SILQMIST Opiniones 

223
TrustScore: 3.5 sobre 5

3,5

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I have been ordering from SilqMist for the longest time now, including wigs and bundles and I have never been disappointed. To start with their customer service is top tier, and they are always respo... Ver más

Valorada con 1 estrellas sobre 5

Dissapointed I tried to support a black owned business but I am very dissapointed. I ordered my hair thinking I will receive it within 3 to 5 days standard delivery. I ordered a closure from Ali... Ver más

Valorada con 5 estrellas sobre 5

I am loyal to Silqmist as their hair & customer service have never disappointed. One thing Silqmist could consider is loyalty cards lol but you do gain ‘Mist points’ each time you purchase from them.... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Everyone needs to report this company to companies house and trading standards. They scam you by making you pay for express shipping, only to ship your order out 5 weeks after the order date. They won... Ver más

Información sobre la empresa

  1. Tienda de pelucas
  2. Proveedor de extensiones de cabello
  3. Salón de peluquería

Escrito por la empresa

We are a vertically integrated retailer of Luxurious Human Hair Wigs. Operating from our Salon in Dartford, UK.


Información de contacto

3,5

Medio

TrustScore: 3.5 sobre 5

223 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

No ha contestado las opiniones negativas

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3,5

Todas las opiniones

(223)

2 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Beautiful hair!!

I’ve been shopping here for 3+ years. So far my bundles have all been great quality & I can still use them. You can’t go wrong for quality hair

10 de mayo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

1 year+ experience

I have been with silqmist for over 1 year now, I only buy my wigs from them. The communication via Instagram is impeccable, the service is so personable - you are treated with respect at all times, and I’ve grown to build a lovely relationship with all that work there as I’ve been going consistently.

My hair is always done to perfection & they allow you to ask for the hair done a certain way and I feel comfortable saying what I do and don’t like.

10/10

My IG is @anishadior if anyone needs an honest review

17 de mayo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

A1 service

A1 service. My hair stylist was excellent and attentive. My colour was divine.

29 de julio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great quality

Great quality. Colours well. Still in great condition, on my third wear with minimal shed despite bleaching. Would 100% recommend!

24 de mayo de 2024
Opinión espontánea
Valorada con 4 estrellas sobre 5

I was happy with the closure wig I…

I was happy with the closure wig I brought. Very good quality hair and it lasted me a very long time. I got lots of compliments and many people asked where I purchased wig. I also paid a good price much cheaper then other places and for the price the quality was amazing

23 de mayo de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Bundles shed BADLY…

The quality of the bundles are very poor. I bought body wave bundles in October made a wig. I’ve worn it a total of three times the shedding of the bundles OMG TERRIBLE my bathroom floor will be covered in hair it is so bad. The bundles knot up when running my fingers through the hair. Better off going Ali grace my bundles are still going strong nearly 4 years on. Another thing at the time of my order I paid for Express then I was told my order would be delayed then I said could I get my express fee refunded they said no we sent back and fourth and then I just left it couldn’t be bothered. Then they sent me an email to say they are going to refund me the delivery cost. It’s like a supervisor saw the email chain and realised that was wrong. But anyways just avoid buying from this company I have not cut my bundles either the shedding is insane.

16 de octubre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Terrible hair quality

Terrible hair quality. Took ages to arrive and the customer service post complaint was handled awfully. Absolute waste of money.

19 de diciembre de 2023
Opinión espontánea
Logotipo de SILQMIST

Respuesta de SILQMIST

Dear Bianca,

We sincerely apologize for the delay in processing your order and any inconvenience this may have caused.
Please know that we take your feedback seriously, and we are actively working to address the issues you've raised as we are committed to providing quality hair products and excellent customer service.
Once again, we apologize for any inconvenience caused.

Valorada con 5 estrellas sobre 5

I had a great experience

I had a great experience. I needed hair urgently with fast shipping. Silqmist responded to my queries quickly and the hair was received the next day. The bundles are gorgeous and the quality of the transparent lace is amazing. I’ll be ordering again.
Thank you Silqmist!

7 de marzo de 2024
Opinión espontánea

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