This product is helping my pit bull Apollo. He has always had sensitive skin problems. Large bumps appear for no reason, then they spread as he scratches and nothing seemed to help until now. Took 2 m... Ver más
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Consulta las opiniones de los clientes
No order received in almost a month! Tracking of shipment seemly not working or broken... No contact from customer support email after 5 separate tries. Telephone mailbox full, no accepting messages,... Ver más
La empresa ha respondido
I started my first subscription in September and had to end it in September. My almost 14 year old GSP, Cole, had a veterinarian appointment where his life saving medications were increased. I was ins... Ver más
First, the regular delivery of Healthy Petz collagen drops makes it very easy to look after my dogs' well-being. Spanky and Darla have both enjoyed healthy coats and less discomfort since we started... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de animales
- también en la categoría
- Tienda de suministros para mascotas
Información de contacto
Estados Unidos
- support@shophealthypetz.com
- www.shophealthypetz.com
4,2
Muy bueno
349 opiniones
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 96% de las opiniones negativas
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Responding back to me with a quick…
Responding back to me with a quick response as well as fixing and refunding me . I love the product I just wasn't ready for more I still have 2 bottles . What I wanted was to have it shipped at a different time . Im very satisfied that the response time was quick as well as stopping my shipment before it went out thank you!
21 de septiembre de 2026
Opinión espontánea
Respuesta de Healthy Petz
Hi Kristina,
Thank you so much for your kind review! 💛 We’re glad our team was able to respond quickly, stop the shipment in time, and take care of your refund.
It’s wonderful to hear that you love the product, and we completely understand wanting to receive your next bottles at a time that works better for you. We truly appreciate your support and are always happy to help! 🐾
Warm regards,
The Healthy Petz Team
Itching BE GONE! …
I believe our Missy is already showing improvement with less itching and licking! Before starting it, she was scratching and itching all the time. Thanks for making such a good product.
21 de septiembre de 2026
Opinión espontánea
Respuesta de Healthy Petz
Thank you so much for sharing Missy’s experience! 💛 We’re so happy to hear that you’re already noticing less itching, scratching, and licking. Knowing that she seems more comfortable means so much to us. 🐾
Thank you for trusting Healthy Petz and for your kind words!
Warm regards,
The Healthy Petz Team
I have had no problems with the company…
I have had no problems with the company . Not yet
28 de agosto de 2026
Opinión espontánea
Respuesta de Healthy Petz
Thank you for sharing your feedback! 💛 We’re glad to hear that your experience with Healthy Petz has been smooth so far. We truly appreciate your support and look forward to continuing to provide you with great service! 🐾
Warm regards,
The Healthy Petz Team
I like the product but I need stop the…
I like the product but I need stop the subscription I have enough for a year or more please I thank you love the product!
21 de septiembre de 2026
Opinión espontánea
Respuesta de Healthy Petz
Hi Julius,
Thank you so much for your kind feedback! 💛 We’re happy to hear that you love the product, and we completely understand that you have plenty on hand right now.
For help with your subscription cancellation, please reach out to our customer support team so we can make sure your account is taken care of. We truly appreciate your support and hope to welcome you back whenever you need more! 🐾
Warm regards,
The Healthy Petz Team
Ordering from Healthy Petz was very easy
Ordering from Healthy Petz was very easy and the shipment arrived in good time. I am on my second shipment. I have 3 Australian Shepherds and Aussies are known to have more sensitive skin prone to allergies and itching. I ordered the Collagen Liquid as 2 of my 3 dogs are 8 1/2 years old and I am continuously trying to find products that will help with their mobility and with their itchiness. I think the product has helped with the itchiness. In regards to the collagen boost I am hoping it is helping. One of my dogs has recently been diagnosed with inoperable Prostrate Cancer so I am trying to give him everything I can think of to help assist him with mobility etc.
21 de septiembre de 2026
Opinión espontánea
Respuesta de Healthy Petz
Thank you so much for sharing your experience with us. 💛 We’re glad to hear that ordering was easy, your shipments arrived promptly, and you’ve noticed an improvement in your Aussies’ itchiness.
We’re especially sorry to hear about your dog’s recent diagnosis. It’s clear how much you care for him, and we’re honored that Healthy Petz is part of the care and support you’re giving him. We’re wishing him comfort and many special moments with you and your family. 🐾💛
Warm regards,
The Healthy Petz Team
Liquid collagen not what they advertise
Liquid collagen .We are on our fourth bottle. I have noticed the only change is I think their skin has gotten worse. The hotspots and the itching is worse so I am taking them off this the packaging that it comes in looks unprofessional and generic it sits in the Postal Service and in the mailboxes for weeks in the hot temperatures not sure really what you were getting or the quality of what you were getting the print on the boxes and the bottles is microscopic you need a microscope to be able to read the print. I think this is snake oil. I am requesting my refund today and stopping my auto ship subscription.
21 de septiembre de 2026
Opinión espontánea
Respuesta de Healthy Petz
Thank you for sharing your feedback. We’re very sorry to hear that you haven’t seen the improvements you were hoping for and that your dogs’ skin concerns appear to have worsened. We understand how frustrating and concerning that must be.
We also appreciate your comments regarding the packaging, label readability, and shipping conditions. Feedback like this is important to us and will be shared with our team.
Since you’ve requested a refund and cancellation of your subscription, please contact our customer support team with your order details so we can review your eligibility under our 60-day money-back guarantee and assist with stopping future shipments.
Warm regards,
The Healthy Petz Team
Less itching
I have tried several things to help with Ceasar's itching none of which have worked. The Healthy Petz collegen seems to be working. He seems to be less itchy.
21 de septiembre de 2026
Opinión espontánea
Respuesta de Healthy Petz
Hi Denise,
Thank you for your review! 💛 We’re delighted to hear that Ceasar seems to be experiencing less itching since starting Healthy Petz Collagen, especially after you’ve tried several other options. We hope you continue to see positive changes and that Ceasar keeps feeling more comfortable! 🐾
Warm regards,
The Healthy Petz Team
seems to be helping both of the dogs I…
seems to be helping both of the dogs I am using it on. The old man is going longer between cidapoint shots and seems more comfortable. The younger one is not scratching and chewing his tail and leggs
21 de septiembre de 2026
Opinión espontánea
Respuesta de Healthy Petz
Hi Lynn,
Thank you for sharing your experience! 💛 We’re so happy to hear that both of your dogs seem to be doing well with Healthy Petz. It’s especially encouraging that your older boy appears more comfortable and is going longer between his Cytopoint shots, while your younger one is scratching and chewing less. 🐾
We hope they both continue to make great progress. Thank you for trusting Healthy Petz!
Warm regards,
The Healthy Petz Team
Excellent Service
I am quite impressed with the quick response regarding my concern - less than 24 hours. Being able to cancel my purchase, and being reimbursed is exactly what I was wanting, and I am so appreciative of your assistance.
Thank you, so much.
Bev Bailey
21 de septiembre de 2026
Opinión espontánea
Respuesta de Healthy Petz
Hi Beverly,
Thank you so much for your kind review! 💛 We’re delighted to hear that our team was able to respond quickly and resolve your concern by taking care of the cancellation and reimbursement you requested.
We truly appreciate your patience and your thoughtful feedback. Providing helpful and timely service is very important to us!
Warm regards,
The Healthy Petz Team
Mostly great product
For the most part this is a great product and actually does work. My dog has been on this product since the beginning of this year. Until this month he hasn’t had any of his normal seasonal allergies or ear infections that he used to have! Unfortunately, as of this month (September), he has been itching non-stop despite being on this. I am not sure if it is a new allergy that this product doesn't cover or why all of a sudden it isn’t working.
1 de septiembre de 2026
Opinión espontánea
Respuesta de Healthy Petz
Thank you so much for sharing Fred’s experience! 💛 We’re thrilled to hear that in just three weeks his itching has almost completely stopped and that his coat is looking better with no more flakes. That’s wonderful progress! 🐾
We also really appreciate your feedback about the bottle size and dropper, especially for larger dogs like Fred. We’ll make sure your comments are shared with our team as we’re always looking for ways to improve.
Give Fred some extra love from all of us at Healthy Petz! 💛
Warm regards,
The Healthy Petz Team
Expensive, but it works.
My Lab has terrible allergies, hotspots, itching and redness. I tried all types of different remedies and also vitamins for the specific issue and nothing worked. I found this collagen supplement and within a week we started to see improvement. Now over a month and a half in her belly is finally healed and the irritation and inflammation has significantly gotten better. I completely recommend this product, wish it was a little cheaper as far as cost per bottle goes but it works!
24 de agosto de 2026
Opinión espontánea
Respuesta de Healthy Petz
Hi Derek,
Thank you for sharing your Lab’s experience with us! 💛 We’re so glad to hear that after trying several other options, you began noticing improvements and that she’s doing so much better after a month and a half. Hearing that her belly has healed and the irritation has significantly improved is wonderful.
We also truly appreciate your honest feedback regarding the price. Thank you for recommending Healthy Petz and for trusting us to be part of your dog’s wellness routine! 🐾
Warm regards,
The Healthy Petz Team
We have 3 dogs with skin issues it…
We have 3 dogs with skin issues it didn't take long the hair was nice and the itching ended they now have nice coats of hair now thank you
21 de septiembre de 2026
Opinión espontánea
Respuesta de Healthy Petz
Hi Jimmy,
Thank you so much for sharing your experience! 💛 We’re thrilled to hear that all three of your dogs are doing so well and that you’ve noticed less itching and healthier-looking coats. 🐾
Thank you for trusting Healthy Petz—we truly appreciate your support!
Warm regards,
The Healthy Petz Team
Great product
Great product! Results in three weeks!
Fred is a 90 lb chocolate lab with itchy belly and flaky skin! In three weeks his itching has almost completely stopped! His fur looks much better and no flakes! My only comment is I wish the bottle was larger and eye dropper worked a little better. With a big dog it goes fast!
21 de septiembre de 2026
Opinión espontánea
Respuesta de Healthy Petz
Thank you so much for sharing Fred’s experience! 💛 We’re thrilled to hear that in just three weeks his itching has almost completely stopped and that his coat is looking better with no more flakes. That’s wonderful progress! 🐾
We also really appreciate your feedback about the bottle size and dropper, especially for larger dogs like Fred. We’ll make sure your comments are shared with our team as we’re always looking for ways to improve.
Give Fred some extra love from all of us at Healthy Petz! 💛
Warm regards,
The Healthy Petz Team
Exceptional customer service
Exceptional customer service, fast response and resolution. Thank you Lorraine…10 stars and kudos
21 de septiembre de 2026
Opinión espontánea
Respuesta de Healthy Petz
Hi Jackie,
Thank you so much for the amazing feedback! 💛 We’re thrilled to hear that Lorraine provided you with exceptional service and a fast resolution. We’ll be sure to share your kind words and those “10 stars” with her! ⭐
We truly appreciate your support and are always here whenever you need us.
Warm regards,
The Healthy Petz Team
Ordered product before reviewing it…
Ordered product before reviewing it thoroughly. When I saw the reviews I decided to cancel the order. The reviews were pretty bad concerning customer support and mixed about the efficacy of the product. Customer Service canceled the order immediately, so in my case they seem to be very responsive.
20 de septiembre de 2026
Opinión espontánea
Respuesta de Healthy Petz
Hi J. Scott,
Thank you for sharing your experience. We completely understand wanting to do additional research before trying a new product, and we’re glad our customer support team was able to respond promptly and cancel your order as requested.
We appreciate you taking the time to acknowledge your positive experience with our service, and we value your honest feedback.
Warm regards,
The Healthy Petz Team
Giving collegen twice a day on…
Giving collegen twice a day on food,scratching really reduced nearly gone,sleeping uninterrupted,and great improvement in wellbeing.
21 de septiembre de 2026
Opinión espontánea
Respuesta de Healthy Petz
Thank you so much for sharing your experience! 💛 We’re thrilled to hear that the scratching has greatly reduced and that your dog is now able to sleep more comfortably without interruption. It’s wonderful to know you’re also seeing an improvement in their overall wellbeing. 🐾
Thank you for trusting Healthy Petz!
Warm regards,
The Healthy Petz Team
Never received my first order
Never received my first order. Never heard back from Healthy Petz. Cancelled my subscription. Customer service non existant
9 de septiembre de 2026
Opinión espontánea
Respuesta de Healthy Petz
We’re very sorry to hear about your experience. Not receiving your order and then feeling that you couldn’t get the support you needed is understandably frustrating.
This is not the experience we want for our customers. We’d appreciate the opportunity to look into what happened with your shipment and previous messages. Please reach out to our support team with your order details so we can investigate and work toward a resolution.
Warm regards,
The Healthy Petz Team
The collagen product worked miracles…
The collagen product worked miracles within 3 weeks .First weekno longer using cone. Seldom licking or chewing paws legs and tail. By second week hair growing back and flakes gone after her bath.She was playful and so much happier We just finished week4 and she looks wonderful hair back with no hot spots, itching,or scratching. I had spent n.hundreds over the past 5 years and never got lasting results or felt like I was never going to be able to help my little fur baby. She is 14 and looks and acts like she did as a young dog.THANK YOU
20 de septiembre de 2026
Opinión espontánea
Respuesta de Healthy Petz
Thank you so much for sharing such a wonderful update! 💛 After everything you and your girl have been through over the past five years, we’re incredibly happy to hear how much her comfort and quality of life have improved.
Hearing that she’s no longer needing her cone, is licking and scratching less, has her hair growing back, and is playful and happy again at 14 years old truly means a lot to us. 🐾
Thank you for trusting Healthy Petz and for sharing your fur baby’s journey with us. Give her some extra love from our team! 💛
Warm regards,
The Healthy Petz Team
My dog is slowly getting back to…
My dog is slowly getting back to himself and his skin is looking a lot better.
21 de septiembre de 2026
Opinión espontánea
Respuesta de Healthy Petz
Thank you for sharing your update! 💛 We’re so glad to hear that your dog is slowly getting back to himself and that you’re already seeing improvement in his skin. We hope he continues making positive progress and feeling more like himself each day! 🐾
Warm regards,
The Healthy Petz Team
I’ve been using Healthy Petz Collagen…
I’ve been using Healthy Petz Collagen for exactly one week now. I’ve noticed my dog isn’t licking as much as she was! I’m kinda surprised, with it only being a week. Can’t wait to see what the three week mark looks like. Im happy with the results and have already placed my next order.
18 de septiembre de 2026
Opinión espontánea
Respuesta de Healthy Petz
Hi Mr. W,
Thank you so much for sharing your experience! 💛 We’re thrilled to hear that after just one week, you’re already noticing that your dog is licking less. It’s wonderful to know you’re happy with the progress so far!
We truly appreciate your trust in Healthy Petz and are excited to hear how she continues to do in the coming weeks. Thank you for ordering with us again! 🐾
Warm regards,
The Healthy Petz Team
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