poltronesofà - Team Valley Opiniones 

1454
TrustScore: 4.5 sobre 5

4,7

Unit 7B, Retail World, Team Valley, NE11 0BD Gateshead, Tyne and Wear,, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Very nice sofa, arrived promptly with excellent delivery gentlemen . Price was reasonable and shop personnel were helpful with assistance in the Metro centre store . I have yet to see how well it serv... Ver más

Valorada con 5 estrellas sobre 5

Helpful professional staff who where available if you needed them but let you spend much time as you liked trying out the sofas without direst sales pressure. Result was we bought a sofa and otto... Ver más

Valorada con 5 estrellas sobre 5

All of the three staff there were welcoming and friendly when I came in. I approached Dave about the items I was interested in, as I remembered him from my previous sofa purchase in May. He was inform... Ver más

Valorada con 5 estrellas sobre 5

Excellent experience from Poltrone Sofas. My sofa was delivered exactly when I was told it would be and I love it it’s gorgeous. I ordered the Calboli leather sofas (two seater and three seater). Lov... Ver más


Información sobre la empresa

  1. Tienda de muebles

Sobre poltronesofà - Team Valley

Escrito por la empresa

poltronesofà

Visit poltronesofà

poltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages

You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us

With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.

Escrito por la empresa


Información de contacto

  • Unit 7B, Retail World, Team Valley, NE11 0BD, Gateshead, Tyne and Wear,, Reino Unido

  • 0191 731 3300

4,7

Excelente

TrustScore: 4.5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(1454)

17.870 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Delivery spot on kept me informed when…

Delivery spot on kept me informed when they were near
Had a job getting the furniture in lift but managed ,set up furniture where I wanted it placed ,showed me how to operate recliners , very good service 😀 👍

4 de julio de 2026
Valorada con 5 estrellas sobre 5

New settee

I got plenty of notice of when my settee and chair was coming and they came to my house and were polite and did their job without any fuss, l was very pleased

2 de julio de 2026
Valorada con 4 estrellas sobre 5

The man who took sofa ordgreat helper dave done…

The man who took sofa order dave done everything he cud t make us comfortable

27 de junio de 2026
Logotipo de poltronesofà - Team Valley

Respuesta de poltronesofà - Team Valley

Ciao Miss Hardingham,

Thank you very much for speaking with me today, we really appreciate your time and are pleased that you had a positive experience in store.

If there is anything we could have done to make it a 5-star experience, we’d really appreciate your feedback.
If you feel happy to update your review, you can do so in your TP account by going to ‘My Reviews’, locating this review, and selecting ‘Edit’, where you can amend both the rating and review content.

Many thanks,
Lynsey - Poltronesofa at ScS
Social Media Team

Valorada con 5 estrellas sobre 5

We had a delivery at lunchtime

We had a delivery at lunchtime. The staff were very well presented, very polite, friendly, informative and efficient. Due to the heat of the day and it being lunchtime, I did offer a cup of tea for which they declined and said they would prefer water. No problem, they were very grateful.

20 de junio de 2026
Valorada con 5 estrellas sobre 5

I felt like I was allowed to browse and…

I felt like I was allowed to browse and discuss with my husband without being hounded.The assistant explained everything but gave us space to think and breathe which was a change as normally I feel intimidated and put off when hounded.

18 de junio de 2026
Valorada con 4 estrellas sobre 5

Both positive and negative aspects of purchase

Assistant was knowledgeable about products available she made it easy to make our purchase. However one of the biggest fault in your store is the staff immediately pounce on customer's as soon as you walk into the store which is very off putting.We already knew what we wanted from a previous visit and didn't want or need this type of selling

12 de junio de 2026
Logotipo de poltronesofà - Team Valley

Respuesta de poltronesofà - Team Valley

Ciao Frances,

I hope you are well.

Thank you for taking the time to leave us your review and for the feedback regarding your experience.
I am pleased that you found the assistant to be knowledgeable on your recent visit to store and appreciate your comments.

We are always trying to improve our service and will ensure that your feedback is passed on to the relevant teams.

Thank you for your order with us.

Many thanks,
Lynsey - Poltronesofa at ScS
Social Media Team

Valorada con 5 estrellas sobre 5

Recently received our sofa and very…

Recently received our sofa and very happy with how its reshaped our living room. It’s very comfy and spacious so plenty of room for family and friends.

Salesperson David was very kind and helpful when we were purchasing, and Craig and Michael were great with the delivery and installation process.

11 de junio de 2026
Valorada con 5 estrellas sobre 5

Outstanding customer service

My mam and I had a very warm welcome in to the team valley shop by Martin. He was very patience with my mam who has dementia and went through everything very slowly and made her feel very comfortable and confident. There was no sales pressure which actually made my mam want to buy from him. 10/10 for customer care and patience. Thank you again for another outstanding experience!

10 de junio de 2026

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