Wood green site had bad customer service, asked the guy politely if they sell measure tape or not he said its everywhere, I was keep going around the shop to find 3 types what does he mean everywhere?... Ver más
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Consulta las opiniones de los clientes
Unfortunately we now live in a world where straight timber is a bit of a myth. Id been to 6 local timber merchants looking for straight 3x3par for a project, had to be straight, no joy anywhere.... Ver más
Anthony from Kingsbury was extremely helpful, he helped put the tiles inside as I was on my own.
Excellent service from the Peterborough branch. Nick, the delivery driver, was friendly, professional, and delivered everything with care. The whole team were helpful and gave me all the information I... Ver más
Información sobre la empresa
- Mercado de materiales para la construcción
- también en la categoría
- Empresa de aglomerados
- Maderera
- Tienda de herramientas
- Tienda de insumos para plomería / fontanería
- Tienda de materiales para la construcción
Escrito por la empresa
At Selco Builders Warehouse, we’ve got stacks of stock from top trusted brands, all at exclusive, low trade prices. If you’ve been looking for building materials and timber supplies for your latest project, we’ve got it at Selco. Our branches are open 7 days a week, with all the products you’d expect from your local builders’ merchant or timber merchant. Whether you’re a builder, carpenter, electrician, plumber, decorator, landscaper or business of any kind, you’re in good hands - we’ve been serving the tradespeople of the nation since 1895 and have grown our network to 75 branches and counting. As well as thousands of products lining our shelves, we’ve got a free Click & Collect service so you can pick up your goods at a time that suits you, or you can have them sent straight to site with our free Click & Deliver service. In each of our branches you’ll find a range of trade services designed to make your job easier, including paint mixing, brick matching, sheet material cutting and free kitchen designing – we’ve even got in-branch cafes for you to grab a builder’s brew and a bacon sandwich before the day ahead. And don’t forget about our Special Orders service – if we don’t currently stock a product you’re looking for, we can usually source it for you. Our friendly team are always on hand to help you with anything you need to make your visit a positive one! So, pop into your local branch and speak to one of our colleagues about signing up for a Trade Card today or apply for one online through our website. Selco, it’s where the Trade go!
Información de contacto
2 Wythall Green Way, B47 6LW, Wythall, Birmingham, Reino Unido
- 01564 821000
- info@selcobw.com
- www.selcobw.com
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Ha contestado el 13% de las opiniones negativas
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Great service, very helpful
I have got to say, the service I received yesterday and the overall experience was second to none!! As a lone female needing advice and help, Luke… absolutely amazing! nothing too much trouble so helpful and knowledgeable. Jaz, Mike and Manager Callum what a great team, friendly approachable and attentive! these guys need a big pat on the back because this is why customers return for a further purchase. thanks again guys, I will definitely be back!!
Very Professional
Selco clearly are customer focused, the young lady who served me yesterday Vilma or Wilma I think the young lady's name was make shopping at selco a pleasure.
The driver Nick from Peterborough…
The driver Nick from Peterborough branch was very friendly, polite and professional. He delivered the materials on time and kindly placed them exactly where we requested. Great customer service, much appreciated!
Such helpful staff
Could not find what I wanted, a concrete fence post. Member of staff went into the yard and carried it back to me. I wanted a number of items too large for my car. They agreed to deliver free that afternoon. I explained I would be at work, please just drop on my driveway. When I arrived home my wife informed me that me that they sent her a message confirming their exact time of arrival. On arrival they insisted in carrying the goods into our garage. I could not ask for better service and prices very competitive
Great selection of products at very…
Great selection of products at very competitive pricing. Delivery options were plentiful and when my order arrived, the delivery driver was very polite and helpful, a great business.
Aga the super star
Aga - wow what customer service. Absolutely amazing. Genuinely will be recommending your service based on her service alone
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Great value friendly staff
The staff are helpful and friendly and received good value for money and wide range of products and prices as trade member you get value for money always use selco as its local and better than travis perkins and other builders merchants
Staff not friendly/helpful at Catford branch
The young lady on the tills at Catford branch is very rude and always looks like she doesn't want to be at work as she is always miserable and impolite and is not very helpful. She obviously doesn't like her job.
I get 20% discount due to the amount I spend at Selco. Anyway today I asked her if the flooring that I bought was red line which means not available on a discount. She told me that the product is not red line but also told me a lie by saying that the product was already on sale (real deal price) and because of this she would not be able to give me the usual 20% discount. I believed what she said but before I left the car park I checked Selco's website and discovered that the flooring was not on sale (real deal price). She told me this lie because she could not be bothered to give me the discount or ask her manager to authorise the discount.
She did not put her name on the receipt but her staff number shown on the receipt is 534551.
First time Selco customer - I'll be back
I've never been to Selco before, the company was recommended by my builder. The customer service I received from Tess, Matt and Dee at Elland Road was brilliant. Nothing was too much trouble for them. Superb customer service. The deliveries arrived in time with no hassle. I can't recommend them enough.
Visited 3 Selco Store, NO JOY......
Visited Selco yesterday, IG11 8BL did not have Leyland, oil based paint. Advised to go to E16 4SP, nobody was available to mix paint. Staff as helpful as they cld be but busy unloading deliveries. Staff very pleasant helpful. Staff advised, N17 Then drove to N17 7BF. Leyland paint machine has not worked for a year, the only mix wld be Dulux, costing £90.00 for 2.5 tin of oil based egg shell paint. Staff very helpful but I am not prepared to pay £90.00 for 2.5 Dulux paint. So, I called Chris Stevens and will purchase paint from them. Wasted whole afternoon visiting Selco sights. Not impressed at all.
Rumit - Exceptional Service
Rumit, at Selco Hanger Lane, makes my shopping experience truly easy and efficient. He's quick, builds great relationships with customers and goes above any beyond looking out for them.
Customer service team were extremely…
Customer service team were extremely helpful finding what I needed and looked after me from stat to finish.
Well done chaps
The best team
The best team , made my day and were helpfull to the point of perfection
Check their prices carefully or you might get ripped off
Bought a sink plunger for £15 then found exactly the same product was available at B & M for £3! Daylight robbery! Got a refund and went and bought the B & M version!
Grp bandage it was massive roll great…
Grp bandage it was massive roll great for the price
Staff happy to cancel £200 order rather…
Staff happy to cancel £200 order rather than try to help me with a delivery am time slot. It goes to show the staff really don’t care about customer service or satisfaction, they are happy to lose a £200 order just like that! if it was taken out of their wages , I’m sure they would try harder to keep that sale and go that bit further. . Thumbs down Selco!! 👎
Staff excellence
Staff excellence, various staff today but Helen stood out in Southampton. Emma, Aaron and JT on hand. Excellent all round with great practical product knowledge.
Pretty impressed with Selco aftercare…
Pretty impressed with Selco aftercare services. We bought patio doors over 5 years ago that developed a significant fault that meant the door always had a big gap at the top when closed. Given that we could reasonably expect the door to last 10-15 years we reached our to Selco to see what they could do. Got a very quick response from Chris W at the Bristol branch, who organised an engineer visit and visited himself with the engineer. Waiting to see what the final outcome is but really impressed with the response so far
(worth googling Money Saving Experts article on how warranties expiring does not prevent you from getting repair/refund/replacement)
Emma at Millbrook Southampton Branch is…
Emma at Millbrook Southampton Branch is always a pleasure to contact always so helpful and polite and goes above and beyond many thanks Emma
Mr Wayne has helped me insorting out my…
Mr Wayne has helped me insorting out my order .His kindness and friendly behaviour haa created huge impact on me. Selco should be proud of having such man power .
Ms Sarah has excellent customer oriented approach .
Sohail
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