poltronesofà - Stockport Opiniones 

1973
TrustScore: 4.5 sobre 5

4,6

12 The Peel Centre, St. Marys Way, SK1 2HU Stockport, Cheshire,, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Good communication throughout the process. Excellent delivery by your men and good testing and demonstration of the suite build-up, should we move house in the future. Courteous and polite staff.

Valorada con 5 estrellas sobre 5

Excellent customer service by advisor Red. He guided us through the way Poltrone worked and all the options available. He was really attentive whilst not being pushy and left us to browse on our own w... Ver más

Valorada con 2 estrellas sobre 5

Terrible aftercare, and they don't contact you until a few days before to get your furniture, when I called to change the date, they still turned up at the cancelled date. And I have a faulty media so... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Selected our product from the Stockport Branch the delivery date quoted was completely accurate and the goods arrived as promised They were delivered by a very professional team who kept in contact... Ver más


Información sobre la empresa

  1. Tienda de muebles

Sobre poltronesofà - Stockport

Escrito por la empresa

poltronesofà

Visit poltronesofà

poltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages

You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us

With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.

Escrito por la empresa


Información de contacto

  • 12 The Peel Centre, St. Marys Way, SK1 2HU, Stockport, Cheshire,, Reino Unido

  • 0191 731 3300

4,6

Excelente

TrustScore: 4.5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(1973)

17.544 opiniones en los últimos 12 meses

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Valorada con 3 estrellas sobre 5

The guys at the store in Stockport were…

The guys at the store in Stockport were very good . Delivery was not good the sofa was delivered on the day stated but the tracking was very misleading as the time slot kept changing . When the sofa was delivered in the afternoon 4 of the backs were missing . After finding the warehouse tel no myself the backs were arranged to be delivered the next day . Bit of hassle but got sorted .

23 de julio de 2026
Logotipo de poltronesofà - Stockport

Respuesta de poltronesofà - Stockport

Good Afternoon,

Thank you for taking your time to leave us a review.

We're delighted to hear that you had a positive experience with our team at our Stockport showroom. However, we're sorry that your delivery experience did not meet the same standard.

We appreciate your feedback regarding the tracking updates and understand how frustrating it must have been for the delivery time to keep changing. Delivery time slots are provided as an approximate guide, as there can sometimes be factors outside of our control that may affect timings throughout the day.

We're also sorry that parts of your sofa were missing on arrival, although we're pleased to hear the missing backs were arranged and delivered the following day. We appreciate your patience while this was resolved.

Thank you again for sharing your experience. Your feedback will be passed on to the relevant teams as we continue to improve our delivery service.

Kind regards,

Lauren – Poltronesofà at ScS
Social Media Team

Valorada con 5 estrellas sobre 5

Great product …

The sales person was very welcoming without be pushy - advised on the product then left us to decide - he seemed very knowledgeable about the product - we came into store after looking at a competitors sofas and found your staff much more professional and no hard sell - basically let the product do the selling.

28 de julio de 2026
Valorada con 5 estrellas sobre 5

Jaz from Stockport branch was…

Jaz from Stockport branch was brilliant. He had loads of patience (over 2 hours we were there!) and was very knowledgeable about all the sofas and how we could have the size shape and colours we wanted. He was very friendly too. Excellent service! Thank you.

18 de julio de 2026
Valorada con 5 estrellas sobre 5

From our initial visit to the showroom…

From our initial visit to the showroom in Stockport and placing the order we received excellent customer service from Vinnie who was helpful, friendly, polite and not pushy. After several weeks the delivery team were prompt, friendly and courteous. Good job by all. Thank you. Gill on behalf of her Parents

18 de julio de 2026
Valorada con 5 estrellas sobre 5

Very friendly and helpful staff

Very friendly and helpful staff. I knew roughly what I wanted and soon found it. Staff were happy to show me around but also did not affect my decision in any way. Really good experience, lovely selection of sofas

15 de julio de 2026
Valorada con 5 estrellas sobre 5

Sitting comfortably again!

Daniel and Marc were fantastic. Called to advise eta and were quick, efficient and very friendly whilst installing the furniture.
Tracking app was very good too.
Not forgetting the team in the showroom, their advice and patience was gratefully received. We did take quite a long time in store to make our choices, but this didn’t appear to be a problem.
There was a few weeks lead time for maunufacture and delivery, which we were advised of, but definitely worth the wait, our new furniture is fantastic.
Would definitely recommend.

18 de julio de 2026
Valorada con 5 estrellas sobre 5

Brilliant outcome

Great experience from ordering to delivery. Staff were polite and friendly.
Delivery and build was very quick and no mess left. Superb all round experience. Sofa very comfortable and everything we expected.

14 de julio de 2026

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