Ruby’s Fashions Opiniones 

95
•
TrustScore: 3.5 sobre 5

3,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Initially got worried based on some of the reviews on here, but it looks like they do have a physical store which has really good reviews. Called their store and spoke to one of the employees before o... Ver más

Valorada con 5 estrellas sobre 5

My experience at Ruby’s was nothing short of amazing! His store was organized and easily accessible. Ruby literally has everything from dresses, purses, shoes, and so much more. Even hats and scarfs,... Ver más

Valorada con 3 estrellas sobre 5

This store is great for prices being low, but that being said you must make sure your measurements are correct. The return process is so costly it doesn’t make sense to send the dress back. They state... Ver más

Valorada con 1 estrellas sobre 5

I received the dress late mid week and called and left a message Friday night on the machine and sent a message via their website to call me to return the dress .. nothing none called or replied to my... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Boutique
  2. también en la categoría
  3. Tienda de vestidos

Escrito por la empresa

Here at Ruby’s, we are proud to bring the best Prom, Homecoming, and Formal Dresses directly to you. No matter what the occasion is, we will help you find the perfect dress. Please feel free to come to our our store located in Maple Heights, Ohio. We can help you find the right dress and make sure it’s the perfect fit. We offer spacious dressing rooms, in house dress alterations, and knowledgeable staff ready to help.


Información de contacto

3,7

Medio

TrustScore: 3.5 sobre 5

95 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,7

Todas las opiniones

(95)

1 opinión en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Ruby's is one of my favorite stores to…

Ruby's is one of my favorite stores to buy my dresses from! My husband and I have bought several dresses, with shoes and purse to match from Ruby's ! They are beautiful!!! Ruby's have and has very beautiful dresses purses, suits' jewelry and everything to match!!!! I have also purchased other several beautiful items on my own because Ruby's is an outstanding, beautiful, unique store!!!! I love Ruby's and we are still purchasing several items from Ruby's!!!! The atmosphere is very outstanding and relaxing!!!! I will surly recommend Ruby's to everyone and anyone BECAUSE, WE ARE ALWAYS SATISFIED CUSTOMERS!!!! BECAUSE WE LOVE RUBY'S!!!!

17 de septiembre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

My 1st order arrived today

My 1st order arrived today and I was absolutely over the moon with the quality of the items!
I was having an item personalised so I was informed the order make take slightly longer and due to the current situation with covid I was expecting the postage to be longer anyway! Was kept updated and given a tracking number.

Will definitely order more...
Thanks again Kerrie

26 de enero de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

This company Ruby hana stole are thieves

This company Ruby hana stole my money I placed an order last year only part of the items arrived. They were disgusting quality I threw them away. Ever since I have been trying to recoup my money no joy. I keep receiving emails telling me Oh your refund is on the way still no refund.. DO NOT BUY ftom this FAKE rubbish thieving people. I will be taking legal action against then and keep runbishing them. How can they get away with upsetting so many people? Do NOT buy anything from CHINA.

3 de marzo de 2020
Opinión espontánea
Logotipo de Ruby’s Fashions

Respuesta de Ruby’s Fashions

Hi Yas,
Thank you for your feedback. However, this review appears to be about a different company. We are Ruby's Fashions, a business based in Maple Heights, Ohio, and we do not operate in China or have any connection to the issues you've described. We take pride in providing high-quality products and excellent customer service, and we're sorry to hear about your experience with another company. If you ever have any questions or need assistance with our services, please feel free to reach out to us directly.

Valorada con 5 estrellas sobre 5

Honest company

Honest company and good people running it. I previously had a bad review I intended to write for a Chinese company called JoJo Ruby's and accidentally wrote it for Ruby's Fashions. My apologies!

13 de agosto de 2019
Opinión espontánea
Logotipo de Ruby’s Fashions

Respuesta de Ruby’s Fashions

Please make sure you have the right company we do not have any orders from you and this purchase is not verified. As many of any competitors are making fake reviews to discredit our company please provide us with more information .
Trustpilot is obviously not doing there job and verifying these reviews properly

Valorada con 5 estrellas sobre 5

Fabulous

My experience was great! Will definitely shop there in the future!

16 de abril de 2019
Opinión espontánea
Valorada con 1 estrellas sobre 5

Misrepresented

Good price on website. Ordered. After purchase told item out of stock. Guess price was too good to be true.

23 de diciembre de 2018
Opinión espontánea
Valorada con 3 estrellas sobre 5

My last purchased was one of the worse…

My last purchased was one of the worse type of material ever. I was very unhappy with the fabric. I couldn't wear the dress, I had to reorder a second dresses, was very dissappointed. I think if I am not happy with my purchase, I should be able to return and exchange for something else. I don't know if I will ever buy another dress from you.

18 de diciembre de 2018
Opinión espontánea
Valorada con 5 estrellas sobre 5

Daughter had her heart set on a…

Daughter had her heart set on a particular dress and only one place in AZ carried it and that was over two hours away. We were willing to make the drive so that she could have the experience of trying it on and making sure she loved it but they were charging more than the list price, plus shipping, so we took to the internet. Ruby’s site came up with free shipping and a beautiful bonus necklace. Could not go wrong with Ruby’s. The size guide was right on and the dress fits like it was made for her.

1 de noviembre de 2018
Opinión espontánea
Valorada con 5 estrellas sobre 5

An excellent experience!

Very pleased with our order. The dress arrived promptly in great condition. It was exactly what my daughter was hoping for. The first place we ordered from in our area accepted the order and did not have the dress. I certainly would purchase from Ruby’s again,there customer service was excellent.

Thank you again

17 de septiembre de 2018
Opinión espontánea
Valorada con 3 estrellas sobre 5

The product was good but their customer…

The product was good but their customer service could use some work. It was difficult to get in touch with them and then difficult to get them to return phone calls and emails. Your status by text was very frustrating it kept telling me my order was canceled I didn't like that experience at all.

25 de mayo de 2018
Opinión espontánea
Valorada con 5 estrellas sobre 5

So helpful - would highly recommend!

So helpful! And big shout out to them! We were in Prom dress crisis mode and couldn’t find “the” dress in stock anywhere. Found it online at Ruby’s, called them and they assured us it would be to us in time. It actually got to us early!!! Great customer service and dress was beautiful!

2 de mayo de 2018
Opinión espontánea

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