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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I felt at ease using the online chat knowing that there was a human there & not a robot! Shawn was absolutely amazing, I asked the most silly question & he answered me politely,friendly & he didnt pat... Ver más

Valorada con 3 estrellas sobre 5

I ordered my kit in Australia. Their email weblinks did not work to complete patient details. I contacted the help centre, Jesse was very helpful. Apparently, their online systems were down, Jesse... Ver más

Valorada con 5 estrellas sobre 5

Terry helped me when my email didn't go through at first I was hoping this then didn't become a scam but it was resend again in which I received the email straight away. Well done terry now fingers 🤞... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The agent Kai was super responsive. Answered every question & was really patient with me! Highly recommend this company not just because their products are super informative, but the staff are lovely... Ver más

Información sobre la empresa

  1. Servicio de fitness y nutrición
  2. Practicante de medicina alternativa
  3. Centro de diagnóstico
  4. Laboratorio
  5. Laboratorio médico

Acerca de Sensitivity Check

Escrito por la empresa

Sensitivity Check UK Sensitivity Check UK Trust Pilot Reviews

Who are we?

Sensitivity Check is the UK's leading food sensitivity test service offering comprehensive sensitivity and intolerance tests at competitive prices.

Our values and our mission

At Sensitivity Check, we're very proud of the people who've chosen our test and are living healthier, happier lives. That's why we believe in transparency of our products, service and satisfaction guarantee.

Our labs offer tests to countries all over the world and supply a variety of tests for different needs. With a small team of experts working 24 hours a day to offer a great service that ensures you don't have to wait to be healthy.

What we offer

We offer a wide variety of test for various and common sensitivities with an easy to follow, at home process. Allowing you to take back control of your diet and help remove or reduce common issues such as bloating, headaches and fatigue.

Visit our website Shop Standard Tests Shop Ultimate Tests

Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

6 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 69% de las opiniones negativas

Suele responder en menos de 48 horas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

No communication

I have paid for 2 Ultimate tests last year. I was sent an email to submit patient information, but they will not open. I have contacted the company over and over, but not a single reply.
If someone knows a contact who will actually talk to me, could you please let me know

31 de agosto de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

No response from this scam company

I paid for 2 hair tests in October and subsequently received nothing. I queried this and they directed me to instructions. I decided to ask for a refund and have emailed them 3 times with absolutely no response. Their website diverts to a different company who I, apparently emailed wrongly (?) so have got generally confused. I have tried one last time to email but not holding my breath.

10 de diciembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Stole my money!!

Stole my money!!! Took £80 and not provided a service or refund. Ignored emails because theyre going into liquidation. Still taking customers money with no recourse.

8 de diciembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Wanted a refund but got ghosted

I ordered a test thinking it was a blood test. When I realized it was a hair sample test I emailed them and asked for my money back. They kept emailing me back explaining how to use the kit. Finally after three emails back and forth they asked for my info for a refund. I never received the refund or an email back.

24 de octubre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Arnaque

Je n’ai pas eu de réponses pour mon test.
Leur site internet ne marche plus.
J’ai fais un mail personne me Répond.
En revanche, ils m’ont prélevé l’argent.

17 de noviembre de 2025
Valorada con 1 estrellas sobre 5

Scam

Its a Scam. They have send me wrong address and doesn't answer emails. Company still sells product but doesn't provide service.

27 de noviembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Have been advised the Company is no longer trading. However their website is still running and they are taking orders

I sent 2 samples on 7 October 2025. After 2 weeks checked to see if they were received. Told no but give it a few days.
Accessed the online chat and said would send replacement samples and told not to.
As of 31 October they still stated had not received them. Therefore I was advised to send order details etc as I requested a refund. I sent all the information as requested
At the present time I have sent 3 emails and left 3 messages on their phone line. Also the online chat doesn't seem to be available.
There isn't any customer service as I am being ignored.
Have now been told the company is no longer trading
4

10 de noviembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Do not go with sensitivity check…

Do not go with sensitivity check Australia.

I paid for three hair sample tests - for my hubby, son and I. I only got back results for my husband and son. Mine are missing. I have emailed several times to follow this up, I have also tried Facebook messenger and also live chat and crickets their end.

The customer service has been horrible tbh.

So disappointed and defo a scam.

I’m starting to question the legitimacy of my hubby and son’s results.

Save yourself the time and money!

30 de octubre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

No results or email back, SCAM

I purchased the most expensive test, sent it off express mail to them and I’m yet to receive any results as the website has shut down. They have scammed me money and now trying to contact them for ages no ones responding. For someone that’s suffering with allergy tests professionally this was a last resort and now I’ll never know if I’ll be getting results. Definitely taking this further

4 de noviembre de 2025
Opinión espontánea
Valorada con 3 estrellas sobre 5

Wait and see 😒

I ordered my kit in Australia. Their email weblinks did not work to complete patient details.
I contacted the help centre, Jesse was very helpful.
Apparently, their online systems were down, Jesse sent a new link which worked. I now have to download a form, fill and print, put my hair sample in a ziplock lunch bag and mail it all back to the address supplied (postage extra).
It all feels a bit unprofessional and scamish so far.

26 de octubre de 2025
Opinión espontánea

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