Being greeted and explained how you work and then leave us alone just to look around and only come to us again when we ask far away we explained once we asked questions and that’s why we bought the so... Ver más
Localización
Cambiar localizaciónUnit B1 Great Lodge Retail Park, Tunbridge Wells, TN2 3UE Tunbridge Wells, GB
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Consulta las opiniones de los clientes
Great service from start to finish. Helpful informative staff, no heavy sell. Order took around 12 weeks to arrive but worth the wait. Delivery guys were excellent & kept us fully informed right... Ver más
Very nice welcome with staff explaining everything we needed to know about the range of fabrics and colours available.
I was so impressed by the customer service I received by Adele she explained every detail on purchasing a beautiful leather sofa . On walking into the store was inviting nice smell so very much to... Ver más
La empresa ha respondido
Información sobre la empresa
Sobre poltronesofà - Tunbridge Wells
Escrito por la empresa
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Escrito por la empresa

Información de contacto
Unit B1 Great Lodge Retail Park, Tunbridge Wells, TN2 3UE, Tunbridge Wells, Reino Unido
- 01915146510
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Delivered & installed with care.
What people need to know
Very nice welcome with staff explaining everything we needed to know about the range of fabrics and colours available.
Our lovely new sofas were delivered on…
Our lovely new sofas were delivered on time by 2 friendly men and were installed quickly and efficiently. Thank you 😊
We could bring our dog in
We could bring our dog in. She loved the rugs 🤣
We were greeted by Nathan who gave us info about the store. Tunbridge Wells.
Very helpful. We weren’t followed around or pestered. We were left to look but was there when we needed assistance.
Very helpful staff not pushy
Very helpful staff not pushy, don’t follow you around the store. When help was required the staff member couldn’t do enough for us such as helpful young man couldn’t fault him at all ,
Es posible que utilice la IA para responderVer más
Haven’t got it yet so how can I give a…
Haven’t got it yet so how can I give a review

Respuesta de poltronesofà - Tunbridge Wells
Being greeted and explained how you…
Being greeted and explained how you work and then leave us alone just to look around and only come to us again when we ask far away we explained once we asked questions and that’s why we bought the sofa
Perry and Mario bring us a years of saving up for our dream recliner.
Perry and Mario were great at communicating whilst still out delivering to other clients.
On their arrival they were pleasant and respectful.
They checked my home out before getting off their lorry and brought in the furniture in but by bit and made sure that the heavy large section came through the hallway (which was cleared of floor space for easy access) to bring into the lounge.
Both then setup the sofa recliner very easily and quickly.
I was informed that a spills what to do with the cleaning kit that was left and once all was up and running they exited out and onto the next client.
Very happy from start to finish with all staff and the quality of the fabric to turn it into a recliner is a fine job well done.
Thank you.
I had a very pleasant experience ❤️
Assistant explained all the options in…
Assistant explained all the options in detail and was very knowledgeable about the products
Constant asking for feedback and…
Constant asking for feedback and subsequent reminders

Respuesta de poltronesofà - Tunbridge Wells
Adele in Tunbridge…
The sales assistant Adele in Tunbridge Wells was friendly and amazing
Very knowledgeable and helpful
I was so impressed by the customer…
I was so impressed by the customer service I received by Adele she explained every detail on purchasing a beautiful leather sofa .
On walking into the store was inviting nice smell so very much to see & upstairs too .
The store itself appeared exceptionally clean & plenty to choose from .
Sue B

Respuesta de poltronesofà - Tunbridge Wells
Delivery on time
Delivery on time, delivery guys polite and professional, assembled furniture and put in place also cleared up
Good experience
The delivery was in accordance with planned time. The crew were efficient and tidy and helpful
Great quality
Great quality, the guys who delivered it were very efficient and polite. Very pleased
On walking through the door the staff…
On walking through the door the staff were friendly, polite and helpful. No pressure on getting a sale on the day I walked away with a Quote. A week later I revisited the store and Jamie the store manager took the order on behalf of the sales person as she was on a day off. Now I’m just looking forward to seeing our new seating couch and single seat . Great job Jamie and team
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