Shaver Shop Opiniones 

Pathetic Customer service.. still waiting for a resolution after 2 months. DISGUSTING!!!

Unresponsive customer service. took 7 days to have a confirmation email sent. Order still not shipped. I've emailed 4 times with no response. Wont shop here again.

After purchasing a $490 shaver, I was disappointed to find it did not work as they specified.

When I requested a refund, as per their refund policy you can get a refund if the product doesn’t work as specified, they told me to take it up with the manufacturer. The manufacturer will refund it, but it will take ~90 days to get the money back. This goes against Australian consumer law where the shop cannot just hand me off to the manufacturer without help - they alone must accept responsibility. I bought this only a few days ago!

As per Australian consumer law, the device is performing poorly in a way that, had I known prior to purchasing it, I would not have bought it. This is contradictory to the marketing and statements on the Shaver Shop website. So their advertising was also misleading “perfect shave in one stroke”

The lack of support from the customer service team who claim “we are offering you a solution” was ridiculous. Their solution goes against Australian consumer law, so how is that a solution?

I’m reporting my experience and the misleading advertisements to the respective bodies. Never plan on dealing with this lot again.

Good price, well described, sent exactly what I needed, it was fast.

Unauthorised credit card transactions from Shaver Shop to the value of $900, which the company refuse to investigate unless process initiated by bank, which requires cancellation of my credit card.