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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I booked room 2 at brookvale guest house and when i arrived there were aother people at the same room that booked the same room , they don’t answer or refound . This place need to be reported to poli... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I needed an urgent roof repair doing on my property, so contacted SDM late on a Friday afternoon, Jade and the team couldn't of been more helpful, very quick to respond, and organised for one of thei... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

My experience liaising with SDM, and Jade in particular, has been very good and thorough throughout the whole process of finding the right tenant for my home. The paperwork was professional, the appoi... Ver más

Valorada con 5 estrellas sobre 5

I wanted to say a Huge Thanks for Mark and the Team. Only a week before Xmas I viewed a property as was street homeless and was told the studio was undergoing a complete Gutting and refurb. by some mi... Ver más

Información sobre la empresa

  1. Compañía de administración de propiedades
  2. Agencia de alquiler de apartamentos
  3. Agencia inmobiliaria

Escrito por la empresa

Property management and Lettings. Southampton’s most valued independent letting agency and property management company. 'Bringing value to you and your property.'


Información de contacto

3,7

Medio

TrustScore: 3.5 sobre 5

113 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 58% de las opiniones negativas

Suele responder en menos de 1 semana

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3,7

Todas las opiniones

(113)

35 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Mesmerising

Rooms are clean and perfect for students .peaceful and fantastic .I would like to recommend to all the students to elegant house like home

13 de abril de 2023
Opinión espontánea
Logotipo de Sdmpropertyltd

Respuesta de Sdmpropertyltd

Thank you for your kind words

Valorada con 1 estrellas sobre 5

What an absolute joke of an agency we…

What an absolute joke of an agency we had to threaten a small claims court to get our deposit back. They DO NOT PUT YOUR DEPOSIT IN A PROTECTION SCHEME!!! I cannnot stress enough how careful you have to be if u ignore this review and go with them they don’t put your deposit in any protection scheme I have no idea how they are still running as a “business” there is only three workers there all very young and they’re response times are shocking great for when they want you’re money but when you have an issue with your home like we did for example our boiler it only just got fixed two months before we left the property they don’t reply to you unless it’s something to do with paying them! I can’t stress enough how much you should NOT go with this “company” you will be taken advantage off like they tried to do me by telling me my deposit was used for last months rent when I knew as well as they did that I payed in advance one star is too much for them!

6 de septiembre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

misleading and mouldy

gross room, not as advertised, scam

5 de septiembre de 2023
Opinión espontánea
Logotipo de Sdmpropertyltd

Respuesta de Sdmpropertyltd

Hi,

I have checked the system and I can not find you on our database meaning we have not rented to you before. Please refrain from leaving reviews if you have not actually received a service. Thanks

Valorada con 4 estrellas sobre 5

SDM property have rented my HMO…

SDM property have rented my HMO property for 2 years now, never had any issues property Is maintained to a good standard and payments on time. Mark and Daniel are very hands on and they are good at dealing with issues.

6 de julio de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Had no problem with these guys what’s…

Had no problem with these guys what’s so ever, I can’t understand all the negative feedback! they were very helpful.. easy to communicate with and always made sure everything was okay with weekly check ups which was very nice, happy customer 😄

29 de junio de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Sdm dirty scammers

Hi all
Massive bed bug infestation in new property 6 new lodgers every room infested when contact no reply ever asked for pictures evidence sent and still no response contacted rentakill and more to contact them also no bathroom light no working hot water no working washing machine no toilet seat bed bugs black mould everywhere we have pictures and video evidence if needed

9 de junio de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Absolute con artists

The House was cockroach infested the boiler didn't work the electrics were dangerous it took months for any repairs to be done I was never given back my deposit and I was over charged very unreliable absolutely disgusting when I whent to the office it turns out they don't even work out of it and hundreds of people had been there with similar complaints the list goes on and on DO NOT BE FOOLED BY THERE TALK AND DO NOT PUT YOUR SELF IN ONE OF THERE PLACES TO BE SCAMMED

1 de enero de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Do not Trust Mark and his agency

Be careful with Mark at first he turns out to be a reliable person who answers but is not.
Once I arrived on the day set for months he told me that the room was not available and that it had to be cleaned (as written in the contact), making me stay 2 days in the hotel.
Finally, once inside the house was one of the worst things I have ever seen in my life, it was unlivable because of the level of stench and dirt.
Immediately Mark promised to pay me back the deposit but after 2 weeks I still haven't received anything and he stopped answering me.
Be careful and don't trust him.

13 de enero de 2023
Opinión espontánea
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Respuesta de Sdmpropertyltd

Hi,

Holding fees for rooms are non refundable and you was made aware of this so I am unsure as to why the confusion? The room was held for a month for you to arrive, you did not wish to proceed in the room which is fine but like we said it was non refundable. Thanks

Valorada con 1 estrellas sobre 5

Do not rent from these guys

Do not rent from these guys. Our property is cockroach infested. They will not do repairs and no matter how hard you try SDM just ignore their tennants. Decent properties but they do not care what kinds nd of people they rent to.

13 de febrero de 2023
Opinión espontánea
Logotipo de Sdmpropertyltd

Respuesta de Sdmpropertyltd

Hi Angela,

The above is a little confusing, you state the property is decent but then it’s the tenants? We have had many treatments at your property and they have stated it’s due to the basic hygiene levels of tenants which we outlined is not our responsibility. Please let me know if I can help.
Thank you

Valorada con 5 estrellas sobre 5

Mark made everything very easy for me…

Mark made everything very easy for me when becoming a first time landlord. He took control of everything from start to finish and left me very little to do. Easy to contact with fast responses and results to any questions or problems.

18 de febrero de 2022
Opinión espontánea

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