de poltronesofà - South Shields
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Very friendly and helpful
29 de abril de 2024
Respuesta de poltronesofà - South Shields
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.