San Francisco Herb Company Opiniones 

2208
TrustScore: 3.5 sobre 5

3,6

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Consulta las opiniones de los clientes

Valorada con 2 estrellas sobre 5

I'M GIVING YOU A BAD REVIEW BECAUSE RIGHT OFF THE BAT, YOU ARE SENDING ME DOUBLE EMAILS - JUST LIKE ALL THE OTHER BUSINESSES ARE DOING - I APPRECIATE AN ORDER EMAIL. THAT'S ALL I WANT - DON'T PELT... Ver más

Valorada con 4 estrellas sobre 5

SF Herb has awesome customer service! Their herbs appear to be and smell fresh. I was somewhat surprised at the packaging of some of the herbs - in open baggies with tie wraps instead of sealed pack... Ver más

Valorada con 5 estrellas sobre 5

I have purchased from the SF Herb Co for a number of years now and have been very satisfied by their pricing, product line and varied inventory. It would appear that they are geared for large quantit... Ver más

Valorada con 4 estrellas sobre 5

HAS ANYONE THERE EVE NEGOTIATED A BETTER SHIPPING COST. WE IN BUSINESS ALWAYS HAVE....IT'S WHAT WE DO. YOUR PRODUCT IS SUPERLATIVE BUT AFTER BUYING 7 LBS THE SHIPPING COST MORE THAN THE PRODUCT

Información sobre la empresa

  1. Establecimiento de café
  2. Proveedor de productos comestibles

Información proporcionada por diversas fuentes externas

San Francisco Herb Co. provides wholesale pricing on bulk spices, herbs, teas, potpourri and other gourmet, organic products.


Información de contacto

3,6

Medio

TrustScore: 3.5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,6

Todas las opiniones

(2208)

2 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

I didn't receive the product I ordered

I didn't receive the product I ordered, so I contacted San Francisco Herb Co. They cared that I did not receive my package and got right on it. They completed the order and got it out to me. I received my product and I will be ordering again from them. The product is great.
Thank you San Francisco Herb Co.

5 de diciembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Terrible customer service

I recently placed an order that went to the my old address. I called and was inquiring as to the policy when this happens.
I really did not expect you to eat the cost and reship due to my error. However I was expecting a little compassion or consideration. The person who answered the phone sounded like they they had either just woke up, were on drugs or had a severe flu.They did not care whatsoever about the mishap. I asked if there was at least a discount code or something I could use as I was going to have to order again...which doubles the price for me. She said no. She said reshipping was not policy and the company would not do that either. She said arrogantly and insultingly that the website asks to confirm the address multiple times before placing order...like I'm an idiot or something. Your customer service is terrible, non caring and smart-ass arrogant. I said I think I will order from another company who at least acts like they care. She responds with okay...bye. Who is this person you are actually paying to do customer service? Not sure it's possible to make a worse choice. The person who answered my call literally makes me nauseated and my skin crawl.
Expected a lot more from Herbco.

11 de julio de 2023
Opinión espontánea
Valorada con 4 estrellas sobre 5

Quality herbs. ok pricing

Decent place I came across to buy fresh herbs at ok prices. The customer service is knowledgeable and friendly. The shop smell is fragrant enough to give you that sweet happy feeling.

23 de mayo de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

I love going to store inSan Francisco

I love going to store in San Francisco. The pumpkin pie blend smells so good.There are some small random bags in store.I bought an ounce bag of peppermint for 38 cents.I mixed it with black tea this morning and it is now my favorite blend.

23 de noviembre de 2021
Opinión espontánea
Valorada con 2 estrellas sobre 5

I have been ordering from this place…

I have been ordering from this place for a couple of years now, but now I have to find a new place. I ordered some Valerian root from San Francisco herb co, and it was pale colored and very weak! I am use to getting Valerian root that is dark and potent, this was not!!, I could barely smell it!!. And when I called and asked about it, the man said it probably came from when there was a drought in one of the 3 places they get their Valerian root from. If you can't make sure that what people are buying is of the best quality, why are you charging the prices you charge, and why should anyone buy from you! They didn't even offer a small refund for my trouble, for paying almost $100 for something not of good quality!!. San Francisco herb co, you have LOST a customer!!

12 de abril de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

1st time customer

1st time customer. Price was the best online, product as advertised, quick ship, good communications regarding entire transaction process. Will do business again.

13 de agosto de 2018
Opinión espontánea

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