Amazing service. When i was stuck needing a solution for a client staff went above and beyond to help for what ended up being a relatively small sale. Im staying loyal to this company
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Consulta las opiniones de los clientes
I have been renovating an early 60s whitewood, kitchen cupboard, with sliding, glass doors. The original, plastic, flush fitting handles were brittle with age and UV exposure and falling apart. I want... Ver más
La empresa ha respondido
Am a regular registered client with SDS. Superb ironmongery, for all my bespoke furniture construction. A vast range of door knobs and handles. Not forgetting mechanical fittings like heavy duty d... Ver más
La empresa ha respondido
I was having a lot of trouble finding replacement hinges for a kitchen corner cabinet but SDS had exactly what I needed and at a great price, too. Their service has been absolutely fantastic. Th... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de accesorios de hardware
- Tienda de puertas
- Ferretería
- Tienda para la reforma del hogar
- Tienda de mobiliario para cocina
- Proveedor de cerraduras
Escrito por la empresa
Our mission is to provide high-quality architectural hardware to both the trade and public, in addition to working on residential and commercial projects. Our online and in-store shopping services inspire our customers and help them achieve positive results in their homes and projects. Our experts provide crucial advice and expertise that allows us to provide the best service possible. Additionally, we offer a variety of collections, products, and services.
SDS London Details
Escrito por la empresa
- Next Day Delivery
- All orders placed before 4pm are delivered the next working day and if the order is over £100+vat there is no delivery charge. All deliveries are despatched via a signed for carrier and are subject to stock availability.
- Customer Service
- SDS London prides itself on our levels of customer service. Our knowledgeable and helpful staff are on hand to assist when required and are supported by Guild qualified colleagues to help with those more technical questions. We can be contacted in the following ways Telephone, email, live chat or face to face in our showroom or collection warehouse.
- Product Selection
- All our products are carefully selected to ensure our customers get the best value for money.
At SDS we want you to be happy with your order. Our no quibble guarantee means that if for any reason you are unhappy with the items you have purchased just return them to us in their original condition and original packaging within 30 days and we will replace them or issue a full refund less any initial carriage charge.
Información de contacto
20 Weir Road, Wimbledon, London, Reino Unido
- 020 7228 1185
- sales@sdslondon.co.uk
- www.sdslondon.co.uk
4,8
Excelente
8 mil opiniones
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 48 horas
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Item arrived on time and was a good…
Item arrived on time and was a good match as a replacement
15 de abril de 2026
All round good experience
Great product, arrived as estimated, great customer service (changing an incorrect shipping address with ease).
11 de abril de 2026
Amazing service
Amazing service. When i was stuck needing a solution for a client staff went above and beyond to help for what ended up being a relatively small sale.
Im staying loyal to this company
13 de abril de 2026
Respuesta de SDS London Ltd
Hi,
Thank you for your 5-star review!
We are delighted to hear you were pleased with the service we provided you, and appreciate your support!
We look forward to serving you again in the future.
Warm regards,
Laura Enright
Respuesta de SDS London Ltd
Frank,
Thank you for your 5-star review!
We are delighted to hear you were happy with our products and delivery speed. We pride ourselves on our range of high-quality ironmongery and efficient service, and appreciate your support.
We look forward to helping you again soon.
Kind regards,
Laura Enright
Delivered on time
27 de marzo de 2026
Respuesta de SDS London Ltd
Hi Mark,
Thank you for your 5 star review it is much appreciated!
I am glad to hear you had such a positive experience with out delivery. We aim to get all our deliveries out as efficiently as possible, striving for next day delivery on orders before 4pm, and to hear that this is happening is wonderful.
We hope to see you soon. Thank you again for this positive review.
Warm regards,
Laura Enright
Perfect purchase and transaction.
28 de marzo de 2026
Respuesta de SDS London Ltd
Hi Lyndon,
Thank you for your kind feedback!
We are thrilled to hear you had such a smooth experience with both our service and products, that’s exactly what we aim for!
We appreciate your support and hope to see you soon.
Best regards,
Laura Enright
Great customer service
Great customer service. Reasonable postage charges. Items were excellent and just as described. Highly recommended.
2 de abril de 2026
Respuesta de SDS London Ltd
Hi,
Thank you for your fantastic feedback!
We’re delighted to hear you were happy with our customer service, fair delivery charges, and that the items met your expectations. It’s great to know everything arrived just as described.
We really appreciate your recommendation and look forward to helping you again soon!
Kind regards,
Samantha Thatcher
Great quality products delivered…
Great quality products delivered promptly and very sensibly packaged. Very pleased!
26 de marzo de 2026
Respuesta de SDS London Ltd
Jemma,
Thank you for your lovely feedback!
We’re delighted to hear you were pleased with the quality of the products, prompt delivery, and sensible packaging — it’s great to know everything arrived just as it should.
We really appreciate your support and look forward to helping you again soon!
Kind regards,
Samantha Thatcher
Good quality products
Good quality products together with excellent assistance from Max. Can thoroughly recommend SDS for a whole range of products
7 de abril de 2026
Respuesta de SDS London Ltd
Judith,
Thank you so much for your fantastic feedback!
We’re delighted to hear you’re happy with the quality of our products, and we’ll be sure to pass your kind comments on to Max — he’ll really appreciate it. Providing excellent support alongside great products is exactly what we strive for.
Thank you for your recommendation, it means a lot to the whole team. We look forward to helping you again soon!
Kind regards,
Samantha Thatcher
Respuesta de SDS London Ltd
Hi Michelle,
Thank you for your great 5 star review!
I am thrilled to hear that your experience with us was smooth and helpful.
We look forward to serving you again in the future.
Kind regards,
Pierce Fay
Easy to order
Easy to order. Helpful customer service when I had a question
Quick delivery
Recommended
25 de marzo de 2026
Respuesta de SDS London Ltd
Hi Colin,
Thank you for your 5 star review it is greatly appreciated!
I am pleased to hear that the ordering process was clear and the customer service we provided was helpful.
We are always happy to receive any feedback.
We look forward to serving you again in the future.
Kind regards,
Pierce Fay
Found the right product for a very…
Found the right product for a very specific problem, and no-one else had it.
25 de marzo de 2026
Respuesta de SDS London Ltd
Hi there,
Thank you for your 5 star review it is much appreciated!
I am pleased to hear that we could supply you with the correct product for your needs as we take pride our wide range of products.
We look forward to serving you again in the future.
Kind regards,
Pierce Fay
Quick dispatch and delivery
Quick dispatch and delivery, customer service very helpful.
25 de marzo de 2026
Respuesta de SDS London Ltd
Hi Christine,
Thank you for your positive review, here at SDS London we take pride in our fast delivery service and knowledgeable customer service team, and it is greatly appreciated when this is acknowledged.
We hope to see you soon as a customer thank you again for the positive review.
With warm regards,
Sophia Bright
Spot on delivery system.....
The ordering procedure online worked seamlessly and the item was received well packaged and rapidly too.
Item proved to be an accurate copy of advertised goods.
3 de abril de 2026
Respuesta de SDS London Ltd
Hi James,
Thank you for leaving us kind feedback.
We’re happy to hear how we provided great products at a good price. We look forward to helping you again soon and thank you again for taking the time to leave us positive feedback.
Kind regards,
Lauren Cliffe
Don’t know if my order is coming
Ordered on 4 April, got a confirmation of order by email. As at 11 April there’s no information as to whether the item has been sent or not.
11 de abril de 2026
Respuesta de SDS London Ltd
Hi John,
Good morning John,
Thank you for speaking with me earlier. As discussed, I will personally deliver your goods this evening.
Please accept my sincere apologies for both the delay and the lack of communication. I fully appreciate how frustrating this must have been, and it does not reflect the level of service we strive to provide.
Thank you for your patience and understanding, and once again, I’m very sorry for any inconvenience caused.
Kind regards,
Roger Cox
All round great service
All round great service, well packed and exactly as ordered.
4 de abril de 2026
Respuesta de SDS London Ltd
Hi Ray,
Thank you for your lovely feedback.
We are thrilled to hear about the excellent service you received, and we look forward to assisting you in the future.
Kind regards,
Lauren Cliffe
Respuesta de SDS London Ltd
Hi,
Thank you for your kind feedback.
We are delighted to hear of your great experience with the service we provided.
We appreciate your support and we look forward to helping you again soon.
Kind regards,
Lauren Cliffe
Easy to order and prompt delivery
3 de abril de 2026
Respuesta de SDS London Ltd
Hi BM,
Thank you for taking the time to leave a review, it really helps our clients gain more confidence in our products.
We try very hard to make sure our products our delivered on time and packed with professionalism and detailed care.
If there Is anything else you need, please don’t hesitate to reach out.
Best regards,
Max Onken
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