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poltronesofà - Stockton, Portrack Opiniones 

3739
•
TrustScore: 4.5 sobre 5

4,6

Tienda de muebles
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Portrack Lane, 0, TS18 2QA Stockton-On-Tees, County Durham,, GB

•
01642 633012

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Was approached as soon as i entered the shop by rob, he was very knowledgeable and made me feel welcome. He took 5 mins of my time to explain about the sofas and that i could pick any sofa in any mate... Ver más

Valorada con 5 estrellas sobre 5

had a lovely experience from start to finish! in store picking a sofa to getting it delivered! the staff in the shop were so helpful and explained everything to us and we're very friendly, then when i... Ver más

Valorada con 5 estrellas sobre 5

From the minute we walked in, we were welcomed by the lovely polite Gurnam who introduced himself, let us walk around and explained everything we needed. He kept checking in on us and if we needed any... Ver más

Valorada con 5 estrellas sobre 5

We were welcomed into the store by George who assisted us throughout our visit. He was helpful, friendly and very informative. There was no rush here to come to a decision which made it easier to cho... Ver más

Información sobre la empresa

  1. Tienda de muebles

Sobre poltronesofà - Stockton, Portrack

Escrito por la empresa

poltronesofà

Visit poltronesofà
poltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages

You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us

With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.

Escrito por la empresa

Información de contacto

  • Portrack Lane, 0, TS18 2QA, Stockton-On-Tees, County Durham,, Reino Unido

  • 01642 633012

4,6

Excelente

TrustScore: 4.5 sobre 5

4 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(3739)

18.779 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Staff were not too pushy

Staff were not too pushy but very helpful in advising me on products when needed. Great choice of styles and materials. It took a while from order to delivery however delivery information was very good and the delivery crew were excellent

18 de junio de 2026
Valorada con 5 estrellas sobre 5

Good Service from SCS

Great Shopping experience with earlier than expected delivery for the two sofas. Discounts and finance options made us purchase two sofas from SCS this year.

16 de junio de 2026
Valorada con 4 estrellas sobre 5

The delivery guys were great and very…

The delivery guys were great and very friendly and professional. The sofa is fabulous.
The only criticism we had was we only got 24 hour notice about the delivery which didn’t allow us chance to arrange for the old sofa to be removed to make space for the new one.

21 de junio de 2026
Logotipo de poltronesofà - Stockton, Portrack

Respuesta de poltronesofà - Stockton, Portrack

Ciao Janet,

I hope you are well and thank you for your 4* review.

I am pleased to see that you had a positive experience with the delivery team and that you are happy with your new furniture.

Please accept my apologies that you were not given prior notice regarding your delivery and for any inconvenience that this may have caused. I will certainly pass on your feedback to our Distribution Centre.

Kind regards,
Lynsey - Poltronesofa at ScS
Social Media Team

Valorada con 5 estrellas sobre 5

Good service in the shop

Good service in the shop, answered all our questions. Not pushy. Kept informed about the delivery and the guys were prompt and efficient. Many thanks.

18 de junio de 2026
Valorada con 3 estrellas sobre 5

Service and price were great

Service and price were great. Long delivery dates. However, product delivered and several queries with the quality. The company may be italian owned but the product was manufactured locally.

28 de mayo de 2026
Logotipo de poltronesofà - Stockton, Portrack

Respuesta de poltronesofà - Stockton, Portrack

Ciao Robert,

I hope you are well and thank you for your review.

I am pleased to see that you were happy with the service on your visit to store however I am sorry that you have concerns regarding the quality of your furniture.

A service has been raised with an appointment now booked for a technician to attend on 23/06/26 to take a look.
I can appreciate how frustrating this must be for you and rest assured that we will look to resolve this as quickly as possible.

If you have any questions in the meantime then you can reach our aftercare team on 0191 7313300.

Kind regards,
Lynsey - Poltronesofa at ScS
Social Media Team

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