SES Electrical Contractors (UK) Ltd Opiniones 

128
TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Our RCD was tripping repeatedly due to dodgy old wiring. SES sent someone out within a couple of hours of us calling, tracked down the issues, got our electrics working well enough again, and identifi... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

All staff at SES have been extremely helpful! I had a new Fuse board fitted, Fire alarms installed, various electrical works done and extra sockets put in. The team who carried out works at my propert... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

As a new homeowner of a very old property I wasn't sure what to expect when doing an EICR check, I had never done one before. The guy who came out (I didn't catch his name unfortunately) was polite an... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Matthew was fantastic at tracking down the fault in our system - no mean feat as it involved a floorboard nailed down through circuit wiring - and making it safe and up to spec. He and Sam also attend... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Electricista
  2. Proveedor de alarmas contra incendio

Escrito por la empresa

SES Electrical Contractors is a London-based fire safety and electrical compliance contractor serving businesses, landlords, managing agents, HMOs, churches, community buildings and homeowners. Fire safety is our primary focus. We design, install, service and repair wired and wireless fire alarm systems, emergency lighting, AOV systems, disabled refuge systems and fire extinguishers. We also provide fire alarm monitoring, commercial and landlord EICRs, thermographic surveys, fault finding and electrical remedial work. As NICEIC Approved Contractors with over two decades of industry experience, we provide clear advice, properly documented work and dependable ongoing support. We continue to help homeowners and longstanding residential customers with electrical repairs, consumer unit upgrades, fault finding and safety inspections across London.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

128 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(128)

23 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great service from a local company!

Absolutely great service from SES replacing our consumer unit and a range of other lighting / fitting jobs. Callum talked us through the process during the job, and accommodated having the mains off and on at convenient times. Highly recommended, and good to find such a reliable local company!

23 de octubre de 2023
Opinión espontánea
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Respuesta de SES Electrical Contractors (UK) Ltd

Thank you Ben!
Electrical work in London is our bread and butter

Valorada con 5 estrellas sobre 5

Professional and reliable

Very professional company who are excellent at what they do
Very happy with their service

13 de octubre de 2023
Opinión espontánea
Logotipo de SES Electrical Contractors (UK) Ltd

Respuesta de SES Electrical Contractors (UK) Ltd

Thank you so much for sharing your experience and we appreciate the feedback

Valorada con 2 estrellas sobre 5

Very expensive company

Very expensive company, got charged over £400 for changing an hood exhaust. as they work time & material - it is really unpredictable how much you are going to have to pay for fitting an appliance. the hourly rate of £150 is extortionate.

5 de octubre de 2023
Opinión espontánea
Logotipo de SES Electrical Contractors (UK) Ltd

Respuesta de SES Electrical Contractors (UK) Ltd

Hello Peter,

Thank you for your feedback which is valuable for us to improve our operations and communication between ourselves and customers.

As all charges were made clear before the booking and the cooker hood was installed professionally this takes time and of course has associated costs.

We do appreciate the feedback and are looking at bringing in a flat rate pricing model to help customers have a clearer understanding of the costs involved in all work.

Valorada con 5 estrellas sobre 5

New double socket complete with RCDs

Brian turned up on time, assessed the situation, got stuck in and we had a new double socket, complete with RCDs, in just over an hour. He even cleaned up and removed all the refuse he created.

20 de septiembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Mark turned up in the allotted time…

Mark turned up in the allotted time slot was friendly highly professional and clear in his explanations. I would recommend SES if you want your electrical problems sorted

19 de septiembre de 2023
Opinión espontánea
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Respuesta de SES Electrical Contractors (UK) Ltd

Mark is a credit to the Team and we appreciate the review

Valorada con 5 estrellas sobre 5

They arrived on time

They arrived on time, straight to the point, no messing around, friendly, efficient and professional.

11 de septiembre de 2023
Opinión espontánea
Logotipo de SES Electrical Contractors (UK) Ltd

Respuesta de SES Electrical Contractors (UK) Ltd

thank you for sharing your 5 star experience

Valorada con 5 estrellas sobre 5

Very professional and highly skilled

SES were very professional and thorough. We had a complex fault but they were determined to find the cause to ensure the problem could be fully resolved which they did. They kept me updated throughout the work.

23 de agosto de 2023
Opinión espontánea
Logotipo de SES Electrical Contractors (UK) Ltd

Respuesta de SES Electrical Contractors (UK) Ltd

The fault finding experts

Valorada con 5 estrellas sobre 5

Matthew is a brilliant electrician

Matthew was fantastic at tracking down the fault in our system - no mean feat as it involved a floorboard nailed down through circuit wiring - and making it safe and up to spec. He and Sam also attended to all the other bits and pieces that needed doing, replacing/adding sockets, heat/fire alarms etc. Methodical, thorough and very personable as well!

21 de agosto de 2023
Opinión espontánea
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Respuesta de SES Electrical Contractors (UK) Ltd

Matthew is 5 star

Valorada con 5 estrellas sobre 5

Perfect Sparks

I needed an electrical contractor to correct an installation fault to a cable going into my circuit board. I found this company on TrustaTrader, made contact,explained problem. I was given quotation and appointment. The engineer arrived exactly on time, got right to work, corrected what he came to do,efficiently. He informed me of another fault, explained that he needed to report the new finding to the area Electricity board (SSEN). He made his report, updated me, sent me his work report. This is a first class company and I am happy to recommend them to my family and friends. Worth every penny, I have total peace of mind.

8 de agosto de 2023
Opinión espontánea
Logotipo de SES Electrical Contractors (UK) Ltd

Respuesta de SES Electrical Contractors (UK) Ltd

Hello Sande

Thank you for such a raving review of "The fault finding experts" we appreciate it

Valorada con 5 estrellas sobre 5

Great communication and very accommodating.

Great communication between us and our tenants to arrange convenient days and times to complete the EICR. They have given us an in-depth report on the work that needs to be done with competitive rates and very accommodating in fitting in with opening hours for our tenants. Certainly will be using them in the future.

27 de julio de 2023
Opinión espontánea
Logotipo de SES Electrical Contractors (UK) Ltd

Respuesta de SES Electrical Contractors (UK) Ltd

Communication is key and your review will help others

Valorada con 5 estrellas sobre 5

Great experience beginning to end

Great experience beginning to end. Friendly, flexible, and efficient - and a very fast turnaround post-booking. Whole heartedly recommend

26 de julio de 2023
Opinión espontánea
Logotipo de SES Electrical Contractors (UK) Ltd

Respuesta de SES Electrical Contractors (UK) Ltd

We really appreciate the kind words

Valorada con 5 estrellas sobre 5

Excellent job

Excellent communication with the office. The electrician arrived promptly, did a good job and left the house clean and tidy.

11 de julio de 2023
Opinión espontánea
Logotipo de SES Electrical Contractors (UK) Ltd

Respuesta de SES Electrical Contractors (UK) Ltd

Our office team go above and beyond

Valorada con 1 estrellas sobre 5

Poor service

very quick to respond and attend the property in order to fix the issues raised. Unfortunately they were not able to get the lighting at the property working properly despite repeated visits to the property.
26/10/2023 You returned to the property at least 2 times after the original work and could not get the lights to work properly, that is why my client didn't want you to further attend the property and an alternative electrician was instructed who got the lights working as required the first time and there have been no issues since.

30 de junio de 2023
Opinión espontánea
Logotipo de SES Electrical Contractors (UK) Ltd

Respuesta de SES Electrical Contractors (UK) Ltd

Hello Stuart

Thank you for your review and comments.

It is always disappointing to not be able to solve an issue first time around but on this occasion we hold our hands up and admit we needed more time to identify the cause and as we were not allowed this by your clients so we refunded you the money paid.

If you would like to discuss this further please reach out to the team.

Valorada con 5 estrellas sobre 5

Professional and Trustworthy Electricians - West London

We received fast, friendly and, most importantly, trusted service from SES Electrical Contractors. We cannot thank Ryan enough for his great knowledge and professionalism. Ryan arrived on time within the scheduled timing slot that we was given and got right stuck into it. He was able to investigate and identify the issue immediately. Now we can relax knowing our office is safe and functioning accordingly. We highly recommend their services! Ryan thank you.

20 de junio de 2023
Opinión espontánea
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Respuesta de SES Electrical Contractors (UK) Ltd

Ryan is a rockstar

Valorada con 5 estrellas sobre 5

Quick, reasonably priced fault finding

We had a fault with suspected water in our wires causing a short and found SES on checkatrade. Their man Scott came around and did an excellent, thorough job diagnosing and explaining the problem and giving us several options for how to deal with it. Would absolutely use SES again (and am just about to get them in for some follow up work!)

28 de abril de 2023
Opinión espontánea
Logotipo de SES Electrical Contractors (UK) Ltd

Respuesta de SES Electrical Contractors (UK) Ltd

The fault finding experts strike again

Valorada con 5 estrellas sobre 5

Very thorough and professional EICR service

As a new homeowner of a very old property I wasn't sure what to expect when doing an EICR check, I had never done one before. The guy who came out (I didn't catch his name unfortunately) was polite and professional, and explained his findings in a way that left me very clear on what was working well and where work was needed. He has happy to answer any questions I had and never made me feel rushed. Great sevice!

17 de mayo de 2023
Opinión espontánea
Logotipo de SES Electrical Contractors (UK) Ltd

Respuesta de SES Electrical Contractors (UK) Ltd

5 stars thank you!

Valorada con 1 estrellas sobre 5

High cost and poor quality

-The quality of the work was initially poor, but SES did send another electrician to put the jobs right.
-Charges are extremely high at £120 per hour for one electrician. Checkatrade suggest hourly rates of London electrician at £60 per hour.
-SES's mark-up on materials is 20 to 25% which is considerably above average rates.
-Immediate payment is very strongly requested by SES, rather than giving 28 days to pay, and in the Company Director's (Byron Sanders) words quoted from his email, "this avoids this constant back and forth and any queries can be answered on the day." This is rather telling!
-SES's billing does not show the full cost of the job as they refuse to include the £150 callout fee in the full invoice, so the full cost of the job is not clear.

25 de abril de 2023
Opinión espontánea
Logotipo de SES Electrical Contractors (UK) Ltd

Respuesta de SES Electrical Contractors (UK) Ltd

Ses take all feedback on board and use it to improve our services and customer satisfaction.
We take note of your comments and thank you for the work and points rasied.

Valorada con 5 estrellas sobre 5

Good communication before the visit

Good communication before the visit, punctual, thorough, very pleasant and did the job.

25 de abril de 2023
Opinión espontánea
Logotipo de SES Electrical Contractors (UK) Ltd

Respuesta de SES Electrical Contractors (UK) Ltd

Thank you so much for your kind words and the true testament to our quality and service

Valorada con 5 estrellas sobre 5

Swift response, very professional, highly recommended

Very swift response to my email requesting three jobs: install new control unit for underfloor heating, change old three gang two way dimmer switch for a newer unit and change a miniature circuit breaker for the correct rating for my greenhouse lighting. The technician came mid afternoon on a Friday and completed all three tasks within an hour for their standard charge (then £100 plus VAT). He was polite and very professional and certainly did not suffer any Friday afternoon issues. Came with shoe covers and respected the house. I will definitely use this company again and can recommend without any reservations.

24 de marzo de 2023
Opinión espontánea
Logotipo de SES Electrical Contractors (UK) Ltd

Respuesta de SES Electrical Contractors (UK) Ltd

Thank you clifford for such kind words
"The Fault Finding Experts" succeeded again in delivering a 5 star service

Valorada con 5 estrellas sobre 5

Awesome Job as usual

I've been using SES off and on for many years. They always turn up on time, do good work, very friendly and helpful. Would definitely recommend them for electrical works.

23 de marzo de 2023
Opinión espontánea
Logotipo de SES Electrical Contractors (UK) Ltd

Respuesta de SES Electrical Contractors (UK) Ltd

Thank you so much for your kind words and the true testament to our quality and service

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